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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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It was very easy to find and order my tires, and they arrived on time
I've been using Tire Rack for about 20 years and I have never had a bad experience with ordering, delivery or customer service. Thanks!
The rims look great. Came in quickly. I was able to use Affirm for payments. The interface was easy to use. I was even able to set up the installation at the time of order.
Many tires and wipers all good experiences and great products/prices
TireRack has been around for a long time and was always a resource as soon as I started getting into cars. What tires does this car need? TireRack will have the answer. What options do I have for my car? TireRack will have the answer.
I love tire rack. I always get my tires from them as it is usually a good value and also shipping is quick.
I have bought many sets of tires and wheels from tire rack and have never had any issues. For the last 15 years, Tire Rack has been my go to supplier for tires for our vehicles.
We have 4 vehicles - Audi TT-RS, 2024 4Runner, 2020 Power Wagon and a 1984 Jeep Scrambler that we keep in good tires at all times. Thanks to Tire Rack we are able to keep things rolling down the hiway or the trails.
Checked with Steve on chat and he noted I was not looking at tires for the correct vehicle. Got order corrected before submitting. However, chat box froze over the screen and I had to log out and back in to place order.
Clear choices and options. Very reasonable prices.
All worked well. Had some trouble with the check out, but tire selection hunt went pretty well.
I have always appreciated the company and customer reviews for tires as well as the entire customer experience with tire rack to include pricing, delivery and customer service.
Make your life easier... do your research, order and either ship to your dealership or independent. Sadly, some of the big tire shops have started playing pricing games and their service levels have dropped. Tire Rack-to-dealership = peace of mind!
Customer since 1983! Track tires for my Alfa, touring tires for a Volvo, snow tires for every car I've woned since then. Just wish you guys sold motorcycle tires too :)
Ordered a four tires for my SUV. The last time I ordered, 2022, they offered "on-site" installation, which I thought was wonderful. That is no longer available in my area.
Ordering and delivery was quick.
This is the 2nd or 3rd time I have purchased tires from Tire Rack. I am having them delivered to my Honda dealer for installation. I find the whole process of ordering tires from Tire Rack to be very easy and helpful. I would recommend them for anyone needing tires.
I still don't know how I can order from tire rack on a Friday at 3-4pm and my order is on my door step at 830am the next day, I've had an instance where I ordered 11pm Sunday night and they were at my house at 10am. The logistics is impressive to say the least this is why I always order from tire rack
I just had them installed. So far they are running smoothly and my car seems to handle wonderfully. I would definitely use them again.
Customer service and product selection make this a good company to do business with
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

