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From You FlowersReviews 147,189

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Australia
1 review
0 helpful votes
Follow Marsha R.
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After looking at their website, (which stated shipping Aust wide) I place an order for Native Flowers Bouquet in Mason Jar (to be delivered the next day). The order & payment was processed and at no point during this process was there any indication there would be a problem with the delivery. After 3 days my flowers had not arrived so I followed up with an online chat only to be informed that due to the distance from the warehouse to my delivery address it would take 3-4 days to be delivered which was not feesable for fresh flowers & I was offered a store credit. I then tried to email the company, with the email bouncing back saying invalid email address and after holding on the phone for almost 20 minutes I was told someone would ring me back to arrange a refund. Now, 4 days later, I still have not heard from anybody. This order was $87.95 and at no point was I contacted by the company to advise my order was not possible.
I am still waiting to hear from anyone from From You Flowers & still have not received my refund.

Date of experience: March 2, 2026
1 review
0 helpful votes
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I would not order from this company again---they need to drop the local florist that delivered the wrong item... 50% less flowers that were ordered and the wrong color---the local florist obviously just threw whatever was available together not complying with what was on the web site. First picture is what was ordered from the web site and the second picture is what was delivered.

Upon further investigation the local florist that From You Flowers subcontracted the order to is called Immortal Flower and Gift in Delaware *******330. This info was NOT given to me by From You Flowers---they would not disclose the local florists info. I did call the local florist to inform them of the situation and that I had reached out to From You Flowers and also that if it were my decision I would find another local florist to work with. All I got from Immortal Flowers and Gifts from the owner was 'sorry' numerous times. BTW got a call from my friend the day after the delivery and the white daisies were dropping petals-- From You Flowers did eventually give me a full refund... I wonder how many times this has happened to others that don't follow thru with what is ordered compared to what is actually delivered?

Date of experience: March 2, 2026
Ralyn B. — From You Flowers Rep
1 week ago

We have been informed that you have already spoken with a supervisor regarding your recent review. A full refund has been processed accordingly. Please let us know if there is anything further we may assist you with.

Ohio
1 review
0 helpful votes
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Great service
February 18, 2026

I was pleased with the website and the prompt delivery

Date of experience: February 18, 2026
Rachel T. — From You Flowers Rep
3 weeks ago

Thanks so much for sharing your experience with our service! We really appreciate your thoughts.

Texas
1 review
0 helpful votes
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Service
February 16, 2026

Ordered a floral birthday gift for my daughter. Who is always working. She needs to smile more. Thus the sunshine cup floral arrangement. 6

Date of experience: February 16, 2026
Rachel T. — From You Flowers Rep
3 weeks ago

Thank you for sharing your experience with us. We truly value your feedback and appreciate the time you took to express it.

Texas
1 review
0 helpful votes
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I had the worst experience with fromyourflowers.com. I made an order in 4th february for flowers and cake for my husband birthday on 5th. I have paid all the needed expenses to get in on time. Then on 5th morning i recieved the flowers that looks soo old and not fresh at all and doenst look like the delux boquet that i chose, with a birthday baloon than is half blown. It was sooo embarrassing infront of my husband. Then the cake didnt even reach on 5th! Which is the birthday day It reached on 6th although they charged me extraa 14.99 for second day delivery. I was soo disappointed and i will never buy from this website again.

Date of experience: February 5, 2026
Ralyn B. — From You Flowers Rep
4 weeks ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement on both orders. Please let us know if there is anything further we can assist with.

North Carolina
1 review
0 helpful votes
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Flowers arrived after business closed
February 14, 2026

I had some flowers delivered to girlfriend's place of employment, which closes at 6pm EST, as a surprise. When I asked her how was her surprise she said she did not receive anything and she left her office a little after 6pm EST. The email I received stated they were delivered at 629 pm EST, when I asked why it was delivered last the company stated it was delivered at 5:15 pm yet neither she nor her coworkers received the delivery. The next day her co worker called and said they were sitting outside, the temp was well below freezing, when she arrived that morning. I am highly disappointed

Date of experience: February 6, 2026
Jeanel J. — From You Flowers Rep
4 weeks ago

A supervisor has reached out to you via both voicemail and email regarding your recent review. We sincerely apologize for any inconvenience you may have experienced and appreciate your patience as we worked to address your concerns. Please let us know if there is anything further we can assist you with. We would also be happy to arrange a redelivery at your convenience.

California
1 review
0 helpful votes
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Replacement Flowers Perfect!
February 13, 2026

First delivery had the wrong color flowers but once they were notified, a new boquet was sent the following day and they were perfect! I appreciated the no hassle immediate replacement and will certainly do business with them again.

Date of experience: February 13, 2026
Ralyn B. — From You Flowers Rep
4 weeks ago

Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!

New York
1 review
0 helpful votes
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Beautiful Flowers
February 13, 2026

The flowers were sent as a surprise gift. The recipient was quite pleased. The flowers arrived right on time.

Date of experience: February 13, 2026
Ralyn B. — From You Flowers Rep
4 weeks ago

Thanks for taking the time to share your experience with us! We really appreciate it.

New York
1 review
0 helpful votes
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Delivery issues
February 13, 2026

The flower order was not the issue. We received confirmation that it was delivered as requested but not to the right address. It was received about 30 hours later after being outside in sub zero temps. Upon defrosting the flowers has a wilting appearance. Not very appealing

Date of experience: February 13, 2026
Jeanel J. — From You Flowers Rep
2 weeks ago

A supervisor has reached out to you via voicemail and email. Please let us know if there is anything further we can assist with.

South Carolina
1 review
0 helpful votes
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Very pleased with my order!
February 13, 2026

I ordered chocolate covered Oreos for my son. They arrived in perfect condition and were thoroughly enjoyed in place of a Birthday cake. Ordering was quick and easy and they arrived on the date that I chose for delivery. I would definitely use From You Flowers again.

Date of experience: February 4, 2026
Ralyn B. — From You Flowers Rep
4 weeks ago

Thank you for sharing your experience with us. We truly value your feedback and appreciate the time you took to express it.

Louisiana
1 review
0 helpful votes
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Flowers
February 13, 2026

Flowers were beautiful, delivery process was great

Date of experience: February 13, 2026
Ralyn B. — From You Flowers Rep
4 weeks ago

Thank you for sharing your experience with us. We truly value your feedback and appreciate the time you took to express it.

North Carolina
1 review
0 helpful votes
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Absolutely stunning
February 13, 2026

The bouquet that delivered was absolutely beautiful. The order process was easy. And it delivered on time and with care.

Date of experience: February 13, 2026
Ralyn B. — From You Flowers Rep
4 weeks ago

Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!

DO
1 review
0 helpful votes
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Great experience buying
February 13, 2026

Found it online and love the variety of flowers and arrangements.
Ordered one I knew was perfect and the person received exactly what I order and succeeded my expectations

Date of experience: February 4, 2026
Ralyn B. — From You Flowers Rep
4 weeks ago

Thank you for your wonderful feedback! We're delighted to know your experience exceeded expectations, and we're here to help prompt attention or any inquiries on future needs to continue delivering fresh, beautiful additions seamlessly.

Missouri
1 review
0 helpful votes
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Disappointed at All Levels
February 13, 2026

Product picture was of a nice sunflower arrangement, with 10 flowers. I received 9 sunflowers, with zero filler, and my wife had to trim stems and cut the mesh off the flowers themselves. I couldn't believe it. I thought it was a joke. What a waste of money. Honestly, would give zero stars if I could, but 1-star will have to suffice. Will never purchase from this company again.

FYI: Customer Service offered me a 20% refund but wouldn't let me give a bad review for their company. And I still wasted 80% of my money. The CS is outserviced so you're speaking to someone non-local, non-involved, and who doesn't care.

Absolutely a garbage company model on all accounts.

Date of experience: February 13, 2026
Ralyn B. — From You Flowers Rep
4 weeks ago

A supervisor has reached out via voicemail and email regarding your review. At this time, we have issued a full refund. Please let us know if there's anything else we can assist you with.

Louisiana
1 review
0 helpful votes
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Nice but…
February 12, 2026

Shipping is on time but I paid for a deluxe flower bouquet but unfortunately it didn't look like it. Looking at the picture of what it's supposed to look like versus what I got is completely different

Date of experience: February 8, 2026
Rachel T. — From You Flowers Rep
4 weeks ago

Thanks so much for sharing your experience with our service! We really appreciate your thoughts.

North Carolina
1 review
0 helpful votes
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Beautiful Flowers
February 11, 2026

Sent Flowers as a gift to my dear friend and she loved them

Date of experience: February 11, 2026
Ralyn B. — From You Flowers Rep
4 weeks ago

Thank you for your review. We appreciate you taking the time to share your feedback.

TT
1 review
0 helpful votes
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Great, except one thing!
February 11, 2026

Everything was perfect except for the fact that the note did not arrive on a card, but instead typed on the order sheet

Date of experience: February 6, 2026
Rachel T. — From You Flowers Rep
4 weeks ago

Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!

California
1 review
0 helpful votes
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Easy to order. Did not arrive in time. The balloon bouquet had 2 balloons compared to the picture. Flowers seemed wilted

Date of experience: February 10, 2026
Jeanel J. — From You Flowers Rep
4 weeks ago

A supervisor has reached out to you via voicemail and email regarding your recent review. At this time, we have issued a 50% refund for each order as part of our resolution. We sincerely apologize for any inconvenience you may have experienced and appreciate your patience as we worked to address your concerns. Please let us know if there is anything further we can assist you with.

Florida
1 review
0 helpful votes
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My experience was good until days later I received a mysterious charge which turned out that this site signed me up for a shipping subscription trial with out my knowledge or consent. I had to call free shipping.com to cancel and refute the charge
*UPDATE* I was immediately contacted and given a partial refund due to my issue. They seem to really care about customer service. Maybe just beware of fine print on shipping details.

Date of experience: February 10, 2026
Ralyn B. — From You Flowers Rep
4 weeks ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 30% off the arrangement. Please let us know if there is anything further we can assist with.

Kentucky
1 review
0 helpful votes
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No standard arrangement
February 11, 2026

Standard size arrangements not available in the delivery area. Had to order the more expensive premium or deluxe arrangement Is there a minimum purchase price for delivery?

Date of experience: February 7, 2026
Ralyn B. — From You Flowers Rep
4 weeks ago

A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 30% off the arrangement. Please let us know if there is anything further we can assist with.