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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,180
This company responds to reviews on average within 16 days

Instant Feedback

237,891 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
Follow Crystal S.
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Great dress
March 30, 2026

This dress is great quality and arrived just as pictured and expected. It's a sturdy fabric and equivalent to quality you would find in a boutique or department store, not flimsy as some online orders can be. The fit is flattering, although I found sizing to run a bit big and next time would go smaller.

Date of experience: March 20, 2026
Georgia
1 review
0 helpful votes
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Need better customer service
March 30, 2026

I ordered some jeans they didn't fit properly. The challenge to return and exchange them for the right size was huge. First I was offered a $10 credit and keep the jeans which makes no sense. Why would I wanna keep jeans that don't fit. Then I was told it couldn't be returned because I bought it through PayPal and they can't credit PayPal. That makes no sense either so I was expected lose almost $40.

Date of experience: March 20, 2026
Ireland
1 review
0 helpful votes
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You never communicated when my dress was shipped even the courier never updated me I only saw a plastic by the gate and went to check only to find out that it was my order from chicme

Date of experience: March 20, 2026
1 review
0 helpful votes
Follow G L.
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Very deceiving
March 29, 2026

Order a gift for my daughter in law, the top was very large, the bottom very small. The material was horrible. I tried to return, I would have to pay for shipping or they offered me only 10% money back. I said that was unfair, they offered 30%, I request a shipping label and full refund, as it should be, they said No, and gave me 40% money back. I have bought from them before, it was a long time ago and didn't have any issues. But, seems they have changed now, I will not buy from them again. Buyer beware

Date of experience: March 19, 2026
Georgia
1 review
0 helpful votes
Follow Dena D.
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I asked to return it. I was offered 10% off and responded that I did not want to keep the dress and wanted to return it. I never heard from CHIC ME again... not an experience that makes me want to purchase from ChicMe again.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Delivery service
March 26, 2026

Horrible delivery service. I waited over a month to get my order.

Date of experience: March 16, 2026
1 review
0 helpful votes
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White top
March 25, 2026

I want a refund. But you going to tell me what you're going to do with my money. You say going to give 10% of it and keep it. No so either you give me all my money or just send me a new white top in size large thank you and have a nice day.be

Date of experience: March 15, 2026
Nevada
1 review
0 helpful votes
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Not great. I wanted to exchange or return and someone said the most I would get back was 13.89 and now I'm stuck with a outfit that doesn't fit

Date of experience: February 3, 2026
Missouri
1 review
0 helpful votes
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Pink suit
March 23, 2026

The pink outfit pants are not it. The crotch is way to long. If you pull the up to fit, they are way to high. If you don't pull them up you are very restricted, and it just don't look good. The coat is a hit though.

Date of experience: March 12, 2026
1 review
0 helpful votes
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Stressful delivery
March 21, 2026

Strangely, the delivery was unreliable, and the few updates I received resulted in my package being left on a lobby floor after several days of searching. It was found unattended, and ultimately someone found it and thankfully returned it to me

Date of experience: March 11, 2026
New Jersey
2 reviews
0 helpful votes
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Wrong Size and Color
March 20, 2026

My order took longer than expected to come. When it did come, one of the tank tops was a size small while the other two were mediums. I had placed an order for a medium. I also placed an order for at least one of the tank tops to be blue as that was one of the choices. They sent me colors that I did not choose. Not happy with the order at all.

Date of experience: March 10, 2026
1 review
0 helpful votes
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Cheap product
March 19, 2026

The product is very cheap (straps broke immediately upon trying it on) and their customer service is awful. They refused my return request and only offered a 10% discount on a new purchase from them! As if I am going to to buy something else! Avoid at all costs!

Date of experience: March 9, 2026
ChicME O. Chicme Rep
1 week ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Clothes Review
March 19, 2026

The 2 shorts outfits were good. The dress was unsatisfactory no lining just one piece of thin cotton material, sizing was not good at all. Didn't know how to send back so actually lost money on the dress as I would definitely not wear it due to the sizing and quality.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Nice fabric and beautiful outfits.
March 18, 2026

The dress is very beautiful the color is so nice im 130 pounds and I order medium size it fits perfectly and rhe pants and the blouse I order small fits just right. The fabric is nice too.

Date of experience: March 8, 2026
1 review
0 helpful votes
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My shipment
March 18, 2026

Not satisfied with the two piece pan suit material was not what I expected and pants were a little large
Very satisfied with the other half of my order

Date of experience: March 8, 2026
1 review
0 helpful votes
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Returns /exchanges very difficult
March 18, 2026

Would like to exchange for smaller size but no clear instructions on returns/exchanges. If I had been made aware how difficult it was to connect with the company once you purchase something, I would not have purchased.

Date of experience: March 8, 2026
Canada
1 review
0 helpful votes
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Never received my order
March 18, 2026

I ordered in january. We are march 7th and I still don't have it. I wrote several Times and they told me I would receive it, but nothing yet. I tried to call and it hangs up after 20 minutes, like no one is meant to answer.

Date of experience: March 7, 2026
ChicME O. Chicme Rep
1 week ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

1 review
0 helpful votes
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.
March 17, 2026

...

Date of experience: March 7, 2026
2 reviews
0 helpful votes
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NO refund or item swap
March 17, 2026

Based on one item (I ordered 3 items). It did not fit. I did not want a refund, but to return for a crdit to order a different size. They only want to give me 30% refund. It wasn't worth it. I will not order again. Lesson learned. Also they stopped responding to my emails.

Date of experience: March 7, 2026
New York
1 review
0 helpful votes
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Insatisfecho
March 17, 2026

Ninguno de los sise coincidió en los pantalones que compré, salieron muy chicos, aún investigando la tablas de medidas.

Date of experience: March 7, 2026
ChicME O. Chicme Rep
1 week ago

Hola:
Gracias por notificarnos su reclamación.
Si tiene alguna pregunta, por favor envíe su número de pedido o la dirección de correo electrónico registrada a: [email protected]; resolveremos el problema a la mayor brevedad posible.
¡Le deseo un excelente día!
Atentamente,