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From the business
MeetMyAge is a premium local dating platform for people who are in search of a new relationship. The platform includes a smart matching algorithm in your area that determines the people who suit you best. Without going through hours of research find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.
MeetMyAge Reviews Summary
MeetMyAge has a rating of 4.1 stars from 863 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MeetMyAge most frequently mention customer service, support team and quick response. MeetMyAge ranks 1st among Senior Dating sites.
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Tech support responded to my issue promptly and resolved the issue.
I contacted customer service over a concern about an interaction with a lady. And also a question about billing. Both were addressed within a few hours. Incredible customer service!
Dear Dave B.,
Thank you for taking the time to share your experience with us. We’re very pleased to hear that your concerns regarding both the interaction on the platform and your billing question were addressed promptly.
Providing clear answers and timely assistance is very important to us at MeetMyAge, so it’s wonderful to know that our team was able to respond within a few hours and help resolve your concerns. Your kind words about our customer service truly mean a lot to our team.
If you ever have additional questions or need further assistance, please don’t hesitate to reach out — we’re always here to help.
I have been having no luck at all on the dating scene and she assured me to be patient and don't give up and I would find my someone special, she really comforted me.
Thank you so much for your kind words! We're truly grateful that Jane could offer encouragement during this process, and we're excited to have you continue this journey with confidence. Your satisfaction means a lot to us, and we're here to support you every step of the way.
I accidentally hit "Upgrade" and contacted someone to tell them of my mistake immediately. They refunded 75% of the upgrade and gave me 3 months for the remaining 25%. I'll take the hit, it was after all my fault.
Thanks so much, Kim! We're happy we could find a solution quickly, and we truly appreciate your understanding and kindness. Your trust means a lot to us as we work to keep the experience smooth and positive for everyone.
I had forgotten to complete my profile information and it was already saved incorrectly. I contacted the service representative and they fixed it immediately within 30 seconds.
Mark, thank you for sharing your experience and for your kind words. We're delighted to have been able to resolve the issue so quickly and to support you in completing your profile with ease. Your satisfaction means a lot to our team!
I was well served by several representatives who took the time to help me and guide me forward on this journey of opening up to new people in my life. Thank you for your kindness, patience and understanding.
Dear Sylvie, your kind words truly brighten our day. We’re delighted our team could support you warmly and patiently as you blossom in this new chapter. Thank you for allowing us to be part of your inspiring journey.
It felt great chatting with women who seemed genuinely interested in me, but when it came to meeting up for a date, ALL the women gave the same lame excuse of being too busy. It just felt like a massive scam to get people to part with their hard earned money, just to get women (who seemed online a lot of the time) chatting to you and nothing else. Crap!
Dear Simon T.,
Thank you for taking the time to share your experience. We’re truly sorry to hear that you felt disappointed and frustrated.
We understand how discouraging it can be to have engaging conversations that don’t progress to an in-person meeting. However, we would like to clarify that MeetMyAge does not operate as a scam, nor do we use chat bots to keep conversations going. All profiles represent real individuals, and our Moderation Team works 24/7 to ensure a safe and genuine environment.
When it comes to meeting offline, every member has their own pace, comfort level, and personal circumstances. Some users may prefer to take more time before agreeing to meet, while others may decide they are not ready — even if they are active online. While this can certainly feel repetitive or frustrating, it does not necessarily indicate inauthenticity.
That said, if you noticed patterns that seemed suspicious or identical in wording, we would genuinely appreciate the opportunity to review those profiles. Please feel free to report them directly through the platform or contact us at [email protected]
with more details so our team can investigate thoroughly.
We value your feedback and understand that trust is essential on any dating platform. If you would like assistance or clarification regarding your account or experience, we’re here to help.
Was scrolling across the site and accidentally upgraded my subscription. I was offered a 50% refund which I accepted.
Dear Gregory,
Thank you for sharing your experience.
We’re glad we were able to assist you promptly after the accidental upgrade and offer a solution that worked for you. Your understanding and quick communication made the process smooth.
If you ever need any further assistance, please don’t hesitate to reach out - we’re always here to help.
Absolutely 👍, requested a subscription cancellation as the site wasn't working for me and within minutes all was confirmed and numerous emails exchanged thanking for my activity and confirmation that it was now cancelled. Well done and thank you.
Dear James,
Thank you very much for your fantastic feedback!
We’re pleased to hear that your subscription cancellation was handled quickly and efficiently, and that you received clear confirmation and follow-up communication from our team. Providing prompt support and making the process smooth for our members is always our priority.
We appreciate the time you spent with us and truly thank you for your kind words.
If you ever decide to return in the future, we’ll be happy to welcome you back.
Was very quick to respond to my concerns about a possible accident purchase
And also cancel my subscription so no future payment will be charged to my card
But the response was immediate so I was extremely grateful and impressed
Dear Mari,
Thank you very much for your wonderful review!
We’re so glad to hear that our billing support team was able to respond quickly and assist you with the accidental purchase concern, as well as help you cancel your subscription to prevent any future charges.
Providing prompt and clear support is very important to us, and it’s truly rewarding to know that you felt grateful and impressed with the service.
If you ever need assistance again, we’ll be here to help.
You can have a lot of good conversation. If you got an evening or two that's fine.
William, thank you for sharing your thoughts openly. We’re glad to know you appreciate the connections our unlimited package opens up, and we truly value your insight into how it enhances the experience. Your feedback helps us serve our community better every day.
I was initially impressed with MeetMyAge who's MO differ from most other dating sites in that the man posts his CV details and photograph, Then women can chose who they wish to respond to.
Men are then able to make contact through a messaging system. I joined shortly before Chritmas and was pleased to hear from a number of women members. I had launched into a number of dialogue with women members. None of these came to more than dialogues with a number of women who lived in the
Local area. Costs were reasonably high. Peripheral items were gift icons and bonus points which were at best confusing. Interaction with support staff were somewhat spasmodic, but reasonably positive.
The upshot was that although I have had a number of interesting chats, nothing tangeable has developed.
Dear Justin!
Thank you for taking the time to share such a balanced and detailed review.
We truly appreciate that you highlighted both the strengths and the areas where your experience could have been better. It’s great to hear that you initially found the format refreshing and that you had several engaging conversations after joining.
At the same time, we understand how disappointing it can be when interesting dialogues don’t develop into something more tangible. Online connections can sometimes take time to progress, especially when members prefer to build comfort through conversation before moving forward.
We also take your feedback seriously regarding costs, gift icons, and bonus points. Clarity and transparency are important to us, and feedback like yours helps us improve the user experience. We’ll be sure to share this internally.
As for support interactions, we’re glad they were reasonably positive overall, though we acknowledge that consistency is important and something we continually work to strengthen.
Thank you again for sharing your experience thoughtfully. We genuinely value constructive feedback like this, as it helps us continue improving the platform for everyone.
My cancellation request was handled promptly and professionally. Communication was clear and the issue was resolved quickly once I confirmed my decision. I appreciate the efficient support.
Dear Melissa,
Thank you for your wonderful review! We’re glad to hear that your cancellation request was handled promptly and professionally, and that the communication was clear throughout the process.
We truly appreciate your kind words about our support team and are pleased that everything was resolved efficiently.
I was extremely happy with the customer support team, as they were friendly, polite, understanding, and patient.
The customer support team dealt with my issues quickly and smoothly.
Everything was cleared up right away.
Thank you.
Dear Carrie,
Thank you for your wonderful review! We’re delighted to hear that you were extremely happy with our customer support team and that you found them friendly, polite, understanding, and patient.
We’re especially glad that your issues were resolved quickly and smoothly, and that everything was cleared up right away.
Thank you for your kind words and for taking the time to share your experience.
The gals were polite and mannered but all they wanted was to chat or text. They were not interested in going out even after several days messaging its as if they were instructed to just stay in a virtual world.
Dear Peter,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not fully meet your expectations.
Please note that members on the platform communicate based on their own preferences and comfort levels. Some may prefer to chat longer before considering meeting in person, while others may choose to keep interactions online.
We appreciate you taking the time to share your experience, as your feedback helps us continue improving the platform.
I discovered someone I was chatting with was not who he said he was, unfortunately. I reported my findings to customer support and I received a response 4 hours later that he had been removed. The response was very fast and much appreciated.
Dear Karen,
Thank you for bringing this to our attention and for taking the time to share your experience. We’re truly sorry that you encountered a user who was not who he claimed to be.
At MeetMyAge, the safety of our community is a top priority. Our Moderation Team works 24/7, and once suspicious activity is reported, we act as quickly as possible. We’re glad to hear that you received a response within a few hours and that the account was promptly removed — your vigilance helped protect not only yourself but other members as well.
We sincerely appreciate you reporting your findings. If you ever notice anything concerning again or need further assistance, please don’t hesitate to contact us. We’re always here to help ensure a safe and genuine communication environment.
Customer Support Team
MeetMyAge
I signed up for subscription then I check with PayPal. I'll solve that I had been double build one amount was for subscriptions. The other that I was being charged for was for credit which I did never signed up for Emily was able to help me very friendly stated that my PayPal account would be receiving a credit for the amount shown on my credit for them five days thanks for the help a misunderstanding
Dear Carl M.,
Thank you for taking the time to share your experience with us. We understand how concerning it can feel to see what appears to be a double charge, and we’re glad this situation was clarified.
As you mentioned, one payment was for the subscription, while the other was for credits. We appreciate you bringing this to our attention, and we’re pleased that Emily was able to assist you in a friendly and professional manner. It’s great to know that the misunderstanding was resolved and that the refund has been arranged to your PayPal account within the stated timeframe.
At MeetMyAge, we always strive to ensure transparency in billing and to resolve any concerns as quickly as possible. If you have any additional questions about your subscription, credits, or account activity, please don’t hesitate to reach out — we’re always here to help.
Customer Support Team
MeetMyAge
I think that the women here are not real. They just want to talk and I can't afford the cost of each text. I really want to chat but it costs too much to chat
Dear Jeffrey T.,
Thank you for sharing your feedback with us. We understand your concerns, and we’re sorry to hear that your experience has left you feeling uncertain.
First, regarding billing — please be assured that charges only occur in accordance with the services and features you actively use. If you have requested a cancellation, you will not be charged again after the subscription period ends. If you would like us to double-check your account status for peace of mind, please contact us directly at [email protected] and we’ll be happy to confirm everything for you.
As for your concerns about profiles, we want to clarify that we do not use chat bots. All profiles represent real users, and our Moderation Team works 24/7 to maintain a safe and authentic communication environment. Our anti-fraud system continuously monitors activity to detect and remove suspicious accounts. If you ever suspect a profile may not be genuine, we strongly encourage reporting it so our team can investigate promptly:
https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-
We also understand that communication costs are an important factor. Our platform operates on a credit-based system, allowing users to control their spending and choose how they engage. We always recommend reviewing the pricing structure in advance to ensure it aligns with your expectations.
We truly appreciate your honest feedback and would be glad to assist you further if needed. Please don’t hesitate to reach out to our Customer Support Team.
Multiple women I thought I was texting were actually chat bots. I'd ask specific questions and get generic answers. Very disappointing. Not what I signed up for.
Dear Sherman M.,
Thank you for sharing your concerns with us. We’re truly sorry to hear that your experience did not meet your expectations and that you felt disappointed during your conversations on the platform.
Please be assured that we do not tolerate fake profiles or chat bots. Our Moderation Team works 24/7 to ensure a genuine and safe communication environment, and our advanced anti-fraud system continuously monitors activity to identify and remove suspicious accounts.
If you genuinely suspect that certain profiles are not authentic, we strongly encourage you to report them to our Moderation Team so a thorough investigation can be conducted. You can find instructions on how to report a user here:
https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-
Once reported, the user will be blocked from contacting you, and our team will carefully review the case and take appropriate action if any violations are identified.
We sincerely hope to restore your confidence in our platform. If you would like us to look into a specific case, please don’t hesitate to contact our Customer Support Team directly at [email protected]
Needed my age corrected so I sent an email. Very prompt at getting back to me and offered me additional help if I needed it. Great experience 🙏🏻😍
Dear Kristen S.,
Thank you so much for taking the time to share your experience with us! We’re truly happy to hear that your age correction request was handled promptly and that our team was able to assist you efficiently.
Providing quick, accurate support and making sure our users feel heard and taken care of is very important to us. It’s wonderful to know that you had a great experience and felt supported throughout the process.
If you ever need any further assistance or have additional questions, please don’t hesitate to reach out — we’re always here and ready to help.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Andreas, I’m glad to hear our tech support team was able to resolve the issue quickly and that your conversations are flowing again. We appreciate you sharing your experience, and we're here whenever you need assistance or support. Thank you for being part of our community!