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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I purchased the Hogworks Locking hardware to deter anyone from stealing my tourpack. The fact that you could just release and take the tour pack off was a big concern as my pervious tourpack was permanently installed on the bike. These latches worked as advertised. They do come with the hardware needed to install. I did have to modify the bolt on the Advanblack docking hardware but other then that they work great and give me peace of mind if the bike is left unattended when I travel.
I ordered the parts that I needed and received them in record time. I was extremely excited when I got the notification. Thank you for the wonderful products and simplified service.
Have ordered a number of items on this website from this company. They are my go to for my tires, brakes and filters for my 2020 Indian Challenger.
The whole purchasing experience was fantastic, knowledgeable people from start to finish.
I loved my dominator seat.
I got the passenger pillion for my lovely wife.
Very good quality and a seat I can ride with all day and her too no problem
Needed help with what to get that fit my bike. Never made to feel dumb or like I was wasting someone's time. Always a great experience with you guys!
Shanna was exceptional in helping me
Been dealing with J&P for several years and always a fest experience whether internet or in person.
J&P is always helpful and easy to do business with. Wish they were a little closer, but they're always only a phone call away.
Very easy to find what I needed and arrived quickly.
Shopping was easy and the Voltmeter plugs right into the charging cables. Nice design and easy to use.
Shipment was fast and well packaged. Thanks Ed H
Easy to order and website is very logical
Needed a new battery for my 08 Fat Bob. They had what I needed and at a good price. It was shipped out quickly and arrived in good condition. Installation was easy because it was the correct size. My bike runs great again, thanks J&P!
Shopping is always quick and easy. Put in the information about your bike and pick the parts you need/want. Checking out is super easy.
The inspections sticker plate that I bought was priced about where other places were. It arrived to me in the proper time frame. I've never had any real issues with J&P.
I've been buying from J&P for years. No bad experiences. Ordered a part, brought it 1200 miles to my new bike purchase. Installed the part right away. Fit as advertised.
Thank you for a smooth buying experience. I purchased a part for my motorcycle and some riding gear. While I am thrilled with my part, my gear isn't true to size. I tried to go off the sizing guide and even sized up but everything is still too small.
I purchased the carbon fiber fender the shipping was excellent and fast … what I received was a fender that look used with a chip on the front end as I'm looking over the fender I noticed water stain marks 3 noticeable ones …. I tried spray wax and rubbing it out still, they were noticeable then I flipped over to inspect the inside of the fender found noticeable rub marks from I'm thinking it could only be cause by a tire. Also I didn't receive any bolts / hardware to install the fender …. Not to happy with the supplier. I went ahead and return to fender back. Thanks to Jp cycles they refunded my account… I purchased the fender again … this time, what a big difference I received a new fender with hardware I'm happy and satisfied with the new arlen ness carbon fiber thanks
I ordered the
ODI Hart Luck Lock on Grips for my 2025 Road Glide. I received them 5 days later; they were shipped out fast. I am pleased with how fast I got them. J&P Cycles is a great company to buy from with great customer service.
I planned a trip on my wide glide but bought a used road glide just before the trip started. Unfortunately, it had a cracked windscreen and no local Harley dealers stock the part. Online, it's dealer exclusive. J&P has the part that fit the bike, in a variety of heights. It arrived with plenty of time to install it. It fits like OEM, looks great, and is damn solid.
I'm happy that you have the part for sale. Harley will only sell this through the dealer and all local dealers are out of stock. I will need this for a trip in 10 days. I hope it comes through.
My experience has always been great.
I find what I need for projects im working on at the time, delivery is always in a reasonable time and price.
Thanks
Always an easy experience, and thanks for the discount.
Ordered product. All is what I orders. Delivery changed twice. Longer delivery date each time. But I still do and will shop cause j&p has the products or can get them.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.


We sincerely apologize for the issue you experienced with your first carbon fiber fender. That’s definitely not the condition we expect our products to arrive in, and we understand how frustrating that must have been.
We’re very glad to hear that the return process went smoothly and that your replacement fender arrived in perfect condition with all the proper hardware. It’s great to know you’re now happy and satisfied with your new Arlen Ness carbon fiber fender.
If there’s anything else you need, we’re always here to help. Thanks again for your patience and for giving us the opportunity to make things right!