Frame USAReviews 942

Website is not very user friendly but custom mat looks good and they responded to communication quickly.

I have ordered more than 150 frames from here over the years. Most have been flawless. The rare occurrence of an issue was handled expediently.

We took on this line for our business about a month ago. Already we have ordered many frames. The value is there and we needed a line at this price point! The website is the easiest I've ever used to order. Sign on now!

I'd rate the finish of the frames as very good and the overall value as exceptional. They are, or appear to be genuine hardwood.

Great quality frames, quick shipping, and great customer service.

Free frames I ordered look great on my wall had a lot of comments about the quality of the wood and how they look.

I am ordering three more frames and I'm sure I'll be ordering more frames in the future from frames USA.

I ordered 3 wooden frames and one metal frame. The glass in the metal frame was received cracked. FRAME USA replaced the entire frame and glass at no expense to me. Just the fact that their products are made in the USA is reason enough to support them. Their superb customer service is another!

Ordered 4 frames. They are very nice quality. All good, would order from them again.

It seems that currently I am only able to make a purchase via a mobile device, and not from a desktop. There seems to a code issue with your desktop purchase setup.

Samples came quickly and in good shape. I will be placing ordering in bulk next.

I've tried other custom framing services, but the key word is "tried." Frame USA has the easiest interface, where you can easily put the exact size of the art, get the mat, pick the frame, preview it all, without a whole lot of fuss or not feeling sure it will be right. And on top of that, the frames usually end up costing a fraction of what other companies charge. For example, I just purchased a custom frame for $40 that, for the same size, without a mat, I was seeing for $80+ elsewhere.

I have ordered several frames since 2018, great quality and a great price.

All frames have been good quality and meet my expectations.

I've ordered repeatedly over the years. The customer service can't be beat. The frames I get are good looking and have a great price. I will continue to order.

I ordered a frame with a frame opening of 23x33. What I got was a frame with an opening of 22x32. They will not accept a return because it was a special order. I cannot display a world map in this frame because the opening is smaller than the map and cuts off some islands. Would you be happy with a frame that cuts off family members in a family photo? The opening is supposed to be the visible area, not the size of the backer board. Find a reputable frame maker that adheres to industry standards. I'm disgusted with frame USA. You will be too.

The online order was quick and painless. The hardest decision was the stain color. A truly great product.

Good price. I ordered two frames and only recieved one, but contacted the seller and they shipped the second one promptly.

I have bought custom frame/mat a few time from this company, and are satisfied with its products. They offer many choices of frames and mats and do all kinds of customizations you can imagine.

I love purchasing items that are Made in America, and these frames fit the bill. I have been a customer for many years since they had a store in Cincinnati, and now that I have to order online I was happy to see that I received the same quality as before.