Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of USPS
1.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate USPS?
grey stargrey stargrey stargrey stargrey star

USPS Reviews Summary

USPS has a rating of 1.6 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with USPS most frequently mention post office and customer service. USPS ranks 367th among Shipping sites.

service
17
value
13
shipping
14
returns
8
quality
12

We monitor reviews for authenticity

Utah
9 reviews
5 helpful votes
Follow Shana A.
Unfollow Shana A.
Share Review
Report Review

Write a review

User avatar
My Reviews Reviews Detail
Unbelievable
In Moderation
USPS
Mar 03,2025
USPS® Customer Service
Unbelievable
Unbelieveably Untrust Worthy,
Well, we mailed a package they lost, shuffled from the Texas Office, where it should be if they can read labels, to LA and have stalled there for a long time. We had to refund the customer, but good old USPS said we can't claim it because it is circulating but will be late. Is there no accountability on their part in this situation? You can see below it went back and forth. Now, the packages we sent with another order the boxes were shredded to pieces- Product damaged. There needs to be accountability or some sort of reform with the postal service. Worst service ever.

Moving Through Network

In Transit to Next Facility, Arriving Late

March 2,2025

Arrived at USPS Regional Destination Facility

SHREVEPORT LA PACKAGE SORTING CENTER

March 1,2025, 3:35 am

Arrived at USPS Regional Facility

SHREVEPORT LA DISTRIBUTION CENTER

February 28,2025, 10:33 am

In Transit to Next Facility

February 28,2025, 8:44 am

Departed USPS Regional Facility

DALLAS TX DISTRIBUTION CENTER

February 28,2025, 6:58 am

Arrived at USPS Regional Destination Facility

DALLAS TX DISTRIBUTION CENTER

February 27,2025, 6:59 pm

Arrived at USPS Regional Destination Facility

SHREVEPORT LA PACKAGE SORTING CENTER

February 26,2025, 11:18 am

Arrived at USPS Regional Destination Facility

FT WORTH TX PACKAGE SORTING CENTER

February 23,2025, 1:43 am

Arrived at USPS Regional Origin Facility

SALT LAKE CITY, UT DISTRIBUTION CENTER

February 18,2025, 9:34 pm

Date of experience: February 17,2025

See full review
Review updates

In Moderation
Mar 03,2025
Your review is in the process of a guideline check. This process can take up to 5 business days.
Manage Review

View on Page
About Us
Careers
Terms of Use
Privacy Policy
Licensing
CA Privacy Notice
Follow Us:
ConsumerAffairs is not a government agency. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Our content is intended to be used for general information purposes only. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.

Company NMLS Consumer Access #******* MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR MORTGAGE CORRESPONDENT LENDER

NOTICE TO VERMONT CONSUMERS:
THIS IS A LOAN SOLICITATION ONLY. CONSUMERS UNIFIED, LLC IS NOT A LENDER. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR LOAN INQUIRY. THE LENDER MAY NOT BE SUBJECT TO ALL VERMONT LENDING LAWS. THE LENDER MAY BE SUBJECT TO FEDERAL LENDING LAWS.

Home Warranty disclosure for New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer.

Consumers Unified, LLC does not take loan or mortgage applications or make credit decisions. Rather, we display rates from lenders that are licensed or otherwise authorized to work in Vermont. We forward your information to a lender you wish to contact so that they may contact you directly.

Copyright © 2024 Consumers Unified, LLC DBA ConsumerAffairs. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.

Unbelievable
USPS® Customer Service
Unbelievable
Unbelieveably Untrust Worthy,
Well, we mailed a package they lost, shuffled from the Texas Office, where it should be if they can read labels, to LA and have stalled there for a long time. We had to refund the customer, but good old USPS said we can't claim it because it is circulating but will be late. Is there no accountability on their part in this situation? You can see below it went back and forth. Now, the packages we sent with another order the boxes were shredded to pieces- Product damaged. There needs to be accountability or some sort of reform with the postal service. Worst service ever.

Moving Through Network

In Transit to Next Facility, Arriving Late

March 2,2025

Arrived at USPS Regional Destination Facility

SHREVEPORT LA PACKAGE SORTING CENTER

March 1,2025, 3:35 am

Arrived at USPS Regional Facility

SHREVEPORT LA DISTRIBUTION CENTER

February 28,2025, 10:33 am

In Transit to Next Facility

February 28,2025, 8:44 am

Departed USPS Regional Facility

DALLAS TX DISTRIBUTION CENTER

February 28,2025, 6:58 am

Arrived at USPS Regional Destination Facility

DALLAS TX DISTRIBUTION CENTER

February 27,2025, 6:59 pm

Arrived at USPS Regional Destination Facility

SHREVEPORT LA PACKAGE SORTING CENTER

February 26,2025, 11:18 am

Arrived at USPS Regional Destination Facility

FT WORTH TX PACKAGE SORTING CENTER

February 23,2025, 1:43 am

Arrived at USPS Regional Origin Facility

SALT LAKE CITY, UT DISTRIBUTION CENTER

February 18,2025, 9:34 pm

Date of experience: February 17,2025

Date of experience: February 17, 2025