On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The website showed what the wheels and tires would look like and gave me options for sizes and offsets that would work on my vehicle.
Easy to find the right wheels and tires for your vehicle.
Tires, good selection and nice to look up various sizes for custom applications
Delivery was delayed due to an historic snow storm in the Northeast. Not sure whom to 'blame' for that LOL. Otherwise my experience with TR was outstanding and I'd not hesitate to buy from them again.
Website took a bit of time to navigate initially, but all good now.
We have purchased several sets of tires from Tire Rack going back 30 years. There have been very few items of concern. Having them installed by a store that is owned by Tire Rack just makes it that much easier.
There was a whole up getting my tires shipped but customer service was very helpful and made sure everything got to me in a timely manner
Seamless as usual, finding the best product via vehicle specs or size has always been easy to do
The tires I get from Tire rack have NEVER failed me, all of them are top quality and perform as the site ratings say it would.
Title says it all, straight forward retailer great tire options extensive tire review and the best warranty, very straight forward warranty process
Always the best experience. Formerly from Mi, appreciated the local IN warehouse, tech and sales center. Always had install done there. Now in central FL, argh!, poor ratings for recommended installers.
I rely on TR's tire ratings as wellas crossed fingers. Tires are important and I select
Tires for my daughters when the need arises as well as for my cars.
I required recent date codes to satisfy club rules for track tires. Jim was able to tell me what date codes recently shipped, and set up a plan for contacting me before shipment to confirm acceptability. EXCELLENT EXPERIENCE!
I Always have an informed experience when looking for tires at tire rack. Options of quality and price are always better than local purveyors.
Your web site will not let me enter the correct Zip +4 code. I this country all PO boxes the +4 is the box number. Hense, PO Box 10 Elizabeth CO correct zip code is *******-0010
Your web site will not let me enter the correct zip code. All PO Box's in the US are zip + 4. The last 4 numbers are the PO Box number.
I ordered a set of tire for my M6 & I had the on for 1 summer & the passenger front was giving my trouble. I called the service dept. & they told me to send it in for them to check & they sent me a new one. It was great.
As a repeat customer at Tire Rack, I always know exactly what to expect when I receive products from them. Shipping is also very fast.
Thanks to Tire Rack's own tests and customer reviews, I always know what to expect when I buy from Tire Rack.
Tire Rack has perfected the art of online tire ordering. Their website interface is top-notch - easy to navigate, lots of choices, and detailed information about tire specifications. I've been a returning customer for over 10+ years and have always experienced a hassle-free ordering process, customer friendly online order chat (when needed) and just great service overall. Never experienced shipping delays or errors with past orders. A truly seamless, professional experience from start to finish.
Been ordering through Tire Rack.com for over 20 years and never had any issues with customer service or online ordering. Competitive pricing and never had an out-of-stock order. Great Experience!
Excellent, not 10 stars but 1,000 stars. Out of this world.
Super easy just pick the tires you want I pick the wrong tire first customer service help me with no issues in returning the tires and getting the right tires fast shipping for me two days and decent prices
I ordered tires for an old Honda Civic. The tires were very round and helped an old car feel the thrill of the road once again. Both the car and I felt safe and happy.
A great buying experience, with information on products, wide range of availability and top notch web buying experience. The feedback collecting experience not as good though.
Tire Rack parts and service are top notch. Good parts every time and economical choices too.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members