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EyeconicReviews 5,216

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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All around fantastic
March 13, 2026

Great pricing using VSP insurance especially for bifocals with progressive thin lenses. First pair ordered fit great and good brand(converse).

Date of experience: September 1, 2023
Arizona
1 review
0 helpful votes
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Great Glasses!
March 12, 2026
Updated review

I was shocked at my new glasses! They were better than any I purchased in the last several years. They fit better than any I received from my eye doctors' office. I couldn't believe they were so good. I will purchase again in the future. The guarantee that I could return them if they didn't fit or wear properly gave me the security to purchase online. I have already convinced a few other people to use Eyeconic.

Date of experience: March 12, 2026

I had trouble with the PD tool, but a quick trip to...
February 19, 2026
Previous review

I had trouble with the PD tool, but a quick trip to my eye doctor solved that problem. It was incredibly easy to order glasses.

Date of experience: February 19, 2026
Missouri
1 review
0 helpful votes
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Great pricing
March 12, 2026

I would typically purchase contacts directly from my eye doctor's office, but they sold out to another company and their prices were crazy, so I started looking on vsp's website and realized how much savings were available using Eyeconic!

Date of experience: February 12, 2025
Nebraska
1 review
0 helpful votes
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I would like to see more variety in glasses. The frame I picked out was not in my size, so I had to start over from the beginning. Even then, it was the wrong size. I would like to see more clarity in choosing a glasses size.

Date of experience: March 11, 2026
Illinois
1 review
0 helpful votes
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Emails can get buried for a few days which is what happened and i was really hoping to have these new frames by my birthday the 19th because i'm going on a trip the 21st. Now i'm paying extra for faster shipping and hoping they'll get here before my trip. I would've fixed the issue immediately had i known. Please text or call next time. Thank you!

Date of experience: March 10, 2026
Texas
1 review
0 helpful votes
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Easy to order, amazing prices!
March 10, 2026

Eyeconic makes it easy to order glasses using my insurance. The prices offered with insurance cannot be beat by anyone, even for designer frames. This is always my first (and usually the only) place I shop when buying new glasses.

Date of experience: March 10, 2026
District of Columbia
1 review
0 helpful votes
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Good site good deals
March 10, 2026

I ordered glasses from here a few times that great service a little difficult to do the pupilary distance other than that it's a great site nice glasses good deal.

Date of experience: March 9, 2026
Texas
1 review
0 helpful votes
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Unclear of pricing and options with benefits
March 10, 2026
Updated review

Chaotic. A customer service person had to assist with my order. I attempted to purchase eyeglasses and contact lenses in separate orders. For some reason, the pricing changed from what was advertised onscreen.

Date of experience: March 16, 2026

I don't understand the reason for charge after I stated...
March 25, 2025
Previous review

I don't understand the reason for charge after I stated that I will order another product. My benefits VSP+ should cover 1 pair of glass & contacts or 2 pairs of glasses, so I thought.

Date of experience: March 25, 2025
Texas
1 review
0 helpful votes
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Look eyeconic
March 9, 2026

I've ordered six pair of glasses loved five of them
The one pair I didn't like they took them back with no problem and I have since ordered another pair

Date of experience: March 9, 2026
California
1 review
0 helpful votes
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One touch buying
March 9, 2026

This is the third pair of identical glasses I have bought. It would be great if you gave me the choice to renew quickly and not go through the entire process.

Date of experience: March 9, 2026
California
1 review
0 helpful votes
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Eyeconic takes my VSP vision insurance and easily accounts for my annual benefits anytime I order contacts online. Repeat customer A+++

Date of experience: March 9, 2026
Maryland
1 review
0 helpful votes
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Great service. Low prices
March 9, 2026

The prices and purchasing are made very easy through the website. I've ordered two pair of glasses from here. The only complaint that I have is that it takes 2 two 3 weeks to get your glasses. Other than that, it's very easy to get your prescription inputted your PD right? And their customer service if you need to call is very good

Date of experience: March 9, 2026
Texas
1 review
0 helpful votes
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Super easy
March 9, 2026

Super easy, all you need is your prescription and fill out info and basically press ship! Very convenient from your computer at home!

Date of experience: October 24, 2025
North Carolina
1 review
0 helpful votes
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Ordering is pretty simple and
March 8, 2026

I was easily able to find my contacts, upload my script and submit my order. I greatly appreciate the ability to select a different brand that allowed my cost to drop under the allowable amount.

Date of experience: March 8, 2026
Massachusetts
1 review
0 helpful votes
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I have VSP and was recommended to use eyeconic from their website which I have never heard about. Well, I did that and it was so easy to order contacts (I haven't used it to order glasses) and I had the options to use insurance or not. It really is a smooth process. I'm actually ordering my husband his through here for this order. He was also very satisfied with the process.

Date of experience: March 8, 2026
California
1 review
0 helpful votes
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Refused to remake glasses
March 7, 2026

They made my last pair of glasses incorrect - the location of the prescription was far off from my pupil. I didnt find out until a year later when my next doctors appointment was because insurance only covers going once per year. When i found out they were made incorrectly and that my prescription had in effect gotten even worse, they refused to remake the lenses. Very unhappy with this company!

Date of experience: March 6, 2026
1 review
0 helpful votes
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Quick and easy
March 6, 2026

Super easy and glad it is connected to my benefits directly. A breeze to order.

Date of experience: March 5, 2026
Iowa
1 review
0 helpful votes
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Ordered frames for both my son's this summer. The virtual try on really helped when it came to picking frames for them. Both were shipped very quickly. Very happy with eyecinic. Just ordered my frames from here today. Will definitely be using this site again. They also work well with my vision insurance

Date of experience: March 5, 2026
1 review
0 helpful votes
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Sped Order
March 5, 2026
Updated review

I literally found the glasses I wanted. Place the order, got n email saying it was ready within 2 hours. Online prices are way better than in store purchase. They don't price match the promotions are separate. You can't combine discounts as well. The in store rep was very nice and transparent and honest.

Date of experience: February 5, 2026

Thanks for the order can't wait to see the product
February 11, 2026
Previous review

Thanks for the order can't wait to see the product.

Date of experience: February 11, 2026
1 review
0 helpful votes
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Should have stayed with my original brand
March 5, 2026
Updated review

The shopping was super easy and they offered me a different brand made by my brand but I should of stayed with my original brand. These other one dry out my eyes to much and then the contact falls out when ever it sucks

Date of experience: March 5, 2026

When I was checking out they offered me a different...
February 10, 2026
Previous review

When I was checking out they offered me a different brand contacts by the same company but they were cheaper so my insurance converted them 100%

Date of experience: February 10, 2026