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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I appreciate thefact that this site provided us the opportunity to find seats next to each other for a concert that was almost full capacity. For that I was willing to pay the exorbitant added fee. I don't like that the seller will wait until the day before the concert to transfer the tickets. Something could go wrong on his end and we end up having paid for something we never enjoyed. This thing of a confirmation email without a transfer of paid tickets is nerve recking. I have to wait over a month to see my paid tickets. Makes no sense.
So fast that I still wonder if it's for real.
Very straight forward and pretty simple to navigate the process. Better than camping out in a line to buy tickets.
So far the experience has been good I just haven't received my ticket and that's a bit concerning because they said it could take up to 2 hours before the show and I have to drive 3 hours to get there
Perfect experience! Simple, fast with smooth transaction. I would recommend!
Why is it so hard to find my ticket in a email, every other site you get 2 emails and 1 of them has your barcode that's it
Experience was okay other than I get the tickets purchased and confirmation that I ouschased but it only says the section I bought the tickets No seat number or no row number and the really negative is they will send me via Emil the tickets on a later date instead of the day I purchased them ( I DEFINITELY DO NOT LIKE THAT)
Paid for the tickets but have not received them. Supposed to get them the day before the show. If they don't come we have no recourse.
I specifically went to the venue to purchase tickets, and I realize that I did not do my due diligence, but this was very sneaky. I chose my seats, paid,(again from a link when I searched for events on the Venue website). When I got a confirmation, it stated that I would receive my tickets before the 09/05/26 concert date. I was shocked! I have purchased many e-tickets and have always received them immediately.
Low and behold, customer service said I cannot cancel because they contract with individual sellers, blah, blah, blah... I found awful reviews even from the BBB.
Hope I get the tickets.
RESEARCH!
Just the stress of the timer lurking took away the 1 star!
Difficulty in maneavering for older people plus too many ad emails for parking and surveys but no actual tickets that were prepaid!
I use a walker and oxygen. So handicapped seats aren't what I want, since I have no wheelchair to sit in. So I got regular seats and hope I can find a place for my walker
Event was advertised as $25 general admission but you charged over $60 a ticket 🤷🏻
My experience so far has been good, but I don't have my tickets yet. Can't really rate my experience fully until I either know when I'll get my tickets or until I actually have them.
Experience was ok. Don't like waiting to receive tickets. Links to see order status didn't go anywhere. Sort of unnerving while you wait to see if you actually bought tickets.
I had to sign into ticket master to locate the bar code. It was not an automated procEss when I purchased through the casino wedsite.
In my excitement at discovering that Kid Rock was touring, I quickly googled tickets and clicked on the first link thinking I was on Ticket Master. Imagine my dismay when I got the email from TicketsforSale stating my tickets would not be delivered until the day before the concert. But it gets worse. On Ticket Master the same row tickets were half the price AND 11th row tickets were cheaper than what I paid for upper level row GG. Hard lesson learned and I am out $420 for extremely overpriced tickets that may or may not arrive. Trying hard to still take some joy in the thought of (hopefully)seeing my favorite performer but want to warn others away from this site.
Horrible customer service not happy, not interested in elaborating or discussing it. I just want my fricking tickets and I'll never deal with you guys again.
I had my sister buy these for me because they were supposed to be a surprise for my husband, we had no problems it was quick and went very smoothly she was even on a roadtrip while doing it
Up to this time it has been easy to shop. Will prefer that delivery be on day of purchase somewhat anxious because we have to wait, almost to sand day of show, to get tickets
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members