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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,831
quality
23,247
This company responds to reviews on average within 5 days

Instant Feedback

72,264 reviews

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1 review
0 helpful votes
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Nice new handlebars
March 30, 2026

Easy order, great pricing, well packaged, and quick delivery. Nice shiny new handlebars. Five stars, great experience.

Date of experience: March 20, 2026
South Dakota
1 review
0 helpful votes
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Turn signal covers
March 30, 2026

Fit as described but a little different than actual Harley ones.

Date of experience: March 20, 2026
1 review
0 helpful votes
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Fast shipping!
March 30, 2026
Updated review

Shipping was quick everything arrived within a couple of days

Date of experience: March 20, 2026

Fast shipping and great prices
March 19, 2026
Previous review

Fast shipping and great prices

Date of experience: March 8, 2026
1 review
0 helpful votes
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Drag Specialty parts
March 30, 2026
Updated review

Bought Drag Specialty map sensor and idle air control easy to find parts on site and got them quick now see if I can fix my problem that has been slowing getting worse for the past couple years good place to shop 😀 🙂

Date of experience: March 19, 2026

Found the parts I needed and price was fair
March 19, 2026
Previous review

Found the parts I needed and price was fair

Date of experience: March 8, 2026
1 review
0 helpful votes
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Part for but no instructions
March 30, 2026
Updated review

Overall I'm pleased although I paid for 2 day shipping and it took 4 days to get my item. Once received the item had no instructions on how to properly install. After many google searches I found a somewhat similar items and a how to video. Still the delay wasn't entirely J&Ps fault and they do provide a discount code to me for future use. Overall I would use them again in the future.

Date of experience: March 19, 2026
Kimberly E. — J&P Cycles Rep
13 hours ago

Daniel
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Quick and easy
March 19, 2026
Previous review

Quick and easy

Date of experience: March 8, 2026
South Dakota
1 review
0 helpful votes
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1
March 30, 2026

🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘🤘

Date of experience: March 19, 2026
Louisiana
1 review
0 helpful votes
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Good products
March 30, 2026
Updated review

I received the the lights and other item I ordered in a timely manner. They installed and worked just as described and appear to be just what was described. As long as they last as they should it'll be a really good experience.

Date of experience: March 19, 2026

I found what I needed at a great price compared to...
March 18, 2026
Previous review

I found what I needed at a great price compared to competitors. This site makes easy to navigate and find what you need. This place is also in state for me which is a bonus because I like to help nearby businesses.

Date of experience: March 8, 2026
1 review
0 helpful votes
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Excellence!
March 30, 2026

The site is easy to navigate. The products I have ordered always arrive on time and work great! Will be ordering from them more!

Date of experience: March 19, 2026
1 review
0 helpful votes
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Perfect
March 29, 2026
Updated review

Everything was as expected, service was great, product is excellent and exactly what was stated

Date of experience: March 19, 2026

Easy to use plenty of options
March 18, 2026
Previous review

Easy to use plenty of options

Date of experience: March 8, 2026
Pennsylvania
1 review
0 helpful votes
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Saddleman Explorer Seat
March 29, 2026

Ordered my seat, received it very quickly. The whole experience shopping with JP cycles has always been great, never had any issues. Pricing is in line with everywhere else on most items. So overall a good experience and I will definitely be using JP cycles in the future.

Date of experience: March 19, 2026
1 review
0 helpful votes
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J&P Cycles is top notch!
March 29, 2026
Updated review

They always have what I need for my bike(s). I like the product selection and service.

Date of experience: March 19, 2026

I have bought many things from J&P and always fast...
March 18, 2026
Previous review

I have bought many things from J&P and always fast service and helpful folks!

Date of experience: March 8, 2026
California
1 review
0 helpful votes
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I really enjoy shopping at J&P
March 29, 2026
Updated review

It's always fast and easy to find what I need at J&P cycles. I want to visit an actual store someday!

Date of experience: March 19, 2026

So nice and easy I love J&P!
March 23, 2026
Previous review

So nice and easy I love J&P!

Date of experience: March 12, 2026
2 reviews
0 helpful votes
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Easy
March 29, 2026

Seek, find, order, recieve. J&P cycles doesnt disappoint. Where other companies fail to notify you on back orders, these guys dont. Great customer service.

Date of experience: March 19, 2026
Missouri
1 review
0 helpful votes
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Short life Batteries
March 29, 2026

Ordered replacement battery from Drag Specialties for 1975 Shovelhead. Lasted 11 months. Not even that really, chased problems all last fall... couldn't be a battery... So, I ordered the cheapest one I could find if the life is that short. We will see.

Date of experience: March 19, 2026
Kimberly E. — J&P Cycles Rep
23 hours ago

Mike
We're sorry to hear you're experiencing an issue. We can check the warranty on this. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

New Hampshire
1 review
0 helpful votes
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Confusing emails about shipping…. Its about to be delivered, it's just cleared AUS customs, again it's about to be deliver, it's just cleared US customs…. And then it's delivered the day after it is said to be in US customs?

Date of experience: March 19, 2026
1 review
0 helpful votes
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Just what I need when I need it
March 29, 2026
Updated review

Always an easy experience. Being a RPM member really adds value. Quick two day shipping and free returns incase I'm not satisfied. When building a custom bike one piece at a time, I get what I need when I need it.

Date of experience: March 19, 2026

Always easy, fast and just what I need, when I need...
February 6, 2026
Previous review

Always easy, fast and just what I need, when I need it. JP helps me build bikes on my terms and my time. Thank you! Juniors Custom Cycle, LLC.

Date of experience: January 27, 2026
1 review
0 helpful votes
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Handguards
March 29, 2026
Updated review

Fast shipping reasonable prices some items should have better descriptions that thoroughly describe an item

Date of experience: March 19, 2026

It's awesome
March 17, 2026
Previous review

It's awesome

Date of experience: March 7, 2026
Tennessee
1 review
0 helpful votes
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Great customer sevice
March 29, 2026
Updated review

Had questions answered professionally and very politely great experience

Date of experience: March 19, 2026

Chat kept popping up in way during ordering process...
March 14, 2026
Previous review

Chat kept popping up in way during ordering process very annoying

Date of experience: March 4, 2026
Michigan
1 review
0 helpful votes
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Easy peasy
March 29, 2026
Updated review

I broke a mirror that was on my 1984 Magna V65 looked up J&P online and they had the exact Superbike GT left hand replacement to match my old right hand one. Delivered a few days for a grand total of $28.12. Very happy.

Date of experience: March 19, 2026

You had exactly what I wanted at a fair price
March 17, 2026
Previous review

You had exactly what I wanted at a fair price.

Date of experience: March 7, 2026
1 review
0 helpful votes
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I ordered a shifter peg, but it was it did not work for my application, I reached out to your company, and they sent me the correct at no charge. Awesome

Date of experience: March 18, 2026