Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P CyclesReviews 23,453

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,781
quality
22,746
This company responds to reviews on average within 5 days

Instant Feedback

70,781 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

RPM Rewards
March 11, 2026
Updated review

It was very easy to endeavor and it came in a email

Date of experience: March 1, 2026

It was a pleasure ordering from J&P cycle
May 2, 2025
Previous review

Indexing was easy delivery quickly. And in good shape. I recommend J&P cycle

Date of experience: April 21, 2025
1 review
0 helpful votes
Follow Orion P.
Unfollow Orion P.
Share Review
Report Review

Battery
March 11, 2026

I am happy that I got the correct battery for my motorcycle I have been surching forever for it but I am a bit upset that I have to fill the battery with the fluid myself. I think it should already come with it ready to install

Date of experience: March 1, 2026
California
1 review
0 helpful votes
Follow Josh L.
Unfollow Josh L.
Share Review
Report Review

Great upgrade for FLHXS
March 11, 2026

I bought this battery based on the reviews. The bike definitely starts up easier and quicker than the OWM AGM battery. Other reviews suggested it comes with foam dampening with it, mine did not. I am guessing that is different of the battery, maybe. Only minor concern ai have is the battery molding is too close on the ground post to get the trickle charger clamps on. I had to intall the post bolts in to connect the leads to do the pre charge for it.

Date of experience: March 1, 2026
1 review
0 helpful votes
Follow Clayton F.
Unfollow Clayton F.
Share Review
Report Review

Great company. Quality parts.
March 11, 2026
Updated review

They are always freaking professional getting my orders out right away keeping me updated through email and tracking numbers. Always ready to lend a hand with the customer service department should need ever arise. I give the company five stars.

Date of experience: March 1, 2026

Love JP cycles professional
February 25, 2026
Previous review

Love JP cycles
Professional

Date of experience: February 14, 2026
1 review
0 helpful votes
Follow Rodney B.
Unfollow Rodney B.
Share Review
Report Review

My new "go to" tire place.
March 11, 2026

My local small business cycle shop where I use to buy tires has closed the doors. I have concerns when buying tires "on-line", worried I might get out dated tires that have been sitting in a warehouse. I've have bought two tires in the last few months from J&P and both have been delivered fresh, flawless, quickly and fairly priced!

Date of experience: February 17, 2026
Ohio
1 review
0 helpful votes
Follow Fabe K.
Unfollow Fabe K.
Share Review
Report Review

Ordered stuff for my 23 HD Softail and my 24 HD Street and have not been disappointed! Always arrives on time or a day earlier. Always packed and boxed perfectly! Recent order was a new clutch cable for my street glide. Came with everything need for quick install! Will definitely be ordering more from them!

Date of experience: February 28, 2026
Texas
1 review
0 helpful votes
Follow Reagan E.
Unfollow Reagan E.
Share Review
Report Review

Solid vendor for ADV moto parts
March 10, 2026

Purchased oil and filter for my ADV motorcycle and received prompt order confirmation, delivery, and shipment tracking. Would recommend for proactive maintenance of your motorcycle, too.

Date of experience: February 28, 2026
1 review
0 helpful votes
Follow t p.
Unfollow t p.
Share Review
Report Review

.
March 10, 2026

Ordered small bc medium was OOS. Small was just the right size. Female ~115 lbs 5'5", not curvy. Very comfortable under flannel lined jeans. Would purchase again, expensive but still cheaper than medical bills.

Date of experience: February 22, 202
1 review
0 helpful votes
Follow Seth T.
Unfollow Seth T.
Share Review
Report Review

Website
March 10, 2026

No matter what I type into the search bar, I gave to scroll for several pages to find anything remotely close to what i typed in. Maybe revisit and revise how the website works

Date of experience: February 27, 2026
Kimberly E. — J&P Cycles Rep
1 day ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

1 review
0 helpful votes
Follow Kenneth C.
Unfollow Kenneth C.
Share Review
Report Review

Just in time
March 9, 2026

Needed a clutch adjuster for an upcoming trip. JP had one and got it shipped asap. Product was great and installed easily. Because of the fast shipping and delivery we were able to make our trip and replace that terrible oem clutch cable adjuster that broke.

Date of experience: February 27, 2026
1 review
0 helpful votes
Follow Jesus G.
Unfollow Jesus G.
Share Review
Report Review

Excellent Help on product
March 9, 2026
Updated review

I purchased spark plugs, but they wouldn't work. The customer service suggested maybe they were gap wrong. But most spark plugs I assume they're gonna be pre-gap. But these were pre- gap wrong so I gapped them right!

Date of experience: February 27, 2026

Well, it said 50% off but no 50% off was given got...
February 26, 2026
Previous review

Well, it said 50% off but no 50% off was given got a text for 10% off but no 10% was given
I mean, if you're gonna say there's something off it shouldn't matter what item you buy

Date of experience: February 16, 2026
1 review
0 helpful votes
Follow Carter H.
Unfollow Carter H.
Share Review
Report Review

Fair pricing and quality parts.
March 9, 2026

Haven't installed yet but much better than Oem parts at a very fair price. Shipped to Canada, weirdly had no estimate on when it will come but be patient and it'll show up.

Date of experience: February 27, 2026
New York
2 reviews
0 helpful votes
Follow Joseph S.
Unfollow Joseph S.
Share Review
Report Review

Belstaff Jacket/ Quality product
March 9, 2026

Found that Belstaff Jacket sizing for myself is 2 sizes larger than I normally take for a comfortable fit

Date of experience: February 27, 2026
1 review
0 helpful votes
Follow TiAaron A.
Unfollow TiAaron A.
Share Review
Report Review

Not as it seems
March 9, 2026

The sight is limited when it comes to harley models specifically. It says we all models but go to a item input your model and you wont be about to.

Date of experience: February 27, 2026
Kimberly E. — J&P Cycles Rep
2 days ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

1 review
0 helpful votes
Follow Jordon S.
Unfollow Jordon S.
Share Review
Report Review

Good product for the price
March 9, 2026

For a budget grip Avon has always put out a great product. They have a nice feel and I will be looking forward to how they hold up in Florida heat this summer

Date of experience: February 27, 2026
Ohio
1 review
0 helpful votes
Follow Zac L.
Unfollow Zac L.
Share Review
Report Review

Motorcycle Battery
March 9, 2026

I ordered a battery from you guys, got it fast. It was damaged when. I received it. But call right away & with a couple pictures. Had a new battery on its way, no questions asked. The new battery is great.

Date of experience: February 27, 2026
Pennsylvania
1 review
0 helpful votes
Follow Mike K.
Unfollow Mike K.
Share Review
Report Review

Fittment exchange
March 9, 2026

Ordered a seat and was unsatisfied with fitment. Contacted a sales person and the problem was handled with the best service I could have ever gotten. I had a new seat in two days! Amazing sales team!

Date of experience: February 26, 2026
1 review
0 helpful votes
Follow WILLIAM W.
Unfollow WILLIAM W.
Share Review
Report Review

2003 wideglide starter relay.
March 9, 2026

My parts were available and the delivery was insanely quick.

Date of experience: February 26, 2026
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Top notch supplier
March 8, 2026

I've used J&P a few times and have always received exactly what I ordered shipped to me in a timely manner. Two thumbs up from me!

Date of experience: February 26, 2026
Florida
1 review
0 helpful votes
Follow Rich G.
Unfollow Rich G.
Share Review
Report Review

Shiny lifter blocks!
March 8, 2026

J&P has always been a good experience. If there are ever any issues they will resolve it. Solid company. All of us at Chilly Pig purchase parts from this company.

Date of experience: February 26, 2026