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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I should have an electronic copy of my ticket right away after I purchase it... I still do not have my copy to get into the concert. Not happy
Tried to cancel my order and was told I couldn't but the email asking me to confirm my purchase specifically mentions actions to take if I canceled my purchase so I feel misled and lied to.
It was smooth and easy ordering with TicketsOnSale and I got good price and a confirmation email right away. Although the event I purchased for is not until July, it makes me nervous not to have my actual tickets/QR Code. Maybe they said when I would get it in some correspondence but I couldn't find anything so that makes me nervous. Other than that, they've been great!
Easy to purchase. One million questions to purchase this and that was never mentioned. I like when I can get to the point and just purchase my tickets.
I like that I can go and purchase my tickets without a million questions.
Good experience, got the tickets sooner than usual
I thought i was purchasing tickets from the toledo zoo website. It makes me nervous having to wait until the day before the concert to get the tickets when I had to pay for them right away.
Worried I wouldn't get my tickets and reviews online were not good. But I did receive a ticket transfer via axs mobile app. Let's hope they work when entering the event
It was easy to order but I haven't received my tickets yet so I'm still apprehensive. If I get them soon then it is a five star but if I get them the day if the concert my stress level will be high.
I went through the order process twice because the software did not give me explicit confirmation the first time. I hope have not duplicated my order!
I mistakenly ordered only one ticket instead of 2. Repeatedly called to try and correct this, almost impossible to actually speak to a human. When I finally did, I was told there's no option to cancel the single ticket to instead purchase 2. In fact, they couldn't help me at all which was pitiful. I'll never buy tickets from this terrible business ever again. Thanks for nothing.
Bought 3 tickets on this site. They never said it was in US dollars
I paid over $1000 for 3 tickets in Canadian Dollars! This is ludicrous
I immediately called back and tried to cancel and get a full refund but they wouldn't do it
I do not recommend this company
Everything has worked so far. But I'm not a huge fan of purchasing tickets and then waiting five months for delivery. Always makes me a little nervous.
It was a nice easy experience to purchase tickets however, my confirmation email states i may not get my tickets until a day before my scheduled concert. This is nerve-racking since I have to travel to another state and might not even get my tickets before my event.
I purchased tickets online thinking it was Ticketmaster only to see later that it wasn't.
I wanted to get a refund for the amount the same day and was told that I could not. I made a mistake and still would not refund me.
Also I did not know it was bought in US FUNDS until I seen my bank account.
Also I haven't gotten my tickets, if I bought and already paid, I shouldn't have to wait to receive them.
Kind of disappointed.
Awaiting to receive tickets.
Thank you,
Audrey C
SE CONFIRMO LA COMPRA DE MIS BOLETOS A TRAVES DE MI CORREO
I was expecting to just buy my tickets and have them sent to me. The third party thing is new to me here, and its just a little confusing.
When ordering I was given choices of available seats & pricing. Very easy to order. Hopeful that the barcode comes thru before the show since I'll need to present my phone for entry.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members