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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
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I tried to get the tickets on TickPick and they would not come up. You email person got back to me the next day and told me to go to MLB Ballpark and they would be there which I did.
Your site was suggested from a friend. I was able to establish my account easily and purchase my tickets without any hiccups. Everything went smoothly. I will be using your site again... Thanks!
Got tickets for SB60 in Santa Clara, CA. Was the most amazing experience ever! Had a great time, great crowd, perfect weather and my team won the big game! All around best sporting event I've ever been to.
It was a great experience, and the kids had a blast. The people who worked at the stadium were great and very knowledgeable. The kids were intrigued the whole time we were there. Great experience.
My sister came to Tucson to visit me from Wisconsin. I was able to get tickets in the 4th row right next to the Brewers dugout. Great seats, good food and we won 10 - 0! It was also a beautiful day after a cool rainy spell. All around great day at Hohokum stadium!
Each time has been a very good experience. I purchased tickets 3x's and each time I have gotten good seats. Plus I'm able to download my tickets and no issues from the sellers.
Apparently these same tickets were also sold to someone else on stubhub and they got screwed out of the tickets and had to buy more.
The ticket "transfer" process after purchasing is really difficult and there aren't clear instructions on "how to" or troubleshooting. I missed half of my event due to being on the phone with CS because my tickets didn't work at the gate. I've never had an issue like that with any other ticket distributor. I likely will not purchase from tick pick in the future due to the amount of anxiety this experience brought me while trying to take my son to his first ever concert.
I bought tickets for a concert and even got better seats than the ones I ordered. I couldn't believe it! Tickets were delivered timely some days before the show.
I will always check TickPick for any upcoming shows now.
Amazing experience and awesome concert.The Sphere is a must see experience! Eagles were so good and Vince Gill really added to the mix! Deacon Frey was wonderful too! Only downside was they ran out of tshirts!
I liked that I could view a map with the available seats and prices. The purchase was easy and the tickets were transferred to my Ticketmaster account within minutes. I especially appreciated knowing the price I saw was the price I paid - no hidden fees or additional taxes.
Wow! I will be using TickPick for all future concert purchases. Bought these tickets for my daughter's 18th birthday, transferred them easily to her and sent her into Boston praying everything would workout and it did! Smooth sailing. Thank you for a great experience!
It was a fun concert and the Friday lineup was great! It would be nice if you had time to get from one venue to the other so not to miss the opening song of the closing band.
This was a belated Christmas gift for our nephew and we had an awesome time! The guides were so great - super knowledgeable, funny, and quintessentially Philly. Super cool to learn so much about the greatest football team's beloved home. Go birds!
Great tour, Lots of info. Easy to walk. Way too many people. Maybe split the group and do 20 per tour guide. Or 30 min difference for start times. It took too long for the elevators with so many ppl. Maybe offer adult only tours too. I would pay more for that.
My wife and I took a quick road trip to watch some Big ten basketball at Ohio State University. The price and location of the tickets were both perfect. We had a great time and will continue to use tick picks in the future
Tickpick's customer service is seriously unmatched! Thank you to all the employees who are so thorough and helpful every single time I had a question or issue. You guys are all awesome!
First time using TickPick and I was hesitant because of the great pricing they had. I thought it was too good to be true. Well it's was true. I got a great deal ans the process was quick and simple.
I had a great experience using the tick pick app. I was able to order great seats a few days before the show and didn't have to pay a ticket fee. The process for receiving and using the tickets was seamless.
The event was fun and tickpick makes it easy to get last minute tickets to games and other events. I love usingthis app no hidden fees and easy transfers of the tickets. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback. We completely understand how stressful that situation must have felt, especially while trying to enjoy such a special moment with your son.
After reviewing your order, we can confirm that your tickets were valid and successfully scanned once accessed properly through the ticketing account login. The issue at entry was related to attempting to use a screenshot rather than logging in directly with your email and password. For many events, venues require a live, rotating barcode that will not display or scan correctly via screenshot.
We know entry issues can create anxiety, and that’s never the experience we want for our customers. We’re always working to make transfer instructions and troubleshooting steps as clear as possible so fans can focus on enjoying their event.
We’re glad you were ultimately able to access your tickets and attend. If you ever need assistance ahead of an event in the future, our team is here to help ensure everything is ready well before you arrive.