On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JustBlinds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy process to get samples for wood blinds with several options. Made a selection, took measurements as directed. Window is between two bookcases and new blind looks great. Turned a bland vanilla room into a cozy office.
Easy site to navigate with lots of options. Received samples promptly. Help section makes measuring steps very clear. Previous orders were accurately made and are enjoyed every day. Happy repeat customer.
We received the shades and they were great but I did need to add the liner. Luckily I did the warranty and that was a life saver!
Colors of shades are hard to determine.
The turnaround time from order placement to factory shipment is fast. There can be delays once the order leaves the factory that are beyond the control of Just Blinds. This depends on where outside the US the product ships from. This is my 3rd order with Just Blinds and the delivery time to my door was a very satisfactory 24 days. A prior order took longer but again that's outside the control of the company. The blinds from my last order are installed and they look great.
I'm a repeat customer for a reason. They make ordering easy, their prices are low and their online customer support is excellent.
Just Blinds ships to Alaska!
Blinds well made with sturdy metal brackets.
I am tax exempt … Senior Citizen Tax Exemption. Would like tax exempt feature for purchases or my justblinds profile.
Refused to change the wand from 6 inches to a 24 inch after received. Stating they were made to spec.
I'm looking forward to some great blinds.
We have never ordered blinds on line. We measured per the instructions and it worked out well.
The site is difficult to maneuver in.
The blinds are beautiful the Deliver of the blinds was horrible.
I really enjoy that the website is to easy to manuver
You measure your window openings and they make the blind to fit. They do precise work and are true to their word about when you can expect delivery of your order.
Your web site does not work very well. It took me several tries before I got it to pick up all my items.
Good price, quality, easy to hang, perfect measurement and fitting. Thank you.
Add some type of reinforcement packaging on the ends of the boxes. That is a weak spot. Torn and open at the ends in packaging. Fortunately no significant damage to the ends of the blinds
Easy website to maneuver with lots of choices
The site is easy to use and the product is as expected.
I ordered blinds with Just Blinds and purchased the insurance as well. First blinds didn't fit so luckily eith the insurance purchase tge second set of blinds cost me nothing! The service was prompt, offered kindly, and efficient with lots of communication. I haven't out the blinds up yet but expect they will be quality and excellent!
Was fairly easy to order. There could have been better samples of how they would looked installed.
Great pleated shades. Easy to install. Blackout feature is great
It was an easy quick replacement for the mini blinds I ruined trying to clean. However, there wasn't an option to choose which side the wand for opening and closing. I love the easy hand lifting and lowering feature.
I wanted right tilt wand location and it wasn't an option.
They were very easy to install. Fit like a glove. Amazing transformation.
Blinds were just as ordered. Perfect color, condition and size.
Very efficient working with well trained and knowledgeable representative on the phone!
CHARLY DID AN EXCELLENT JOB HELPING ME! SO HELPFUL AND FRIENDLY!
Installation was easy and the blinds fit perfectly. It was my third experience with justblinds.
Multiple orders over the years. Always easy to understand the ordering process. Quality has always been the best.
Great product. Good customer service. Easy to install.
The blinds came relatively quickly but I like the quality but the color is not what I expected. Sample is too small to get a good feel for the color
Easy to work with after receiving samples
From the business
With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members