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At Proflowers, we’re here for the moments that matter—big or small, planned or last-minute. Our fresh, modern arrangements make it easy to send a thoughtful gift that feels personal and looks effortlessly stylish. With a curated selection designed to fit every vibe and occasion, we take the guesswork out of gifting. Whether you’re celebrating, supporting, or just saying hi, we’re here to help you show up—beautifully.
Our flower arrangements are designed for real life—fresh, moody, and effortlessly stylish. Think modern farmers market vibes with an edge: layered textures, unexpected color moments, and just the right amount of whimsy. They’re made to feel personal, not perfect—and always priced to make you smile.
ProFlowers Reviews Summary
ProFlowers has a rating of 3.3 stars from 1,253 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProFlowers most frequently mention beautiful arrangement and delivery person. ProFlowers ranks 6th among Flower Delivery sites.
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Number one I selected birthday gift. And it came as an anniversary gift. In the card, I even wrote happy birthday, but it still came as an anniversary card and an anniversary balloon. Then the flowers came, but much of it had brown around the base of the flowers, so some of them were already starting to wilt used to say my wife was kind of disappointed.
I loved how easy the online ordering process was. And what sold me specifically was the first photo on the search page was the actual photo of the flower bouquet, and not the "upgraded bouquet". Delivery was perfect & price point was amazing! Will definitely be using again in the future now!
We’re so grateful that you took the time to share your experience with us! Thank you!
On the day of delivery I received an email stating the local florist could not complete my order as requested. They then offered me something of equal or greater value. It was a beautiful arrangement, but not what I ordered. When delivery driver arrived in my driveway, it was an old model Honda accord with no front license plate displayed. The driver didn't immediately identify himself and who he represented. The vase had also spilled into the delivery box. So as the driver gave it to me the box disintegrated. It was a sloppy delivery service to put it mildly. But the flowers were great and achieved the goal. Just thought you should know the delivery driver did not represent pro-flowers in a manner that would leave a positive imprint in my opinion.
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
Surprised my friend with flowers for her birthday at our air bnb and was a hit! I easily was able to call the same day of the delivery to provide a unit number that I didn't have before placing the order. Highly recommend!
Thank you for sharing your experience with us! We truly value your feedback and look forward to making improvements based on your insights.
Ordering and checkout were easy! A friend had surgery, and my work schedule was too packed to be able to visit her home in-person. ProFlowers saves the day! Her arrangement was delivered within the window they estimated, and the photo she sent me of the flowers was beautiful! Although pricey, the service and quality was worth it to brighten someone's day and recovery.
Thank you for sharing your experience with us! We truly value your feedback and look forward to making improvements based on your insights.
Did not put note with flowers, so person receiving did not know who they were from. Flowers not as pictured on site, less flowers.
We see that you have spoken to a supervisor regarding your recent review and a refund of 50% off the arrangement has been process to your order. Please let us know if there is anything we can assist with further.
The flowers I ordered thru you was delivered, however the florist you used left the flowers outside in the rain very disappointed. I gave the phone number of the person so they could of called and said they have a delivery.
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
I send flowers to a relative far away so I never actually see them. She relayed to me that they were beautiful and arrived on the date I specified.
We’re so grateful that you took the time to share your experience with us! Thank you!
The flowers I paid for and the flowers my mother received for her birthday were not comparable and I feel like I got ripped off. I won't be shopping proflowers again.
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
My flowers was just set on the ground and that was it. The delivery person took a picture and walked away didn't hand them to no one or anything.
A supervisor has reached out and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
The recipient was quite pleased with her flowers. They looked just as advertised. The delivery person called me to inform me that no one answered the doorbell, and let me know where she placed the flowers so that I can communicate that with the recipient, which I very much appreciated.
Thanks so much for sharing your experience! We really appreciate you taking the time to let us know how it went.
I ordered flowers for my sister's surgery. She received the flowers & they were beautiful. I would recommend them to others. Easy to order for any occasion.
We see that you have spoken to a supervisor regarding your recent review—a refund of 30% off the arrangement. Please let us know if there is anything we can assist with further.
Just wanted to sent flowers to cheer someone up. As she thank me she mentioned how beautiful they were. Mission accomplished.
Thank you for your wonderful feedback! We're delighted to know your experience exceeded expectations, and we're here to help prompt attention or any inquiries on future needs to continue delivering fresh, beautiful additions seamlessly.
The box arrived via UPS and looked a bit beaten up on the exterior, so we were nervous for her to unbox the orchids. However, the heavy-duty bubble wrap/safety packaging totally kept the flowers and vase intact and perfect. The flowers are gorgeous and thriving. Fantastic 75th birthday gift for Mom!
We appreciate your review and appreciate you taking the time.
Delivered in very good shape despite being a day after a big snow storm.
But I'm not the recipient. I'm getting this information from the recipient of my gift. Ll assume you're referring to the bouquet delivered in Maryland.
Thanks for taking the time to share your experience with us! We really appreciate it.
Ordering was easy. Delivery was on time. Arrangement was gorgeous! I always use ProFlowers when ordering flowers for any occasion.
Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!
I was not properly updated about delivery delays - I understand because of the weather there were delays but no one informed me and when I tried to find out when it would be delivered no one could answer the question - it did arrive 3 days late but the only way I knew is because the person texted to thank me.
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
I sent these to my Wife at work for her Birthday and she was thrilled. When she brought them home, I was happy to see they were exactly as pictured.
Thanks so much for sharing your experience! We really appreciate you taking the time to let us know how it went.
The flowers were delivered on time, but the product wasn't what I expected. I picked the flowers on the webpage based on two things: purple roses and a succulent. Unfortunaley, when the flowers arrived, there were neither in the arrangement.
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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