Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Have an OLD motorhome with chipping, fading, and peeling paint. Also have a husband who can do anything. Initially got an estimate of $5k to repair the areas of concern. Ordered about $250 worth of paints from Paint Scratch, hubs got down to business, and our RV never looked better. The colors matched perfectly and we are 4k richer. Currently ordering more paint for an old Benz. Gonna fix 'er up and repair a 4"×4" area on the rear hatch. Then the grandson gets her to drive to college.
Thankful to find the colors for my old RV. Hopeful they match.
This was last fall. First can sprayed fine. Second can sprayed at first, but then seemed to lose pressure, and just dribbled. I was on my third coat. Was only given one can as replacement. But required at least three cans to fix.
Thank you for your review. We’re pleased PaintScratch worked well for you and always looking to make our service truly 5-star worthy.
Has been good so far from prior orders though it took a while to receive a standard base coat color.
Product delivered promptly and sprays can were larger than I anticipated…now knowing I had more than enough paint for the project. Instructions were thorough and easily to follow. More time consuming than originally thought but followed steps to the letter. Slightly disappointed with end results as painted area duller and not as sparkly as original. Doubtful that once waxed/detailed it'll be much better. Hopefully I'm wrong.
Thank you for the positive review. It’s great to know PaintScratch worked well for you. If there’s anything we can improve to make it perfect, we’re all ears.
I have had great success with paint scratch products
Awesome to hear your experience was good. We’re a small crew and words like this keep us motivated to do better.
Exact Match for the replacement paint I ordered. Thanks for all the help
The product was easy to use, but didn't proved sufficient coverage for the affected area on my car. This was my fault though because I ordered the wrong product to suit my needs. I'll order another product that will be more suitable.
Huge thanks for the kind review. It makes all the work behind the scenes feel worth it.
I repainted the hood of my truck. Proudly I say "myself'- a housewife./ I spot painted the self patched dents my husband put in the sides of my trusty steed. I also repainted the tailgate. Today I bought a new tailgate shell-No dents. So I am preparing it for the new wrap by primer, paint, clearcoat. Let set 2-3 months. Apply new wrap and I'm ready!
Thanks for the love and support. It means a lot to us here at PaintScratch.
Web site is sometimes difficult to use, for me! Difficult to get responses to email questions. Last order the two spray cans were cross labeled. Also you say to post pictures of your work but I can't find any pictures on your web site of others projects and no directions on how or where to post pictures of my project!
Thanks a ton for the review. Every positive note helps other drivers find us.
Difficulty in adding to my order to reach the "Free Shipping" threshold
Twice now I have purchased touch up aerosol cans and 2k clear for my 1972 BMW. The color match was very good, not exact but close enough. The finished panels, with the 2k clear came out really good, probably the best panels on the car!
Awesome to hear your experience was good. We’re a small crew and words like this keep us motivated to do better.
Easy process and when the paint arrived it was very close to the original color. I did like how to apply the paint properly especially for small touchups.
Awesome to hear your experience was good. We’re a small crew and words like this keep us motivated to do better.
My car has been buried under 3 feet of snow. And when it wasn't, the temperature was -30° with the wind. I tried to go outside to look at the scratch, but my eyes froze. I'll use it as soon as it becomes humanly possible to go out again. 🥶
Really appreciate you taking a moment to share this. It helps keep our small team going strong.
The order was handled in a timely manner and the paint kit received promptly. This is my second time to order from PaintScratch and I'm very satisfied with the quality of the paint and the overall experience.
Great to read your review today. We care about making touch ups easy and your feedback tells us we’re on track.
Perfect color match. Very happy. Price was OK. Shipping was OK. The color match was the most important thing. PaintScratch came through.
Thank you so much for sharing your experience with PaintScratch! We love hearing from people who care about keeping their vehicles looking their best. Your support helps us keep improving our color-matching system and service for every driver who needs a touch-up. We’re thrilled you’re part of the PaintScratch community.
For finding my car dropdown menu, 2024 Nissan Z is not listed. Yet you sell 2025 Nissan Z color code KCE Stealth Gray. You need to add model Z to list. I'm a repeat customer and your product is excellent. That's why I'm buying from you again.
77 MG midget original paint. Very close- clearcoat made it almost perfect. 77 MGB older repaint - rite on. Neither car was originally clear coated, but light clear coat and a little buffing blends it rite in.
Really appreciate you taking a moment to share this. It helps keep our small team going strong.
1977 MGB factory color, but not faded to bad ( repainted 10 or so years ago).
Spray can and pet perfect match! Can has fine spray with turn able nozzle. Goes on well, dries to good gloss. Search by year make and color name really helps.
Great instructional videos, very good product... Thank you for allowing me to keep my old vehicles looking presentable and keeping rust away!
We’re thrilled to see your review! Knowing our work is helping drivers keep their cars looking sharp pushes us to keep raising the bar. Thanks for being part of the PaintScratch story.
The products are excellent. The videos were perfect for my first time doing minor touchups to my old truck. I painted the top of the bed rails to preserve them and make them look good and it worked great.
Orderd spray can of touch up paint for 1970 c10, could not ask for better color match. 504 Med. Green. No listing for 1970 model. But was listed under 1969 model.
We’re thrilled you’re happy with your order. Thanks for letting others know about PaintScratch.
I purchased 3 aerosol cans of touch-up paint in Porsche Guards Red (84A), to repaint my front bumper. The color match to the rest of my car was good, but not perfect.
Thank you for taking the time to share detailed feedback. We’re sorry parts of your experience fell short and we’d like a chance to fix it quickly for you.
I'd feel much more comfortable ordering from Paint Scratch if there was a money back guarantee on color matching. Touch Up Direct (TUD) has such a guarantee. I ordered paint from TUD, (the same color as I'm ordering today from Paint Scratch), and it wasn't a perfect match. They offered to make a second mix after I provided details and photos of the mismatch (to my original 27 year old original paint). The second attempt wasn't a good match either. After hearing this they gave me a full refund. While the match was imperfect and I now need to repaint over the bumper I painted, I really appreciate that Touch Up Direct offered a full satisfaction guarantee.
Hopefully the paint I receive from Paint Scratch will be a perfect match and I don't ned to contact you again, but it would be reassuring if you did offer a guarantee similar to TUD.
I have successfully used this paint on my Lexus RX 300 years ago and it still looks great. I just bought a second round since I now have another Lexus that could use a touchup. Thanks for a great product!
Thanks a ton for the review. Every positive note helps other drivers find us.
Exact color match, easy to apply, excellent paint!
Used a paint kit to paint left rear quarter panel following the corner being creased in. I was able to pound the damage out close to original and Bondo and sand the surface before using the paint kit to achieve a result that no one notices as different from the previous full aftermarket paint job.
We’re thrilled you’re happy with your order. Thanks for letting others know about PaintScratch.
The products are top quality. I particularly like the option of getting single stage paint for my classic. The color matching is spot on.
We’re thrilled you’re happy with your order. Thanks for letting others know about PaintScratch.
I've used PaintScratch to touch up my 1958 Edsel. Obviously the paint is hard to find and I love being able to get a decent match.
Really appreciate you taking a moment to share this. It helps keep our small team going strong.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.


Thanks again for supporting us. Your feedback helps us improve and reach more car owners.