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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.


prestigia.com
Founded in 2006
London, CT
How would you rate Prestigia?
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Prestigia Reviews Summary

The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.

This summary is generated by AI, based on text from customer reviews

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18,192 reviews

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2 reviews
0 helpful votes
Follow Suman V.
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It was an easy experience!
March 10, 2026
Updated review

It was an easy experience! I was surprised how easy it was to complete the purchase! Thank you!

Date of experience: February 25, 2026

It was easy enough but I wish the deals were better!
March 8, 2026
Previous review

It was easy enough but I wish the deals were better!

Date of experience: February 25, 2026
Ireland
1 review
0 helpful votes
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Completed my booking on Trivago
March 8, 2026
Updated review

Completed my booking on Trivago. Very easy to complete. I made my decision from looking at the reviews on their website and it all appeared very positive. Looking forward to our visit.

Date of experience: February 26, 2026

Quick and easy to complete
March 7, 2026
Previous review

Quick and easy to complete. Happy so far

Date of experience: February 25, 2026
Australia
1 review
0 helpful votes
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A very easy process
March 5, 2026
Updated review

A very easy process. Good choice and good value. My first time using them and will have no hesitation using them again.

Date of experience: February 22, 2026

PROFESSIONAL AND EASY TO FOLLOW
March 2, 2026
Previous review

PROFESSIONAL AND EASY TO FOLLOW

Date of experience: February 19, 2026
Canada
1 review
0 helpful votes
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Was easy booking but I am getting suspicious because I was asked multiple times to subscribe to the newsletter and as soon as I fill in the form I receive the same request for subscription again and again.

And since I received the confirmation from Prestigia, I am wondering why I am receiving this message today.

Date of experience: February 23, 2026

So far so good
March 5, 2026
Previous review

So far so good

Date of experience: February 22, 2026
Canada
1 review
0 helpful votes
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I was very satisfied the Hilton sight did not show...
March 5, 2026
Updated review

I was very satisfied the Hilton sight did not show what kind of room am I booking.
There were several but did not give me an option to view them. I wanted room that has one king side. Does the price go up if there are two beds?

Date of experience: February 23, 2026

Well organised
March 4, 2026
Previous review

Well organised

Date of experience: February 22, 2026
AE
1 review
0 helpful votes
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This was my first time using your website, however...
February 28, 2026
Updated review

This was my first time using your website, however I found it very good, easy to book hotels, and cheaper than other sites.

Date of experience: February 18, 2026

Very good and easy to use
February 24, 2026
Previous review

Very good and easy to use

Date of experience: February 14, 2026
Australia
1 review
0 helpful votes
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It seemed trivago transferred my enquiry to Prestigia,...
February 27, 2026
Updated review

It seemed trivago transferred my enquiry to Prestigia, that's fine, however i have not received my booking confirmation from the actual hotel that i booked, it would be reassuring to know that the Hotel itself acknowledges my booking and i would like to receive confirmation from them, NOT prestigia only.

Date of experience: February 17, 2026

BOOKING WAS OK, BUT A LITTLE MORE TIME DURING BOOKING...
February 22, 2026
Previous review

BOOKING WAS OK, BUT A LITTLE MORE TIME DURING BOOKING IS A GOOD IDEA

Date of experience: February 12, 2026
Luxembourg
1 review
0 helpful votes
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The reservation was clear and simple
February 26, 2026
Updated review

The reservation was clear and simple. The hotel was described in detail. Wait and see if, after we were in the hotel, everything developed as we promised.

Date of experience: February 16, 2026

Very simply to book
February 25, 2026
Previous review

Very simply to book

Date of experience: February 15, 2026
Australia
1 review
0 helpful votes
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The price was better, app easy to use and follow up...
February 26, 2026
Updated review

The price was better, app easy to use and follow up for customer service second to none. Very happy.

Date of experience: February 16, 2026

Quick, easy and cheaper than others
February 25, 2026
Previous review

Quick, easy and cheaper than others.
Thank You Prestigia.com

Date of experience: February 14, 2026
Canada
1 review
0 helpful votes
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I used and trust Trivago to offer hotel choices and...
February 24, 2026
Updated review

I used and trust Trivago to offer hotel choices and although I hadn't heard of your company, I successfully booked my hotel and received a confirmation right away. Thanks,

Date of experience: February 14, 2026

Fair and easy!
February 23, 2026
Previous review

Fair and easy!

Date of experience: February 13, 2026
Australia
1 review
0 helpful votes
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Booking was relatively straight forward
February 24, 2026
Updated review

Booking was relatively straight forward. I received my confirmation quickly. I have paid on booking. My son will be your customer and he arrives Monday evening. I would like a receipt for the payment please. I have agreed to be responsible for any extras my son may require. Many thanks for your follow-up

Date of experience: February 14, 2026

Straight forward quite happy
February 24, 2026
Previous review

Straight forward quite happy

Date of experience: February 13, 2026
NL
1 review
0 helpful votes
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It would be very nice if we also received a confirmation...
February 23, 2026
Updated review

It would be very nice if we also received a confirmation message that the booking has actually been received by the hotel in question.

Date of experience: February 13, 2026

Is was easy to book an extra room
February 22, 2026
Previous review

Is was easy to book an extra room.

Date of experience: February 12, 2026
Argentina
1 review
0 helpful votes
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Hasta todo ok, es una lástima que quise reducir mi...
February 22, 2026
Updated review

Hasta todo ok, es una lástima que quise reducir mi reserva de forma inmediata en 1 día y no fue posible

Date of experience: February 12, 2026

Todo perfecto y muy rapido, recomendable
February 12, 2026
Previous review

Todo perfecto y muy rapido, recomendable

Date of experience: February 2, 2026
Spain
1 review
0 helpful votes
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La esperiencia aun esta por ver puesto que aun no e...
February 22, 2026
Updated review

La esperiencia aun esta por ver puesto que aun no e ido hasta el mes de junio no voy pero todo hace preveer que sera muy satisfactoria aunque tengo que decir que deverian de adverti que el nombre del hotel ya no es embaixador sino ibis styl pues se que do la cadena acor con el y ahora solo figura como styl de ibis ami no me inporta pues conozco el grupo ibis y acor y funciona muy bien por lo demas gracias y espero estar agusto en dicho hotel gracias-

Date of experience: February 12, 2026

MUY BUENA DE MOMENTO NADA MAS QUE AÑADIR
February 21, 2026
Previous review

MUY BUENA DE MOMENTO NADA MAS QUE AÑADIR

Date of experience: February 11, 2026
Costa Rica
1 review
0 helpful votes
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Todo muy bien, a la espera de hospedarnos el día acordado
February 21, 2026
Updated review

Todo muy bien, a la espera de hospedarnos el día acordado

Date of experience: February 11, 2026

Todo se ve muy bien
February 20, 2026
Previous review

Todo se ve muy bien. Gracias.

Date of experience: February 10, 2026
New York
1 review
0 helpful votes
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The hotel has no record of this booking!
February 20, 2026
Updated review

The hotel has no record of this booking! So according to them I do not have a reservation! I tried calling Prestigia and received an AI rep who could not answer my questions and could not refer me to a real person. I need a CONFIRMATION that the room I reserved is being held.

Date of experience: February 10, 2026

As long as the cancellation is easy, I am very happy
February 19, 2026
Previous review

As long as the cancellation is easy, I am very happy

Date of experience: February 9, 2026
Sweden
1 review
0 helpful votes
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My overall experience with Prestigia was excellent
February 20, 2026
Updated review

My overall experience with Prestigia was excellent. The booking process was smooth and intuitive, with clear information and competitive prices. I especially appreciated the exclusive offers and the feeling of getting real value for money.

Date of experience: February 10, 2026

Fantastiskt
February 19, 2026
Previous review

Fantastiskt

Date of experience: February 9, 2026
Italy
1 review
0 helpful votes
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Accesso semplice, ottenuto un'ottima offerta
February 18, 2026
Updated review

Accesso semplice, ottenuto un'ottima offerta

Date of experience: February 8, 2026

Molto semplice
February 18, 2026
Previous review

Molto semplice

Date of experience: February 7, 2026
Indiana
1 review
0 helpful votes
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The price listed is less than charged amount
February 16, 2026
Updated review

The price listed is less than charged amount. I saw on the screen a listing of added charges, but these did not appear on the Booking statement. One concern I have is that these charges might not be paid to the hotel, and since they are not itemized, the hotel might expect that the hotel charges are the charges billed by and paid to Prestigia, and those additional charges will be expected at check-in.

Date of experience: February 5, 2026

So far, so good
February 16, 2026
Previous review

So far, so good.

Date of experience: February 5, 2026
Pennsylvania
1 review
0 helpful votes
Follow Kirsten L.
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I think that the confirmation is all that I need
February 16, 2026
Updated review

I think that the confirmation is all that I need.

I have not used this service before so I am a bit nervous.

Date of experience: February 6, 2026

I am not sure that the room is actually available
February 15, 2026
Previous review

I am not sure that the room is actually available.

Date of experience: February 5, 2026