Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Event was advertised as $25 general admission but you charged over $60 a ticket π€·π»β
My experience so far has been good, but I don't have my tickets yet. Can't really rate my experience fully until I either know when I'll get my tickets or until I actually have them.
Experience was ok. Don't like waiting to receive tickets. Links to see order status didn't go anywhere. Sort of unnerving while you wait to see if you actually bought tickets.
I had to sign into ticket master to locate the bar code. It was not an automated procEss when I purchased through the casino wedsite.
In my excitement at discovering that Kid Rock was touring, I quickly googled tickets and clicked on the first link thinking I was on Ticket Master. Imagine my dismay when I got the email from TicketsforSale stating my tickets would not be delivered until the day before the concert. But it gets worse. On Ticket Master the same row tickets were half the price AND 11th row tickets were cheaper than what I paid for upper level row GG. Hard lesson learned and I am out $420 for extremely overpriced tickets that may or may not arrive. Trying hard to still take some joy in the thought of (hopefully)seeing my favorite performer but want to warn others away from this site.
Horrible customer service not happy, not interested in elaborating or discussing it. I just want my fricking tickets and I'll never deal with you guys again.
I had my sister buy these for me because they were supposed to be a surprise for my husband, we had no problems it was quick and went very smoothly she was even on a roadtrip while doing it
Up to this time it has been easy to shop. Will prefer that delivery be on day of purchase somewhat anxious because we have to wait, almost to sand day of show, to get tickets
Purchasing was easy and tickets were reasonably priced for what I've seen. It was nice it was in Canadian currency. Until I receive tickets in phone or hand and I've been to the concert. I can't truly review
First time users should get discount codes as we are risking money on you
No soy mu tecnologica y puede realizar la compra.
This is my first experience using TicketsOnSale. So far it's been a good experience. I look forward to receiving my tickets, and seeing the show.
My cousin talked me into attending this show. He bought his ticket at the same time and paid nearly half what I did. When I told him the price u paid, he still had tickets available at the lower price. Dynamic pricing should be illegal you fraudulent scum.
I was asked to click the link to respond on if I received my email to confirm my purchase. I did receive such email. It is stated I'll get my tickets the day before the event at the latest so here's hoping it's sooner. Process was simple to make the purchase.
'Tickets on Sale' is the first ticket buying platform to pop up on the searching site. So, when I went to buy tickets to Moulin Rouge (something that has already passed) there was no mention that they were no longer selling tickets to it or that it had passed. Why do you have a link to buy tickets to something unavailable but to redirect to the site to buy something else? I bought tickets to something completely different by mistake. Okay not to have refunds due to the nature of how they sell they're tickets but at least have store credit as an alternative. I'm incredibly disappointed in having paid 95$ to a concert I have no interest in seeing.
When I purchased my tickets I was unaware that the charges would be in US Dollars. After all, the performance is in Canada, I live in Canada, and so the assumption is that the charges are in Canadian Dollars.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

