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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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7,779 reviews

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California
1 review
0 helpful votes
Follow Rebecca D.
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Fast shipping. Excellent color matching. Very happy!
March 27, 2026
Updated review

Have an OLD motorhome with chipping, fading, and peeling paint. Also have a husband who can do anything. Initially got an estimate of $5k to repair the areas of concern. Ordered about $250 worth of paints from Paint Scratch, hubs got down to business, and our RV never looked better. The colors matched perfectly and we are 4k richer. Currently ordering more paint for an old Benz. Gonna fix 'er up and repair a 4"×4" area on the rear hatch. Then the grandson gets her to drive to college.

Date of experience: March 17, 2026
Nick H. PaintScratch Rep
2 weeks ago

Thanks again for supporting us. Your feedback helps us improve and reach more car owners.


Thankful to find the colors for my old RV
March 3, 2026
Previous review

Thankful to find the colors for my old RV. Hopeful they match.

Date of experience: February 20, 2026
Arizona
1 review
0 helpful votes
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This was last fall. First can sprayed fine. Second can sprayed at first, but then seemed to lose pressure, and just dribbled. I was on my third coat. Was only given one can as replacement. But required at least three cans to fix.

Date of experience: November 13, 2025
Nick H. PaintScratch Rep
2 weeks ago

Thank you for your review. We’re pleased PaintScratch worked well for you and always looking to make our service truly 5-star worthy.


Please wait until after delivery for asking for rating
October 13, 2025
Previous review

Has been good so far from prior orders though it took a while to receive a standard base coat color.

Date of experience: October 3, 2025
Florida
1 review
0 helpful votes
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Product delivered promptly and sprays can were larger than I anticipated…now knowing I had more than enough paint for the project. Instructions were thorough and easily to follow. More time consuming than originally thought but followed steps to the letter. Slightly disappointed with end results as painted area duller and not as sparkly as original. Doubtful that once waxed/detailed it'll be much better. Hopefully I'm wrong.

Date of experience: March 5, 2026
Nick H. PaintScratch Rep
3 weeks ago

Thank you for the positive review. It’s great to know PaintScratch worked well for you. If there’s anything we can improve to make it perfect, we’re all ears.

New Jersey
1 review
0 helpful votes
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Great products and great selection
March 15, 2026
Updated review

I have had great success with paint scratch products

Date of experience: March 4, 2026
Nick H. PaintScratch Rep
3 weeks ago

Awesome to hear your experience was good. We’re a small crew and words like this keep us motivated to do better.


Great product
April 14, 2025
Previous review

Exact Match for the replacement paint I ordered. Thanks for all the help

Date of experience: April 4, 2025
1 review
0 helpful votes
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Receive the order as expected
March 13, 2026

The product was easy to use, but didn't proved sufficient coverage for the affected area on my car. This was my fault though because I ordered the wrong product to suit my needs. I'll order another product that will be more suitable.

Date of experience: March 3, 2026
Nick H. PaintScratch Rep
4 weeks ago

Huge thanks for the kind review. It makes all the work behind the scenes feel worth it.

2 reviews
0 helpful votes
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The place for auto DIY
March 13, 2026

I repainted the hood of my truck. Proudly I say "myself'- a housewife./ I spot painted the self patched dents my husband put in the sides of my trusty steed. I also repainted the tailgate. Today I bought a new tailgate shell-No dents. So I am preparing it for the new wrap by primer, paint, clearcoat. Let set 2-3 months. Apply new wrap and I'm ready!

Date of experience: March 3, 2026
Nick H. PaintScratch Rep
4 weeks ago

Thanks for the love and support. It means a lot to us here at PaintScratch.

1 review
0 helpful votes
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Great Products!
March 13, 2026
Updated review

Web site is sometimes difficult to use, for me! Difficult to get responses to email questions. Last order the two spray cans were cross labeled. Also you say to post pictures of your work but I can't find any pictures on your web site of others projects and no directions on how or where to post pictures of my project!

Date of experience: March 2, 2026
Nick H. PaintScratch Rep
4 weeks ago

Thanks a ton for the review. Every positive note helps other drivers find us.


Website gives me fits!
March 5, 2026
Previous review

Difficulty in adding to my order to reach the "Free Shipping" threshold

Date of experience: February 23, 2026
California
1 review
0 helpful votes
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Excellent products
March 10, 2026

Twice now I have purchased touch up aerosol cans and 2k clear for my 1972 BMW. The color match was very good, not exact but close enough. The finished panels, with the 2k clear came out really good, probably the best panels on the car!

Date of experience: February 27, 2026
Nick H. PaintScratch Rep
4 weeks ago

Awesome to hear your experience was good. We’re a small crew and words like this keep us motivated to do better.

Indiana
1 review
0 helpful votes
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1971 Oldsmobile 442
March 8, 2026

Easy process and when the paint arrived it was very close to the original color. I did like how to apply the paint properly especially for small touchups.

Date of experience: February 26, 2026
Nick H. PaintScratch Rep
4 weeks ago

Awesome to hear your experience was good. We’re a small crew and words like this keep us motivated to do better.

New York
1 review
0 helpful votes
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My car has been buried under 3 feet of snow. And when it wasn't, the temperature was -30° with the wind. I tried to go outside to look at the scratch, but my eyes froze. I'll use it as soon as it becomes humanly possible to go out again. 🥶

Date of experience: February 25, 2026
Nick H. PaintScratch Rep
1 month ago

Really appreciate you taking a moment to share this. It helps keep our small team going strong.

Texas
1 review
0 helpful votes
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Excellent Service and Produce
March 6, 2026

The order was handled in a timely manner and the paint kit received promptly. This is my second time to order from PaintScratch and I'm very satisfied with the quality of the paint and the overall experience.

Date of experience: February 24, 2026
Nick H. PaintScratch Rep
1 month ago

Great to read your review today. We care about making touch ups easy and your feedback tells us we’re on track.

Georgia
1 review
0 helpful votes
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Perfect color match!
March 4, 2026
Updated review

Perfect color match. Very happy. Price was OK. Shipping was OK. The color match was the most important thing. PaintScratch came through.

Date of experience: July 22, 2025
Nick H. PaintScratch Rep
1 month ago

Thank you so much for sharing your experience with PaintScratch! We love hearing from people who care about keeping their vehicles looking their best. Your support helps us keep improving our color-matching system and service for every driver who needs a touch-up. We’re thrilled you’re part of the PaintScratch community.


For finding my car dropdown menu, 2024 Nissan Z is...
September 5, 2025
Previous review

For finding my car dropdown menu, 2024 Nissan Z is not listed. Yet you sell 2025 Nissan Z color code KCE Stealth Gray. You need to add model Z to list. I'm a repeat customer and your product is excellent. That's why I'm buying from you again.

Date of experience: August 26, 2025
Louisiana
1 review
0 helpful votes
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Perfect match reasonable price
March 2, 2026
Updated review

77 MG midget original paint. Very close- clearcoat made it almost perfect. 77 MGB older repaint - rite on. Neither car was originally clear coated, but light clear coat and a little buffing blends it rite in.

Date of experience: February 20, 2026
Nick H. PaintScratch Rep
1 month ago

Really appreciate you taking a moment to share this. It helps keep our small team going strong.


Perfect match of outdated colors
February 26, 2026
Previous review

1977 MGB factory color, but not faded to bad ( repainted 10 or so years ago).
Spray can and pet perfect match! Can has fine spray with turn able nozzle. Goes on well, dries to good gloss. Search by year make and color name really helps.

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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Great instructional videos
February 28, 2026
Updated review

Great instructional videos, very good product... Thank you for allowing me to keep my old vehicles looking presentable and keeping rust away!

Date of experience: February 18, 2026
Nick H. PaintScratch Rep
1 month ago

We’re thrilled to see your review! Knowing our work is helping drivers keep their cars looking sharp pushes us to keep raising the bar. Thanks for being part of the PaintScratch story.


Very Satisfied
November 24, 2025
Previous review

The products are excellent. The videos were perfect for my first time doing minor touchups to my old truck. I painted the top of the bed rails to preserve them and make them look good and it worked great.

Date of experience: November 1, 2024
Alabama
1 review
0 helpful votes
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1970 c10 touchup
February 28, 2026

Orderd spray can of touch up paint for 1970 c10, could not ask for better color match. 504 Med. Green. No listing for 1970 model. But was listed under 1969 model.

Date of experience: June 24, 2020
Nick H. PaintScratch Rep
1 month ago

We’re thrilled you’re happy with your order. Thanks for letting others know about PaintScratch.

Virginia
1 review
0 helpful votes
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Close but not a perfect match
February 27, 2026
Updated review

I purchased 3 aerosol cans of touch-up paint in Porsche Guards Red (84A), to repaint my front bumper. The color match to the rest of my car was good, but not perfect.

Date of experience: February 17, 2026
Nick H. PaintScratch Rep
1 month ago

Thank you for taking the time to share detailed feedback. We’re sorry parts of your experience fell short and we’d like a chance to fix it quickly for you.


I'd feel much more comfortable ordering from Paint...
February 6, 2026
Previous review

I'd feel much more comfortable ordering from Paint Scratch if there was a money back guarantee on color matching. Touch Up Direct (TUD) has such a guarantee. I ordered paint from TUD, (the same color as I'm ordering today from Paint Scratch), and it wasn't a perfect match. They offered to make a second mix after I provided details and photos of the mismatch (to my original 27 year old original paint). The second attempt wasn't a good match either. After hearing this they gave me a full refund. While the match was imperfect and I now need to repaint over the bumper I painted, I really appreciate that Touch Up Direct offered a full satisfaction guarantee.
Hopefully the paint I receive from Paint Scratch will be a perfect match and I don't ned to contact you again, but it would be reassuring if you did offer a guarantee similar to TUD.

Date of experience: January 27, 2026
California
1 review
0 helpful votes
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Great Paint
February 24, 2026
Updated review

I have successfully used this paint on my Lexus RX 300 years ago and it still looks great. I just bought a second round since I now have another Lexus that could use a touchup. Thanks for a great product!

Date of experience: February 13, 2026
Nick H. PaintScratch Rep
1 month ago

Thanks a ton for the review. Every positive note helps other drivers find us.


Lexus RX 300 Bumpers
February 3, 2026
Previous review

Exact color match, easy to apply, excellent paint!

Date of experience: January 23, 2021
Washington
1 review
0 helpful votes
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Good for amateurs
February 22, 2026

Used a paint kit to paint left rear quarter panel following the corner being creased in. I was able to pound the damage out close to original and Bondo and sand the surface before using the paint kit to achieve a result that no one notices as different from the previous full aftermarket paint job.

Date of experience: September 22, 2022
Nick H. PaintScratch Rep
1 month ago

We’re thrilled you’re happy with your order. Thanks for letting others know about PaintScratch.

New York
1 review
0 helpful votes
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Great products!
February 20, 2026

The products are top quality. I particularly like the option of getting single stage paint for my classic. The color matching is spot on.

Date of experience: February 10, 2026
Nick H. PaintScratch Rep
2 months ago

We’re thrilled you’re happy with your order. Thanks for letting others know about PaintScratch.

California
1 review
0 helpful votes
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Rare Paint Colors, Good Match
February 19, 2026

I've used PaintScratch to touch up my 1958 Edsel. Obviously the paint is hard to find and I love being able to get a decent match.

Date of experience: October 15, 2025
Nick H. PaintScratch Rep
2 months ago

Really appreciate you taking a moment to share this. It helps keep our small team going strong.