Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I asked to return it. I was offered 10% off and responded that I did not want to keep the dress and wanted to return it. I never heard from CHIC ME again... not an experience that makes me want to purchase from ChicMe again.
I want a refund. But you going to tell me what you're going to do with my money. You say going to give 10% of it and keep it. No so either you give me all my money or just send me a new white top in size large thank you and have a nice day.be
Not great. I wanted to exchange or return and someone said the most I would get back was 13.89 and now I'm stuck with a outfit that doesn't fit
The pink outfit pants are not it. The crotch is way to long. If you pull the up to fit, they are way to high. If you don't pull them up you are very restricted, and it just don't look good. The coat is a hit though.
Strangely, the delivery was unreliable, and the few updates I received resulted in my package being left on a lobby floor after several days of searching. It was found unattended, and ultimately someone found it and thankfully returned it to me
My order took longer than expected to come. When it did come, one of the tank tops was a size small while the other two were mediums. I had placed an order for a medium. I also placed an order for at least one of the tank tops to be blue as that was one of the choices. They sent me colors that I did not choose. Not happy with the order at all.
The product is very cheap (straps broke immediately upon trying it on) and their customer service is awful. They refused my return request and only offered a 10% discount on a new purchase from them! As if I am going to to buy something else! Avoid at all costs!
The 2 shorts outfits were good. The dress was unsatisfactory no lining just one piece of thin cotton material, sizing was not good at all. Didn't know how to send back so actually lost money on the dress as I would definitely not wear it due to the sizing and quality.
The dress is very beautiful the color is so nice im 130 pounds and I order medium size it fits perfectly and rhe pants and the blouse I order small fits just right. The fabric is nice too.
Not satisfied with the two piece pan suit material was not what I expected and pants were a little large
Very satisfied with the other half of my order
Would like to exchange for smaller size but no clear instructions on returns/exchanges. If I had been made aware how difficult it was to connect with the company once you purchase something, I would not have purchased.
I ordered in january. We are march 7th and I still don't have it. I wrote several Times and they told me I would receive it, but nothing yet. I tried to call and it hangs up after 20 minutes, like no one is meant to answer.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Based on one item (I ordered 3 items). It did not fit. I did not want a refund, but to return for a crdit to order a different size. They only want to give me 30% refund. It wasn't worth it. I will not order again. Lesson learned. Also they stopped responding to my emails.
Ninguno de los sise coincidió en los pantalones que compré, salieron muy chicos, aún investigando la tablas de medidas.
Hola:
Gracias por notificarnos su reclamación.
Si tiene alguna pregunta, por favor envíe su número de pedido o la dirección de correo electrónico registrada a: [email protected]; resolveremos el problema a la mayor brevedad posible.
¡Le deseo un excelente día!
Atentamente,
I have made two purchases with you and have been very satisfied quality great and look and fit was amazing price was great as well I will order again
Returned my product as instructed and they would not give me my money back. This is by far THE WORST company I have ever dealt with. Stay FAR AWAY from them.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
3 Artikel bestellen aber nur zwei bekommen
Ni wider!,, das schlimmste ist Kommunikation
Schlecht!
Hallo,
Vielen Dank, dass Sie uns Ihre Beschwerde gemeldet haben.
Falls Sie Fragen haben, senden Sie uns bitte Ihre Bestellnummer oder Ihre registrierte E-Mail-Adresse an [email protected] – wir werden das Problem so schnell wie möglich für Sie lösen.
Ich wünsche Ihnen einen schönen Tag!
Mit freundlichen Grüßen
Hice un pedido de un pijama y la talla resultó ser muy grande por lo que solicite devolución. Esta no fue posible ofreciéndome una bonificacion del 30 % que finalmente acepté. La gestión fue ágil y rápida. Se debería informar que las tallas son grandes, por lo demás estoy satisfecho por como se ha resuelto todo.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it


Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,