On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I had to sign into ticket master to locate the bar code. It was not an automated procEss when I purchased through the casino wedsite.
In my excitement at discovering that Kid Rock was touring, I quickly googled tickets and clicked on the first link thinking I was on Ticket Master. Imagine my dismay when I got the email from TicketsforSale stating my tickets would not be delivered until the day before the concert. But it gets worse. On Ticket Master the same row tickets were half the price AND 11th row tickets were cheaper than what I paid for upper level row GG. Hard lesson learned and I am out $420 for extremely overpriced tickets that may or may not arrive. Trying hard to still take some joy in the thought of (hopefully)seeing my favorite performer but want to warn others away from this site.
Horrible customer service not happy, not interested in elaborating or discussing it. I just want my fricking tickets and I'll never deal with you guys again.
I had my sister buy these for me because they were supposed to be a surprise for my husband, we had no problems it was quick and went very smoothly she was even on a roadtrip while doing it
Up to this time it has been easy to shop. Will prefer that delivery be on day of purchase somewhat anxious because we have to wait, almost to sand day of show, to get tickets
Purchasing was easy and tickets were reasonably priced for what I've seen. It was nice it was in Canadian currency. Until I receive tickets in phone or hand and I've been to the concert. I can't truly review
First time users should get discount codes as we are risking money on you
No soy mu tecnologica y puede realizar la compra.
This is my first experience using TicketsOnSale. So far it's been a good experience. I look forward to receiving my tickets, and seeing the show.
My cousin talked me into attending this show. He bought his ticket at the same time and paid nearly half what I did. When I told him the price u paid, he still had tickets available at the lower price. Dynamic pricing should be illegal you fraudulent scum.
I was asked to click the link to respond on if I received my email to confirm my purchase. I did receive such email. It is stated I'll get my tickets the day before the event at the latest so here's hoping it's sooner. Process was simple to make the purchase.
'Tickets on Sale' is the first ticket buying platform to pop up on the searching site. So, when I went to buy tickets to Moulin Rouge (something that has already passed) there was no mention that they were no longer selling tickets to it or that it had passed. Why do you have a link to buy tickets to something unavailable but to redirect to the site to buy something else? I bought tickets to something completely different by mistake. Okay not to have refunds due to the nature of how they sell they're tickets but at least have store credit as an alternative. I'm incredibly disappointed in having paid 95$ to a concert I have no interest in seeing.
When I purchased my tickets I was unaware that the charges would be in US Dollars. After all, the performance is in Canada, I live in Canada, and so the assumption is that the charges are in Canadian Dollars.
Tickets for Death Cab for Cutie in Phoenix and meeting the kids for the show. We're from WA, easy transaction for 6 club tickets all together. The pricing was fair I'd say for a transfer purchase and the tickets were sent directly and now in my wallet. I've had some sketchy transactions over the years on the resale market, this was seamless.
Kudos!
I foolishly didn't pay attention to the cost and was thinking it was more of a legit site, like Ticketmaster and stub hub, but they're unfortunately charging you double, it's really my own fault.
I have yet to receive my tickets. I have received confirmation that I will - so I am hoping. But the price quoted has ended being approx $100 Can dollars MORE. Buyers need to be careful as the prices are US dollars.
I am hoping my purchase will actually occur as from reading your reviews they are not all that positive. I don't think I can review anything as I want to wait until I actually get the tickets.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members