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Forward2MeReviews 2,203

4.5

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From the business

Forward2me is a global parcel forwarding service that makes international shopping easy! You can shop in the UK, Guernsey, Germany, Japan, or the USA and ship your purchases worldwide. Take advantage of the FREE addresses we provide in the UK, Europe, and Asia to receive your goods, and we’ll ship them to over 190 countries in as fast as 2 days. Simply shop from retailers in these regions, send your orders to Forward2me warehouses, and we’ll handle the rest by forwarding your parcels to your destination.


forward2me.com
Preston, Lancashire, United Kingdom
+23
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Forward2Me Reviews Summary

Forward2Me has a rating of 4.5 stars from 2,203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, shipping options and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.

service
198
value
96
shipping
93
returns
41
quality
84
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Poland
1 review
0 helpful votes
Follow Filip S.
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This was the first forwarding service I ever used and its easily the best one in my opinion. I used many forwarding services and most of them are either unreliable, too expensive or literally most importantly shady- there are a lot of bad ones out there, most are questionable at best to be honest, this one however has never caused me any troubles and its probably one of the most transparent ones out there, you always know what's going on with your package at any time and all the prices for everything are laid out clearly for you. They don't keep you in the dark and importantly the service is also fast, not something I can say about all forwarding services. The only issue I can think of for this service and its the ONLY reason I had to look into other forwarding services over the years is the fact that they don't have warehouses in that many locations, its unfortunate but it would be great if they had more warehouses across Europe and USA, if they had more of those in more places I think I would honestly be only using this service for forwarding. Overall, great service, I have been using it for years now and its always been good and most importantly this one is EASILY the least shady of all the forwarding services, its one of the safest options out there.

Date of experience: February 27, 2026
A F. Forward2Me Rep
2 days ago

Thanks for the feedback.

Forward2me is a package forwarding service that operates warehouses in UK, UK tax free, Japan Germany and the USA. This allows users to have items shipped to these locations and then forwarded internationally.

Germany https://www.forward2me.com/warehouses/germany/
USA https://www.forward2me.com/warehouses/united-states/

Kind regards

Switzerland
1 review
0 helpful votes
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Reliable
March 9, 2026

It Is my first experience. I got a good support, a clear price description and everything was well described. From beginning up to the end.

Date of experience: January 2, 2026
A F. Forward2Me Rep
2 days ago

Thank you for sharing your positive first experience, Adriano. We're glad the support and transparent pricing helped make the process easy from start to finish. We look forward to continuing to serve you with reliability you can count on.

Canada
1 review
0 helpful votes
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Simple and Easy
March 9, 2026

Great experience!
The process was quick, the instructions were easy to follow, and everything went smoothly from start to finish. I was a bit unsure at first since I hadn't used a parcel forwarding service before, but I'm really glad I chose Forward2me. Their service exceeded my expectations.

Date of experience: February 27, 2026
A F. Forward2Me Rep
2 days ago

Thank you so much for sharing your experience, Karen! We're delighted to hear that the process felt simple and exceeded your expectations—making things easy and smooth is exactly what we aim for. We truly appreciate your trust and look forward to serving you again in the future.

California
1 review
0 helpful votes
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The whole process is automated and easy to use. I had to return some merchandise in the UK before processing the shipping over to US - and I never contacted the customer service. Returns and 30 days of parcel storage are free! I shipped my parcel for a reasonable price, and received it on time. Highly recommend!

Date of experience: February 26, 2026
A F. Forward2Me Rep
3 days ago

Hi Elena, thank you so much for sharing your experience! We're glad the process was smooth and convenient for you, and appreciate your kind recommendation. If you ever need anything else or have questions, we’re always here to help!

India
1 review
0 helpful votes
Follow Leohearted R.
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I had a great experience with Forward2Me. The entire process was smooth, transparent, and professionally handled.

Kaye was very helpful in resolving my concern regarding the package seal and provided clear reassurance. Jhe assisted me with courier options and helped optimize the shipment, which I truly appreciated.

The guidance I received throughout the process made everything easy to understand and stress-free. Overall, excellent customer service — I would definitely use Forward2Me again.

Date of experience: February 25, 2026
A F. Forward2Me Rep
4 days ago

Thank you so much for your kind words! We’re thrilled to hear that your experience with Forward2Me was smooth and stress-free.

We’ll be sure to pass on your compliments to Kaye and Jhe — they’ll be delighted to know their support made a difference. Your feedback about our guidance and service truly means a lot to us.

Luxembourg
1 review
0 helpful votes
Follow Nathalie N.
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Clear guidance and useful info
March 6, 2026

I really appreciated the follow up, the clear instructions, the reasonable prises and the safe arrival of the parcel.
First dxperience but not the last.

Date of experience: February 24, 2026
A F. Forward2Me Rep
5 days ago

Thank you so much for sharing your experience, Nathalie. We're glad the process was clear and your parcel arrived safely, and we look forward to making your next shipment even smoother! If you ever have questions or need assistance, we’re always here to help.

California
1 review
0 helpful votes
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Hat alles Top funktioniert. Preis war für die Leistung und den super Kunden-Support vollkommen in Ordnung. Würde auf jeden Fall nochmal über Forward2Me bestellen.

Date of experience: February 24, 2026
A F. Forward2Me Rep
5 days ago

Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass Sie mit unserem Kundenservice zufrieden waren und alles reibungslos funktioniert hat. 😊

Wir freuen uns, Sie jederzeit wieder bei Forward2Me begrüßen zu dürfen und stehen Ihnen gern bei Ihren nächsten Bestellungen zur Seite.

Beste Grüße,

Sri Lanka
1 review
0 helpful votes
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Worked well
March 6, 2026

The service worked well for me, even with the recent issues with tariffs. Jaime at the UK location was very helpful, and followed up when I had questions.

Date of experience: February 24, 2026
A F. Forward2Me Rep
6 days ago

That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jamie❤️

Spain
1 review
0 helpful votes
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Very fast!
March 5, 2026

My experience with Forward2me has been very positive. The registration process is simple, and they quickly assign you a UK address to receive your purchases. Shipments are managed clearly from the dashboard, with consolidation options that help save on shipping costs. Communication is good, and forwarding times have been reasonable. As an area for improvement, some fees can be a bit high depending on the weight, but overall, it's a reliable and practical service for buying from stores that don't ship to your country.

Date of experience: February 24, 2026
A F. Forward2Me Rep
6 days ago

Thank you so much for sharing your experience with Forward2me! We’re delighted to hear that you found the registration process simple, the dashboard clear, and our consolidation options helpful.

We also appreciate your feedback regarding fees and will take it into consideration as we continue to improve our service. Your kind words about communication and shipping times mean a lot to us.

Australia
1 review
0 helpful votes
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Good Service, Minor Niggle
March 5, 2026

Despite package being clearly labelled with Customer ID, item was still left unprocessed for a week. So you don't get notified about this you need to chase it up yourself with the tracking number. But no - you need to send in an email not just fill out a form.

Date of experience: February 6, 2026
A F. Forward2Me Rep
6 days ago

Thank you, Matthew, for your honest feedback and kind words about our service. We appreciate you highlighting the delay and notification process, as it helps us identify areas for improvement. We're committed to making these experiences smoother and truly value your continued trust.

Finland
1 review
0 helpful votes
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Meh
March 5, 2026

They were great before covid but these days i have problems with every package. They open shipments and peak inside, sometimes they mess your stuff and some items get lost or damaged. And you have to pay 3 punds per repacking.

Date of experience: February 23, 2026
A F. Forward2Me Rep
7 days ago

Hi Viola, thank you for sharing your experience with us. We're sorry to hear about the recent issues with your packages and the added costs; we appreciate your feedback and are continually working to improve our handling processes to better serve you. Please feel free to reach out directly so we can address any concerns and make things right.

Portugal
1 review
1 helpful vote
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Slow communication, to solve any issue to answers that mostly don't help nothing. Princing calculator is a costumer catcher, your shipping costs will be at least more than double and giving you half of shipping options. Have everything to can be a good company, but interest in take you out most money possible is their expertise. Good luck

Date of experience: February 6, 2026
Singapore
1 review
0 helpful votes
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Having used several forwarding services to shop around the world, Forward2Me impresses with its efficiency, reliability and reasonable costs.

Date of experience: February 7, 2026
A F. Forward2Me Rep
1 week ago

Thank you for sharing your experience, Justin. We're glad to hear our service has met your expectations in efficiency and affordability, and we appreciate you choosing us among other options. Your feedback helps us continue improving.

Belgium
1 review
0 helpful votes
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Very good service
March 1, 2026

Already a few parcels send to the Netherlands.
All flawless. Parcel arrived in 3 days with Fedex.
With Fedex it's easy to reroute the parcel to a pickup point.

Date of experience: February 19, 2026
A F. Forward2Me Rep
1 week ago

Hi Jan, thanks so much for sharing your thoughtful feedback! We're glad to hear your parcels arrived quickly and the FedEx rerouting worked smoothly for you. We really appreciate your continued trust and look forward to supporting your shipments again soon!

Japan
1 review
0 helpful votes
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Seamless solution for geo-blocked items
February 28, 2026

Needed to bypass some strict shipping restrictions on UK clothing brands to get them to Japan. Forward2Me sorted it out perfectly.
​The dashboard is intuitive, and the service does exactly what it says on the tin. It bridged the gap between the UK warehouse and my door without any hassle. Massive thanks for helping me secure the goods!

Date of experience: February 18, 2026
A F. Forward2Me Rep
2 weeks ago

Junichi, thank you genuinely for sharing your thoughts. We're glad our service helped connect those boxes all the way to your doorstep without trouble—that’s exactly what we aim for. Your feedback is truly valued as we keep improving for sharpintas situations just like yours.

California
1 review
0 helpful votes
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Perfect
February 27, 2026

Everything went as smoothly as anyone can ask for. I've managed to navigate through the whole process without requiring any assistance.

Date of experience: February 17, 2026
A F. Forward2Me Rep
2 weeks ago

Thank you for sharing your experience, Nuno. It’s great to hear things went smoothly and that the process was easy for you to navigate. Your feedback truly means a lot, and we look forward to assisting you again whenever you need.

Japan
1 review
0 helpful votes
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とても良い
February 27, 2026

とても信頼出来る転送会社です。素晴らしい!問題なく日本に到着しました!ありがとーーーーーーー!ーーーーーーーーーーーーーーーーーーーー))))))))))))))-、!!ーーーーー!!!!!!!!!!!

Date of experience: February 17, 2026
A F. Forward2Me Rep
2 weeks ago

Yoshiakiさん、本当にありがとうございます!ご期待に応えられて、とても嬉しいです。またのご利用を心よりお待ちしております。

Thailand
1 review
0 helpful votes
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I was in a fairly common situation where my seller did not deliver to my country. Forward2me was able to do so, quickly and at a more than satisfactory cost.

Date of experience: February 15, 2026
A F. Forward2Me Rep
2 weeks ago

Thank you, Jacques, for your kind words and for choosing our service to assist with your shipping needs. We’re grateful for the opportunity to help and are committed to maintaining the reliability and efficiency you expect. We look forward to serving you again in the future!

Switzerland
1 review
0 helpful votes
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Courteous and efficient.
February 23, 2026

I have made two large shipments from the US warehouse. As can be expected a few items went « missing » or were blocked processing for a long time. No worries: each time I contacted support, be it Joyce or Jhe, things were sorted out quickly and efficiently. So well done and keep up the good job.

Date of experience: February 11, 2026
A F. Forward2Me Rep
2 weeks ago

Thank you, Peter, for sharing your positive experience and kind words. We truly appreciate your trust and are glad our team could promptly resolve any issues for you. We look forward to continuing to support your shipping needs with the same level of care and efficiency.

Massachusetts
1 review
0 helpful votes
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Better the second time aroun
February 22, 2026

The first time I used the service I found it very confusing and not easy to figure out. The second time around I new what to do and it went very smoothly and Forward2me gave me 20% off for the first time I used this service so they did take good care of me

Date of experience: February 12, 2026
A F. Forward2Me Rep
2 weeks ago

Thank you so much, Allen, for sharing your experience and for giving us a second chance to provide your shipping needs smoothly. We truly appreciate your kindness in recognizing our effort while still working to make the process as straightforward as possible.