Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,825
quality
23,200
This company responds to reviews on average within 5 days

Instant Feedback

72,172 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
Follow roel c.
Unfollow roel c.
Share Review
Report Review

I ordered a shifter peg, but it was it did not work for my application, I reached out to your company, and they sent me the correct at no charge. Awesome

Date of experience: March 18, 2026
Ohio
1 review
0 helpful votes
Follow Brian C.
Unfollow Brian C.
Share Review
Report Review

Quick shipping time
March 29, 2026
Updated review

I received my order within just a few days after my order. I love companies that stand on business. I will definitely tell a friend.

Date of experience: March 18, 2026

Great selections!
March 17, 2026
Previous review

Great selections!

Date of experience: March 7, 2026
1 review
0 helpful votes
Follow Leandro P.
Unfollow Leandro P.
Share Review
Report Review

Ótima qualidade!
March 28, 2026

Atendimento rápido, chegou bem embalado, já é a segunda vez que compro

Date of experience: March 18, 2026
1 review
0 helpful votes
Follow Michael J.
Unfollow Michael J.
Share Review
Report Review

Mustang seat, fairing speakers
March 28, 2026

Products were exactly as described, recieved them on time with no issues. Always great service from J&P 👍

Date of experience: March 18, 2026
Virginia
1 review
0 helpful votes
Follow Tommy R.
Unfollow Tommy R.
Share Review
Report Review

Axials
March 28, 2026
Updated review

Super fast order process, web site very simple, product in stock! Good fit on both sizes medium and large! A tad tight in the medium but thats why I also ordered a large

Date of experience: March 18, 2026

Excellent discounts!
March 13, 2026
Previous review

Excellent discounts! Good product! Quick, efficient

Date of experience: March 2, 2026
1 review
0 helpful votes
Follow michael m.
Unfollow michael m.
Share Review
Report Review

First experience
March 28, 2026

First time purchasing from J&P. Had to call to ask a question about the seat I wanted to purchase for my Harley. Customer service rep was great and knowledgeable of the product. Will definitely purchase from these guys again 💯

Date of experience: March 5, 2026
1 review
0 helpful votes
Follow Joshua D.
Unfollow Joshua D.
Share Review
Report Review

Part didn't fit
March 28, 2026

Points cover had screw holes in wrong position, now I get charged a shipping fee to send back and another shipping fee when I order the correct one. The part was marked exact match and didn't fit, will probably be shopping elsewhere from here on out

Date of experience: March 18, 2026
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Awesome
March 28, 2026

Nice to know J&P Cycles carry parts that I need which made our experience easy and comfortable to purchase what we needed, thanks!

Date of experience: March 18, 2026
1 review
0 helpful votes
Follow Keith R.
Unfollow Keith R.
Share Review
Report Review

New front suspension.
March 28, 2026

I damaged my front forks and caps by trying to remove and reseal the fork extensions I had previously installed. I found on a forum thread that the 49mm tubes from the Dyna Wide Glide would work on my Softail Breakout and give me the extra length I wanted. I also ordered heavy duty progressive springs and fork seals and heavy weight fork oil. All parts showed up a day earlier than the expected date and were in good shape despite the rough handling and damaged boxes by FedEx.

Date of experience: March 10, 2026
1 review
0 helpful votes
Follow Jeff G.
Unfollow Jeff G.
Share Review
Report Review

Docking Hardware Security
March 28, 2026

I purchased the Hogworks Locking hardware to deter anyone from stealing my tourpack. The fact that you could just release and take the tour pack off was a big concern as my pervious tourpack was permanently installed on the bike. These latches worked as advertised. They do come with the hardware needed to install. I did have to modify the bolt on the Advanblack docking hardware but other then that they work great and give me peace of mind if the bike is left unattended when I travel.

Date of experience: March 18, 2026
1 review
0 helpful votes
Follow Noble T.
Unfollow Noble T.
Share Review
Report Review

Grateful!
March 28, 2026

I ordered the parts that I needed and received them in record time. I was extremely excited when I got the notification. Thank you for the wonderful products and simplified service.

Date of experience: March 10, 2026
Montana
2 reviews
0 helpful votes
Follow Larry V.
Unfollow Larry V.
Share Review
Report Review

Riding Season Prep
March 28, 2026

Have ordered a number of items on this website from this company. They are my go to for my tires, brakes and filters for my 2020 Indian Challenger.

Date of experience: March 18, 2026
GB
1 review
0 helpful votes
Follow CARL A.
Unfollow CARL A.
Share Review
Report Review

Outstanding J & P
March 28, 2026

The whole purchasing experience was fantastic, knowledgeable people from start to finish.

Date of experience: March 9, 2026
Florida
2 reviews
0 helpful votes
Follow Craig S.
Unfollow Craig S.
Share Review
Report Review

Excellent seat
March 28, 2026

I loved my dominator seat.
I got the passenger pillion for my lovely wife.
Very good quality and a seat I can ride with all day and her too no problem

Date of experience: March 18, 2026
Georgia
1 review
0 helpful votes
Follow Sherry G.
Unfollow Sherry G.
Share Review
Report Review

Customer service rocks
March 28, 2026
Updated review

Needed help with what to get that fit my bike. Never made to feel dumb or like I was wasting someone's time. Always a great experience with you guys!

Date of experience: March 18, 2026

Shanna was exceptional in helping me
March 16, 2026
Previous review

Shanna was exceptional in helping me

Date of experience: March 6, 2026
1 review
0 helpful votes
Follow Mark R.
Unfollow Mark R.
Share Review
Report Review

Easy
March 28, 2026
Updated review

Easy to identify specific parts, order, great quality!

Date of experience: March 18, 2026

Great easy to navigate website
March 12, 2026
Previous review

Great easy to navigate website

Date of experience: March 2, 2026
Florida
1 review
0 helpful votes
Follow DANIEL B.
Unfollow DANIEL B.
Share Review
Report Review

Enjoy dealing with J&P
March 28, 2026
Updated review

Been dealing with J&P for several years and always a fest experience whether internet or in person.

Date of experience: March 18, 2026

Great service, as always
November 30, 2025
Previous review

J&P is always helpful and easy to do business with. Wish they were a little closer, but they're always only a phone call away.

Date of experience: November 20, 2025
Virginia
1 review
0 helpful votes
Follow Thomas Y.
Unfollow Thomas Y.
Share Review
Report Review

Easy and Quick
March 28, 2026

Very easy to find what I needed and arrived quickly.

Date of experience: March 18, 2026
Georgia
1 review
0 helpful votes
Follow Joshua C.
Unfollow Joshua C.
Share Review
Report Review

AWESOME
March 28, 2026

Great products, great prices, fast shipping & delivery.

Date of experience: March 18, 2026
1 review
0 helpful votes
Follow ike i.
Unfollow ike i.
Share Review
Report Review

Excellent service
March 28, 2026

It was great as always, i've been a customer for 15 yrs

Date of experience: March 18, 2026