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Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.
Go-Parts Reviews Summary
Go-Parts has a rating of 4.4 stars from 1,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 16th among Auto Parts sites.
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Still waiting on my refund. Had to order the part several times. Did get the part. Thank you. Need the 2 parts (it's all the same part). Need those orders cancelled and refunded, please. Thank you.
The part I received was an earlier version of the receiver unit. The description claimed that it fits vehicles within my vehicle's manufacture time frame, but the unit I received was an earlier version and there were software upgrades since then.
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
The items delivered were as described and well packaged!
The only problem was that a credit had to be issued due to another item that turned out to be unavailable.
I expect to order from here again.
Door panel is no good peeling... Waiting on a refund
We’re sorry to hear that you’re having issues with your order, especially with the door panel condition. A return label has already been sent to your email so we can process your return and refund as quickly as possible. Our customer service team will also reach out to assist you further.
Thank you for your patience, and we appreciate the opportunity to make this right.
I found the part I needed by providing my VIN number. The part was delivered. It was the correct part and my mechanic has already installed it. Thank you, thank you thank you
Go-Parts had just what I needed and it was as described. I worried that it would take a long time to be received and I couldn't have been more wrong. It was on its way in just a couple of days!
Very quick turnaround. Fast shipping. Company actions and order processing just what you would hope for as a consumer. Well done!
The process to choose the part is simple and the quality of the product is good.
Ordered parts, came quickly but they were either labeled incorrectly or the wrong parts were sent. Waiting on response to send back.
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
I got my delivery within a week! I would have liked to received any updates but other than that my experience was great.
The pictures and description lead me to believe I would receive a full back window, both quarter glass and door glass. Only received door glass.
Mice got in and ruined the radio as the car had set for 6 months. Got her up and running and the smell out and now fresh tunes, all good!
I received the incorrect part, did not fit my car model even though the description stated it would. I requested a return but everything is done through email. Requesting many pictures of outside the box, labels, part, they're also requesting my VIN number. I can't speak to someone on the phone, I honestly wouldn't have purchased if I knew the possibility of a return was going to be this tedious. Paid a nice amount for shipping and even though the error was on their part- I'm almost certain they're also going to charge me to ship it back, loss of money. Wouldn't recommend
We’re very sorry to hear about your experience and for receiving an incorrect part. We understand how frustrating this can be, especially after already providing your VIN.
We request photos and details to ensure we resolve the issue accurately and prevent any further inconvenience. Please rest assured, if the error is on our end, we will make it right.
Our phone support was discontinued due to lack of demand, but we can be contacted via email ([email protected]) or through our Customer Live Chat Support, found at the top-right corner of our website, and is available Monday–Friday, 9 AM to 5 PM EST. Our website is Go-Parts
Thank you for your patience, and we appreciate the opportunity to assist you.
— Go-Parts
To me just give the people a eta on there part they bought. Then wondering if they got scammed.
No one to talk to. Email or AI. Received what I ordered in reasonable timeframe. Little to no customer service or updates. Did not respond to request for additional info on ordered item. Requested a phone call was informed that was not possible
Our phone support was discontinued due to lack of demand but we can be contacted via email ([email protected]) or through our Customer Live Chat Support, found at the top-right corner of our website, and is available from Monday-Friday, 9AM to 5PM EST. Our website is https://www.go-parts.com
Go-Parts
2016 Honda CRV LX with 195K miles. Passenger side sun visor broke. Ugh. Honda is mighty proud of their original replacement parts (to the tune of $400 for the driver's side sun visor. Hmmm.). So, I started perusing E Bay for a used sun visor. Yours was listed - and I purchased it. It arrived a few days ago. I made an appointment with the Honda dealership and they installed it, no problem. Thank you very much!
So far so good haven't installed yet, i also bought new O2 sensor to work along with it, hope it will keep my check engine light off..
Needed a replacement radio for my 2018 Chevy Cruze when the touch screen stopped responding. The price was perfect and delivery was fast and packaged well.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry that you had trouble placing your order. We do see that there were 3 previous transactions that were rejected by the card company at the time of purchase. When that happens, the card companies place a hold for that amount onto your account. They typically take 3-5 business days to remove that hold. Since no transaction was completed for those, you will not see a refund for those. The holds will just be removed by the card company. If there is anything else we can help you with please let us know and we hope you have a wonderful day.