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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,821
quality
23,165
This company responds to reviews on average within 5 days

Instant Feedback

72,103 reviews

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1 review
0 helpful votes
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Docking Hardware Security
March 28, 2026

I purchased the Hogworks Locking hardware to deter anyone from stealing my tourpack. The fact that you could just release and take the tour pack off was a big concern as my pervious tourpack was permanently installed on the bike. These latches worked as advertised. They do come with the hardware needed to install. I did have to modify the bolt on the Advanblack docking hardware but other then that they work great and give me peace of mind if the bike is left unattended when I travel.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Grateful!
March 28, 2026

I ordered the parts that I needed and received them in record time. I was extremely excited when I got the notification. Thank you for the wonderful products and simplified service.

Date of experience: March 10, 2026
Montana
2 reviews
0 helpful votes
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Riding Season Prep
March 28, 2026

Have ordered a number of items on this website from this company. They are my go to for my tires, brakes and filters for my 2020 Indian Challenger.

Date of experience: March 18, 2026
GB
1 review
0 helpful votes
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Outstanding J & P
March 28, 2026

The whole purchasing experience was fantastic, knowledgeable people from start to finish.

Date of experience: March 9, 2026
Florida
2 reviews
0 helpful votes
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Excellent seat
March 28, 2026

I loved my dominator seat.
I got the passenger pillion for my lovely wife.
Very good quality and a seat I can ride with all day and her too no problem

Date of experience: March 18, 2026
Georgia
1 review
0 helpful votes
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Customer service rocks
March 28, 2026
Updated review

Needed help with what to get that fit my bike. Never made to feel dumb or like I was wasting someone's time. Always a great experience with you guys!

Date of experience: March 18, 2026

Shanna was exceptional in helping me
March 16, 2026
Previous review

Shanna was exceptional in helping me

Date of experience: March 6, 2026
1 review
0 helpful votes
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Easy
March 28, 2026
Updated review

Easy to identify specific parts, order, great quality!

Date of experience: March 18, 2026

Great easy to navigate website
March 12, 2026
Previous review

Great easy to navigate website

Date of experience: March 2, 2026
Florida
1 review
0 helpful votes
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Enjoy dealing with J&P
March 28, 2026
Updated review

Been dealing with J&P for several years and always a fest experience whether internet or in person.

Date of experience: March 18, 2026

Great service, as always
November 30, 2025
Previous review

J&P is always helpful and easy to do business with. Wish they were a little closer, but they're always only a phone call away.

Date of experience: November 20, 2025
Virginia
1 review
0 helpful votes
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Easy and Quick
March 28, 2026

Very easy to find what I needed and arrived quickly.

Date of experience: March 18, 2026
Georgia
1 review
0 helpful votes
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AWESOME
March 28, 2026

Great products, great prices, fast shipping & delivery.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Excellent service
March 28, 2026

It was great as always, i've been a customer for 15 yrs

Date of experience: March 18, 2026
Virginia
1 review
0 helpful votes
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BATTERY VOLTAGE PRODUCT
March 26, 2026
Updated review

Shopping was easy and the Voltmeter plugs right into the charging cables. Nice design and easy to use.
Shipment was fast and well packaged. Thanks Ed H

Date of experience: March 16, 2026

Easy to order and website is very logical
March 13, 2026
Previous review

Easy to order and website is very logical

Date of experience: March 3, 2026
Texas
1 review
0 helpful votes
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Always great products and service.
March 26, 2026
Updated review

Needed a new battery for my 08 Fat Bob. They had what I needed and at a good price. It was shipped out quickly and arrived in good condition. Installation was easy because it was the correct size. My bike runs great again, thanks J&P!

Date of experience: March 16, 2026

Shopping is always quick and easy
November 17, 2025
Previous review

Shopping is always quick and easy. Put in the information about your bike and pick the parts you need/want. Checking out is super easy.

Date of experience: November 6, 2025
New York
1 review
0 helpful votes
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Fair price, dependable service
March 26, 2026
Updated review

The inspections sticker plate that I bought was priced about where other places were. It arrived to me in the proper time frame. I've never had any real issues with J&P.

Date of experience: March 16, 2026

The part I needed, fairly priced with timely delivery
January 21, 2026
Previous review

I've been buying from J&P for years. No bad experiences. Ordered a part, brought it 1200 miles to my new bike purchase. Installed the part right away. Fit as advertised.

Date of experience: January 10, 2026
1 review
0 helpful votes
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Gear and Parts
March 26, 2026

Thank you for a smooth buying experience. I purchased a part for my motorcycle and some riding gear. While I am thrilled with my part, my gear isn't true to size. I tried to go off the sizing guide and even sized up but everything is still too small.

Date of experience: March 16, 2026
California
1 review
1 helpful vote
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Unhappy customer
March 26, 2026

I purchased the carbon fiber fender the shipping was excellent and fast … what I received was a fender that look used with a chip on the front end as I'm looking over the fender I noticed water stain marks 3 noticeable ones …. I tried spray wax and rubbing it out still, they were noticeable then I flipped over to inspect the inside of the fender found noticeable rub marks from I'm thinking it could only be cause by a tire. Also I didn't receive any bolts / hardware to install the fender …. Not to happy with the supplier. I went ahead and return to fender back. Thanks to Jp cycles they refunded my account… I purchased the fender again … this time, what a big difference I received a new fender with hardware I'm happy and satisfied with the new arlen ness carbon fiber thanks

Date of experience: March 5, 2026
Kimberly E. J&P Cycles Rep
3 days ago

We sincerely apologize for the issue you experienced with your first carbon fiber fender. That’s definitely not the condition we expect our products to arrive in, and we understand how frustrating that must have been.

We’re very glad to hear that the return process went smoothly and that your replacement fender arrived in perfect condition with all the proper hardware. It’s great to know you’re now happy and satisfied with your new Arlen Ness carbon fiber fender.

If there’s anything else you need, we’re always here to help. Thanks again for your patience and for giving us the opportunity to make things right!

1 review
0 helpful votes
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ODI Hart Luck Lock On Grips
March 26, 2026

I ordered the
ODI Hart Luck Lock on Grips for my 2025 Road Glide. I received them 5 days later; they were shipped out fast. I am pleased with how fast I got them. J&P Cycles is a great company to buy from with great customer service.

Date of experience: March 15, 2026
Texas
1 review
0 helpful votes
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The right part on time.
March 25, 2026
Updated review

I planned a trip on my wide glide but bought a used road glide just before the trip started. Unfortunately, it had a cracked windscreen and no local Harley dealers stock the part. Online, it's dealer exclusive. J&P has the part that fit the bike, in a variety of heights. It arrived with plenty of time to install it. It fits like OEM, looks great, and is damn solid.

Date of experience: March 15, 2026

I'm happy that you have the part for sale
March 14, 2026
Previous review

I'm happy that you have the part for sale. Harley will only sell this through the dealer and all local dealers are out of stock. I will need this for a trip in 10 days. I hope it comes through.

Date of experience: March 4, 2026
1 review
0 helpful votes
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Perfect
March 25, 2026
Updated review

My experience has always been great.
I find what I need for projects im working on at the time, delivery is always in a reasonable time and price.
Thanks

Date of experience: March 15, 2026

Always an easy experience, and thanks for the discount
March 10, 2026
Previous review

Always an easy experience, and thanks for the discount.

Date of experience: February 28, 2026
Florida
1 review
0 helpful votes
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Shovelhead
March 25, 2026

Ordered product. All is what I orders. Delivery changed twice. Longer delivery date each time. But I still do and will shop cause j&p has the products or can get them.

Date of experience: March 15, 2026