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As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.7 stars from 959 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
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I ordered online, and realized a mistake. OLM immediately corrected it over the phone. I received the amended order within a few days. I bought cap nuts and washers elsewhere and that company notified me that they had printed my shipping label AFTER I received the OLM order.
I requested a custom cut of a perferated sheet. Online Metals accepted the order, cut the metal, and sent it within a week. (I did not request a priority service). I can count of Online Metals when I need something customized and delivered quickly
David, thank you so much for sharing your experience. It’s great to hear that the custom cut met your expectations and arrived right on time—reliability is something we always strive for. We're grateful to be your go-to when you need precise and timely service!
Shipped fast and order was perfect. It would cost more for me in fuel to drive to the steel place than the shipping cost I have to pay. For a few smaller items its cheaper to order online. Well, provided the job can wait for the shipping time.
Jon, thank you for highlighting how our swift shipping can make your projects more affordable and convenient. We’re dedicated to streaming your process and truly appreciate your thoughtful feedback. Looking forward to continuing to support your hard work!
Had a good experience and will be coming back for more when the time comes. The website is clear and easy to use with good prices.
The only item that caused friction was that the round aluminum rods that I purchased were a mixed batch: some plain rods, some with stickers/labels attached. My lathe's part puller did NOT like those labels... will need to make sure that the next order does not contain labels stuck to the rods as they are difficult to remove.
Hi Ben, thank you for your feedback and kind words about the service and prices. We appreciate the heads-up about the labels on the aluminum rods and will ensure your future orders come label-free to avoid any hassle with your lathe. Looking forward to helping with your next project!
I needed some 1/4" hex bar for some testing, it was easy to find with the specs but the specs didn't come with the size variation, i. E. 25 +-. 001.
Hi Blake, thank you for your feedback and for highlighting the importance of detailed specs. We’re always striving to provide clear information with our products and will take your comment into account to improve the documentation. Please feel free to reach out directly anytime for support with technical details or special requirements.
I not only get exactly what I need every time, but I learn from the breadth of information Online Metals makes available
Hi Tom, thank you for sharing your experience and highlighting the ease of sourcing bundled with valuable information. We're proud to provide not just great products but also resources that empower your decisions. It's fantastic to know we help you find exactly what you need every time.
Thank you for shipping this order.
It is the perfect size that I use.
Fast great service as usual, although UPS had some delays.
Roger, thank you for the kind words and for trusting us to deliver the right materials for your needs. We’re glad to hear your order met expectations despite the shipping delays, and we look forward to supporting your projects again soon.
Item order and pick up was hassle free with great online information and directions. Thank you
Thank you so much, Robert, for your kind words and thoughtful feedback! We’re glad our online resources made your purchase and pick-up process smooth, and we look forward to continuing to provide you with excellent service.
I was online and the brass was way out of budget
I talked with inside sales and they cut the price way down and we received the brass in a couple days.
Online metals " They are Awesome "!
Brian, we’re so glad to hear our inside sales team was able to find a solution that worked for you and get your order to you quickly. Thank you for the shoutout—customers like you inspire us to keep improving and delivering great service!
Excellent! Brass material formed exactly as expected.
Thank you, Dante, for sharing your experience with the brass material. We’re pleased to hear it met your expectations and look forward to supporting your projects with quality supplies in the future. If you ever need assistance or have questions, don’t hesitate to reach out.
Easy to order, pay, and received in a timely fashion. Material was slightly damaged upon receipt, but not horrible
Thank you, Chris, for highlighting the ease of ordering and timely delivery; I’m sorry to hear about the slight damage to your material. We truly appreciate your feedback and would like to ensure any future orders meet your expectations in perfect condition. Please feel free to reach out directly so we can assist you further.
Easy on line ordering. I will called it to the Seattle distribution so no shipping costs = Woot!
Pricing was good.
Got it all in less than a week!
Kevin, thank you for sharing your great experience with the easy ordering and quick delivery—Woot indeed! We’re grateful for your trust and are always here to make your next project even smoother. Looking forward to continuing to support your work!
I ordered a sheet of 3/4 #9 expanded metal, flattened, for a shelf. My local suppliers did not have what I was looking for, and Online Metals came in clutch once again. It arrived in a couple of days, and was packaged very well. It says on the custom cut page, that their cuts are +/-. 125". In my experience, they always cut to far tighter tolerances than that. This sheet measured dead on and fit like a glove.
Thank you so much for your kind words, Steven! We're thrilled that the sheet fit perfectly and arrived quickly—that’s exactly the quality and service we strive to provide every time. We truly appreciate your continued trust and support.
As a returning long-time customer, I thank Online Metals and the staff for their vast product selection, very reasonable/discounted prices, easy ordering and fast order processing.
Peter
Thank you, Peter, for your continued trust and loyalty. We're proud to offer the best service possible and appreciate your kind words about our selection, pricing, and quick order processing. We look forward to supporting your needs for many years to come.
Very good bearing Bronze.
Shipped fast and was exactly what I needed.
Thank you so much, Donald, for your kind words and for recognizing the quick shipment and quality of the bronze bearing. We truly appreciate your trust and are delighted to know we met your needs so accurately. Your feedback motivates us to keep doing our best every day!
Been doing business with Online Metals for several years now. I have always received the correct order and have received it quickly.
Thank you, J, for your kind words and loyalty over the years. We're thrilled to consistently meet your expectations with accuracy and speed, and truly appreciate your continued support. Looking forward to supplying you for many more years to come!
Marco, thank you for your kind words and for highlighting the smooth transaction and fast shipping—it's great to hear we met your expectations so well. We're committed to providing quality and efficiency in every order and look forward to supporting your needs again soon.
Your team makes it so easy to explore different sizes and shapes of steel. You ship, I reciece and slice and dice for my projects! Thanks for making it so easy.
Mark, thank you for sharing your experience and for trusting our team with your projects. We're delighted to hear that our service supports your creative process and look forward to continuing this collaboration.
Josh has been great; professional and timely with his quotes. My recent experience with Online Metals has been highly satisfactory.
Thank you so much for your kind words, Gary. We're thrilled to hear that we provided you with professional and timely service, and we're glad your recent experience exceeded expectations. We look forward to assisting you with your future needs!
Needed a piece of SS round bar to make a gift, easy to find the right material, order and pay. Fast delivery!
Dave, thank you for sharing your experience. We're thrilled to hear the whole process was convenient and our delivery met your needs—making your gift come together smoothly means a lot to us. Looking forward to helping you with any future projects!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David, thank you for sharing your experience—I'm so glad we could quickly fix the order and get it to you hassle-free. It means a lot to hear that our commitment to honest communication made a real difference. Looking forward to helping with your next project!