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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,829
quality
23,227
This company responds to reviews on average within 5 days

Instant Feedback

72,215 reviews

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Pennsylvania
1 review
0 helpful votes
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Saddleman Explorer Seat
March 29, 2026

Ordered my seat, received it very quickly. The whole experience shopping with JP cycles has always been great, never had any issues. Pricing is in line with everywhere else on most items. So overall a good experience and I will definitely be using JP cycles in the future.

Date of experience: March 19, 2026
1 review
0 helpful votes
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J&P Cycles is top notch!
March 29, 2026
Updated review

They always have what I need for my bike(s). I like the product selection and service.

Date of experience: March 19, 2026

I have bought many things from J&P and always fast...
March 18, 2026
Previous review

I have bought many things from J&P and always fast service and helpful folks!

Date of experience: March 8, 2026
California
1 review
0 helpful votes
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I really enjoy shopping at J&P
March 29, 2026
Updated review

It's always fast and easy to find what I need at J&P cycles. I want to visit an actual store someday!

Date of experience: March 19, 2026

So nice and easy I love J&P!
March 23, 2026
Previous review

So nice and easy I love J&P!

Date of experience: March 12, 2026
2 reviews
0 helpful votes
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Easy
March 29, 2026

Seek, find, order, recieve. J&P cycles doesnt disappoint. Where other companies fail to notify you on back orders, these guys dont. Great customer service.

Date of experience: March 19, 2026
Missouri
1 review
0 helpful votes
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Short life Batteries
March 29, 2026

Ordered replacement battery from Drag Specialties for 1975 Shovelhead. Lasted 11 months. Not even that really, chased problems all last fall... couldn't be a battery... So, I ordered the cheapest one I could find if the life is that short. We will see.

Date of experience: March 19, 2026
Kimberly E. J&P Cycles Rep
6 hours ago

Mike
We're sorry to hear you're experiencing an issue. We can check the warranty on this. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

New Hampshire
1 review
0 helpful votes
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Confusing emails about shipping…. Its about to be delivered, it's just cleared AUS customs, again it's about to be deliver, it's just cleared US customs…. And then it's delivered the day after it is said to be in US customs?

Date of experience: March 19, 2026
1 review
0 helpful votes
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Just what I need when I need it
March 29, 2026
Updated review

Always an easy experience. Being a RPM member really adds value. Quick two day shipping and free returns incase I'm not satisfied. When building a custom bike one piece at a time, I get what I need when I need it.

Date of experience: March 19, 2026

Always easy, fast and just what I need, when I need...
February 6, 2026
Previous review

Always easy, fast and just what I need, when I need it. JP helps me build bikes on my terms and my time. Thank you! Juniors Custom Cycle, LLC.

Date of experience: January 27, 2026
1 review
0 helpful votes
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Handguards
March 29, 2026
Updated review

Fast shipping reasonable prices some items should have better descriptions that thoroughly describe an item

Date of experience: March 19, 2026

It's awesome
March 17, 2026
Previous review

It's awesome

Date of experience: March 7, 2026
Tennessee
1 review
0 helpful votes
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Great customer sevice
March 29, 2026
Updated review

Had questions answered professionally and very politely great experience

Date of experience: March 19, 2026

Chat kept popping up in way during ordering process...
March 14, 2026
Previous review

Chat kept popping up in way during ordering process very annoying

Date of experience: March 4, 2026
Michigan
1 review
0 helpful votes
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Easy peasy
March 29, 2026
Updated review

I broke a mirror that was on my 1984 Magna V65 looked up J&P online and they had the exact Superbike GT left hand replacement to match my old right hand one. Delivered a few days for a grand total of $28.12. Very happy.

Date of experience: March 19, 2026

You had exactly what I wanted at a fair price
March 17, 2026
Previous review

You had exactly what I wanted at a fair price.

Date of experience: March 7, 2026
1 review
0 helpful votes
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I ordered a shifter peg, but it was it did not work for my application, I reached out to your company, and they sent me the correct at no charge. Awesome

Date of experience: March 18, 2026
Ohio
1 review
0 helpful votes
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Quick shipping time
March 29, 2026
Updated review

I received my order within just a few days after my order. I love companies that stand on business. I will definitely tell a friend.

Date of experience: March 18, 2026

Great selections!
March 17, 2026
Previous review

Great selections!

Date of experience: March 7, 2026
1 review
0 helpful votes
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Ótima qualidade!
March 28, 2026

Atendimento rápido, chegou bem embalado, já é a segunda vez que compro

Date of experience: March 18, 2026
1 review
0 helpful votes
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Mustang seat, fairing speakers
March 28, 2026

Products were exactly as described, recieved them on time with no issues. Always great service from J&P 👍

Date of experience: March 18, 2026
Virginia
1 review
0 helpful votes
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Axials
March 28, 2026
Updated review

Super fast order process, web site very simple, product in stock! Good fit on both sizes medium and large! A tad tight in the medium but thats why I also ordered a large

Date of experience: March 18, 2026

Excellent discounts!
March 13, 2026
Previous review

Excellent discounts! Good product! Quick, efficient

Date of experience: March 2, 2026
1 review
0 helpful votes
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First experience
March 28, 2026

First time purchasing from J&P. Had to call to ask a question about the seat I wanted to purchase for my Harley. Customer service rep was great and knowledgeable of the product. Will definitely purchase from these guys again 💯

Date of experience: March 5, 2026
1 review
0 helpful votes
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Part didn't fit
March 28, 2026

Points cover had screw holes in wrong position, now I get charged a shipping fee to send back and another shipping fee when I order the correct one. The part was marked exact match and didn't fit, will probably be shopping elsewhere from here on out

Date of experience: March 18, 2026
1 review
0 helpful votes
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Awesome
March 28, 2026

Nice to know J&P Cycles carry parts that I need which made our experience easy and comfortable to purchase what we needed, thanks!

Date of experience: March 18, 2026
1 review
0 helpful votes
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New front suspension.
March 28, 2026

I damaged my front forks and caps by trying to remove and reseal the fork extensions I had previously installed. I found on a forum thread that the 49mm tubes from the Dyna Wide Glide would work on my Softail Breakout and give me the extra length I wanted. I also ordered heavy duty progressive springs and fork seals and heavy weight fork oil. All parts showed up a day earlier than the expected date and were in good shape despite the rough handling and damaged boxes by FedEx.

Date of experience: March 10, 2026
1 review
0 helpful votes
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Docking Hardware Security
March 28, 2026

I purchased the Hogworks Locking hardware to deter anyone from stealing my tourpack. The fact that you could just release and take the tour pack off was a big concern as my pervious tourpack was permanently installed on the bike. These latches worked as advertised. They do come with the hardware needed to install. I did have to modify the bolt on the Advanblack docking hardware but other then that they work great and give me peace of mind if the bike is left unattended when I travel.

Date of experience: March 18, 2026