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The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.
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I couldn't be more pleased with my experience with JustBlinds. From start to finish, everything exceeded my expectations. The blinds arrived quickly and were extremely well packaged, ensuring that nothing was damaged during shipping. They even labeled on the boxes which room the blinds was for. You can tell they take great care in protecting their products.
One of the biggest advantages is that JustBlinds allows you to preorder both the exact width and length of your blinds. Many other companies only let you select the width and then expect you to adjust the length yourself. Being able to customize both dimensions made a huge difference and ensured a perfect fit right out of the box.
Installation was surprisingly easy. The instructions were clear, all the necessary hardware was included, and the blinds fit perfectly. Even if you're not particularly handy, the process is very straightforward.
The overall quality is excellent, and they instantly upgraded the look of my home. I would absolutely order from JustBlinds again and highly recommend them to anyone looking for high-quality, truly customizable window treatments with hassle-free installation.
The online order process was easy and efficient. The shades arrived in a timely manner and were in perfect condition. The product is of good quality and makes a beautiful improvement to the look of our home.
Good ordering instructions, convenient, easy ordering
Easy process to get samples for wood blinds with several options. Made a selection, took measurements as directed. Window is between two bookcases and new blind looks great. Turned a bland vanilla room into a cozy office.
Easy site to navigate with lots of options. Received samples promptly. Help section makes measuring steps very clear. Previous orders were accurately made and are enjoyed every day. Happy repeat customer.
We received the shades and they were great but I did need to add the liner. Luckily I did the warranty and that was a life saver!
Colors of shades are hard to determine.
The turnaround time from order placement to factory shipment is fast. There can be delays once the order leaves the factory that are beyond the control of Just Blinds. This depends on where outside the US the product ships from. This is my 3rd order with Just Blinds and the delivery time to my door was a very satisfactory 24 days. A prior order took longer but again that's outside the control of the company. The blinds from my last order are installed and they look great.
I'm a repeat customer for a reason. They make ordering easy, their prices are low and their online customer support is excellent.
Just Blinds ships to Alaska!
Blinds well made with sturdy metal brackets.
I am tax exempt … Senior Citizen Tax Exemption. Would like tax exempt feature for purchases or my justblinds profile.
Refused to change the wand from 6 inches to a 24 inch after received. Stating they were made to spec.
I'm looking forward to some great blinds.
We have never ordered blinds on line. We measured per the instructions and it worked out well.
The site is difficult to maneuver in.
The blinds are beautiful the Deliver of the blinds was horrible.
I really enjoy that the website is to easy to manuver
You measure your window openings and they make the blind to fit. They do precise work and are true to their word about when you can expect delivery of your order.
Your web site does not work very well. It took me several tries before I got it to pick up all my items.
Waited for a good sale and ordered most of the blinds we needed for our house. These new blinds are light weight, and it is nice that you can just grab them and lift them so easily.
Good price, quality, easy to hang, perfect measurement and fitting. Thank you.
Add some type of reinforcement packaging on the ends of the boxes. That is a weak spot. Torn and open at the ends in packaging. Fortunately no significant damage to the ends of the blinds
Easy website to maneuver with lots of choices
The site is easy to use and the product is as expected.
I ordered blinds with Just Blinds and purchased the insurance as well. First blinds didn't fit so luckily eith the insurance purchase tge second set of blinds cost me nothing! The service was prompt, offered kindly, and efficient with lots of communication. I haven't out the blinds up yet but expect they will be quality and excellent!
Was fairly easy to order. There could have been better samples of how they would looked installed.
Great pleated shades. Easy to install. Blackout feature is great
It was an easy quick replacement for the mini blinds I ruined trying to clean. However, there wasn't an option to choose which side the wand for opening and closing. I love the easy hand lifting and lowering feature.
I wanted right tilt wand location and it wasn't an option.
They were very easy to install. Fit like a glove. Amazing transformation.
Blinds were just as ordered. Perfect color, condition and size.
Very efficient working with well trained and knowledgeable representative on the phone!
CHARLY DID AN EXCELLENT JOB HELPING ME! SO HELPFUL AND FRIENDLY!
Answer: Thank you for reaching out. Just so you know, we are an online retailer only. You can contact a member of our Design Team at 1-800-959-9939 option 2. We are happy to help. -- Ava N
Answer: Hi James! We have a variety of lift options available (depending on the type of blind or shade you choose)! Please reach out to me at [email protected] with the product you're interested in and I can look into this further for you!
Answer: I ordered blinds for my entire house from Just Blinds 17 yrs ago. Your help with problems thru the years have been great... the questions answered and problems solved. Now another problem with my continuous cord loop blind... only one sdie goes up.
Answer: Ours is about 1/2 inch, the same as the blinds we replaced these with. Ours are light blocking and work very well.
Answer: It comes wit mounting Hardware.
Answer: Mine came about 1/2" NARROWER than the measurements I gave. Thus - not a custom look!
Answer: 47 Long Days!
With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.

