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From the business
MeetMyAge is a premium local dating platform for people who are in search of a new relationship. The platform includes a smart matching algorithm in your area that determines the people who suit you best. Without going through hours of research find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.
MeetMyAge Reviews Summary
MeetMyAge has a rating of 4.2 stars from 892 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MeetMyAge most frequently mention customer service, support team and quick response. MeetMyAge ranks 1st among Senior Dating sites.
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I was treated with respect, kindness and professionalism throughout the entire process. Eclipsed all expectations.
I was trying to get to my account on my phone and accidentally purchased a membership that I could not afford. I quickly contacted MMA via email and after just a couple of emails, and wonderful help from Sabrina, she helped me get back my full purchase amount. Wonderful at understanding that people make mistakes and was not a problem or struggle at all! Thank you so so much!
I have had the privilege to chat and meet some women here looking for the same opportunity to date someone who is very interested in dating
Dear Todd,
Thank you so much for your kind words -it’s truly rewarding to hear that you’ve found meaningful connections and shared enthusiasm here. We’re grateful for the opportunity to support your journey in finding someone special and appreciate your trust in us.
I met a lot of lovely ladies on this site. I never even knew it existed until a month ago. It was much better for me personally as I was able to talk to ladies who were older than me and they were very kind and interested in talking about life and each others journeys.
It's just a bit too distracting for me at this stage of my life.
Thank you 🙏🏽
Jackson, thank you for sharing your thoughtful experience. We're delighted you connected with meaningful people and truly appreciate your kind words. Wishing you all the best!
I was really impressed with this site. Easy to engage. But some of the guys don't know how to read. Most were very sweet and respectful. Others after talking to them, not so much. When they say dating, they mean chat. Not telling the truth.
Thank you for sharing your experience, Deborah. We’re glad to hear you found the site easy to use and connected with many sincere individuals, and we truly appreciate your feedback regarding honesty and communication—know that we take this seriously as we continually strive to create a respectful and genuine community for everyone.
Well I received a message from a man. I didn't sign up to meet men I was kind of disappointed m. I'm not homophobic but I de didn't request to meet men with my $. I contacted you and you corrected it. Thanks m.
Daniel, thank you for sharing your experience and giving us the chance to make things right. I'm glad we could fix the issue quickly for you. Wishing you all the best as you enjoy the journey ahead!
Emailed to cancel subscription and received an immediate response and the cancellation was taken of by Madison Clarke. Very good service
Thank you, Kathleen, for highlighting how quickly Madison Clarke responded to your cancellation email. We're glad to know our team could provide clear and efficient support perfectly suited to your needs. It means a lot that you took the time to share your experience.
Please do not use this company! After paying for one initial month, I was upgraded to a premium and charged $69.99 without authorizing the payment to go through. I have since fought with Paypal and Meet my age to get my money back. Paypal say they have to be authorized by the seller to refund me and the seller tells me because Paypal has it in hand they can't authorize which is a lot of nonsense. I am tired of fighting this company and I would not recommend anybody use them.
Dear Rosemary R.,
Thank you for taking the time to share your concerns. We’re truly sorry to hear about your experience and understand how frustrating and exhausting this situation must feel.
Please note that MeetMyAge does not process any charges without user action or consent. Payments are only applied when a service or feature is actively selected. That said, we take all reports of unauthorized charges very seriously and would like the opportunity to review your case in detail.
Regarding PayPal, refunds can sometimes require coordination between both parties depending on how the transaction was processed. However, we want to assure you that we are able to review your account and, where applicable, assist in resolving the issue or providing clarification on the charge.
We kindly ask you to contact us directly at [email protected]
with your account details and transaction information so we can investigate thoroughly and work toward a fair resolution.
We sincerely regret the inconvenience this has caused and appreciate you bringing it to our attention.
Thank you for sharing your experience, Les. We're glad that connecting you with a real person helped to resolve your issue swiftly—your satisfaction is very important to us. We look forward to supporting you whenever you need assistance.
Communication to cancel my subscription was clear and prompt.
I subscribed inadvertently. We were able to find a solution that I was pleased with.
Hi Tim! Thanks so much for your kind words—we’re glad we could resolve your subscription issue quickly and make the process easy for you. We’re always here to help and appreciate the trust you’ve placed in us.
Well, then part of it started out not good but then it end up being OK. I've enjoyed the people I've met. They've been very decent and so I like out about it.
Thank you so much, Janie, for sharing your experience with us. We're delighted to hear that you've made meaningful connections and found the people you're meeting to be uplifting. It’s always our goal to create a positive space, and your feedback truly motivates us to keep improving.
They have been very good to work with and i have not experience any resistance from the support. Although i do not have a lot of experience with online dating they are one of the better sites in my mind
Thank you, Raymond, for sharing your experience and your kind words about our support team. We’re glad we could meet your expectations and look forward to ensuring your future interactions go just as smoothly. Please don’t hesitate to reach out if you ever need further assistance.
Thank you so much, Sinjay, for your heartfelt comments! We're delighted to know you had such a positive experience and that our team could support you every step of the way. Your kind words truly encourage us to keep up the good work.
Tech support responded to my issue promptly and resolved the issue.
Andreas, I’m glad to hear our tech support team was able to resolve the issue quickly and that your conversations are flowing again. We appreciate you sharing your experience, and we're here whenever you need assistance or support. Thank you for being part of our community!
I contacted customer service over a concern about an interaction with a lady. And also a question about billing. Both were addressed within a few hours. Incredible customer service!
Dear Dave B.,
Thank you for taking the time to share your experience with us. We’re very pleased to hear that your concerns regarding both the interaction on the platform and your billing question were addressed promptly.
Providing clear answers and timely assistance is very important to us at MeetMyAge, so it’s wonderful to know that our team was able to respond within a few hours and help resolve your concerns. Your kind words about our customer service truly mean a lot to our team.
If you ever have additional questions or need further assistance, please don’t hesitate to reach out — we’re always here to help.
I have been having no luck at all on the dating scene and she assured me to be patient and don't give up and I would find my someone special, she really comforted me.
Thank you so much for your kind words! We're truly grateful that Jane could offer encouragement during this process, and we're excited to have you continue this journey with confidence. Your satisfaction means a lot to us, and we're here to support you every step of the way.
I accidentally hit "Upgrade" and contacted someone to tell them of my mistake immediately. They refunded 75% of the upgrade and gave me 3 months for the remaining 25%. I'll take the hit, it was after all my fault.
Thanks so much, Kim! We're happy we could find a solution quickly, and we truly appreciate your understanding and kindness. Your trust means a lot to us as we work to keep the experience smooth and positive for everyone.
I had forgotten to complete my profile information and it was already saved incorrectly. I contacted the service representative and they fixed it immediately within 30 seconds.
Mark, thank you for sharing your experience and for your kind words. We're delighted to have been able to resolve the issue so quickly and to support you in completing your profile with ease. Your satisfaction means a lot to our team!
I was well served by several representatives who took the time to help me and guide me forward on this journey of opening up to new people in my life. Thank you for your kindness, patience and understanding.
Dear Sylvie, your kind words truly brighten our day. We’re delighted our team could support you warmly and patiently as you blossom in this new chapter. Thank you for allowing us to be part of your inspiring journey.
It felt great chatting with women who seemed genuinely interested in me, but when it came to meeting up for a date, ALL the women gave the same lame excuse of being too busy. It just felt like a massive scam to get people to part with their hard earned money, just to get women (who seemed online a lot of the time) chatting to you and nothing else. Crap!
Dear Simon T.,
Thank you for taking the time to share your experience. We’re truly sorry to hear that you felt disappointed and frustrated.
We understand how discouraging it can be to have engaging conversations that don’t progress to an in-person meeting. However, we would like to clarify that MeetMyAge does not operate as a scam, nor do we use chat bots to keep conversations going. All profiles represent real individuals, and our Moderation Team works 24/7 to ensure a safe and genuine environment.
When it comes to meeting offline, every member has their own pace, comfort level, and personal circumstances. Some users may prefer to take more time before agreeing to meet, while others may decide they are not ready — even if they are active online. While this can certainly feel repetitive or frustrating, it does not necessarily indicate inauthenticity.
That said, if you noticed patterns that seemed suspicious or identical in wording, we would genuinely appreciate the opportunity to review those profiles. Please feel free to report them directly through the platform or contact us at [email protected]
with more details so our team can investigate thoroughly.
We value your feedback and understand that trust is essential on any dating platform. If you would like assistance or clarification regarding your account or experience, we’re here to help.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Terri, thank you so much for sharing your experience and highlighting how Sabrina made things easy for you. We understand that mistakes happen, and it means a lot to know we could support you so smoothly. We're here anytime you need help or just want to say hello!