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JustFlowers Reviews Summary
JustFlowers has a rating of 3.5 stars from 5,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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I was let down by a national chain. Although her birthday flowers were late I was able to upgrade with sparkling wine snd chocolate covered strawberries for a few more dollars. It was a lovely tulip bouquet.
The flowers were droopy and died quickly and I specifically ordered the arrangement because it came in a yellow bucket, which was the reason I ordered that particular flower arrangement. It came in a smiley face container instead. Very disappointed.
Googled for a florist in West Virginia and came up with you, so ordered on line. Fairly easy to do. No problems.
Havnt seen the flowers but my friend said they were nice.
Prompt delivery as requested.
No good. Missed the clef life snd took three more days to deliver and asked me for more money to deliver to alternative address as the event place was over.
Bonnie Barger we apologize for the problem you are experiencing with your order 10419834 to Liz Drennan. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.
My dear cousin passed away, and I was unable to attend his memorial service because mt husband injured himself shortly before the memorial service. We sent a beautiful potted plant. It arrived the day before the memorial service in excellent condition.
Just flowers refused to give me the name of the florist they used to deliver flowers and candy to my sister in law for her birthday. The florist they used decided to send her a leftover Valentine's Day box of chocolate instead of a birthday box of chocolate. Not what I ordered and so I will never use just flowers again. Will stick with edible arrangements.
Seriously a heart that says" love you more" is not a birthday box of chocolate.
Marie Maloney, our care team has offered you compensation for this, but you refused that and insisted on knowing the name of the local shop instead which goes against our company policy.
I needed to order flowers in a hurry,
JustFlowers could have delivered the same day but I chose next day.
The person receiving the flowers loved them.
Website was easy to access, photo's of bouquets are beautiful, but a little pricey. Placing order was fast and easy, the boutique I ordered was not what my Mom received. She received a boutique in a small vase, I had placed an order of a tall vase boutique. For this reason a reorder is questionable. 😟
Marie, we are here to help. Can you please e-mail photos of what was received to [email protected]
My mom loved the flowers and the chocolate.
What she didn't know is I ordered the flowers with the teddy bear and it only came with a tiny Mylar heart balloon. She was happy though thank you
Michelle, this is first time we are hearing of this. Our care team will reach out to you about this asap.
I ordered flowers to surprise my wife at work on valentines day, the flowers showed up 2 days late and withered. I called customer service and they apologized and offered me s 5 dollar refund on 140 dollar purchase. I didn't think that was sufficient so i said no, they then upped the offer to 7 dollars, 7 whole dollars back was the best they could do. I hope this is not the normal service they give but i will never know because i will never use them again. Wish i could give less stars.
Dale, we requested that you send us a photo of what was received but we have yet to receive that from you. Please e-mail photos of what was received to [email protected] so that can assist you with your outstanding concerns.
It was a very frustrating experience., I received several emails that the flowers were delivered, but my family member had l not received them. After 4 days of calling customer service, the flowers were finally delivered.
Rev Dr Dewey, we are here to help. Can you please reach out to us directly with your full name so that we can properly address your outstanding concerns. Thank you.
The flowers were nice but did not look like the photo that was online.
Also the flowers were delivered a day late.
Sean, we don't have an order on file for you. Would you please kindly remove this review as it seem to apply to another company. Thank you.
Ordered for Friday before Valentine's Day, not delivered till the day AFTER Valentines. Ordered the perfect arrangement, something entirely different was delivered. Not happy with the entire experience and you've done much better in the past. You should probably just refund my money on this one, but I imagine you won't.
Milton McKinney we apologize for the problem you are experiencing with your order 10410990 to Donna Henson. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.
Just Flowers provided such an amazing experience, I was blown away. It's not like they did anything extra; they did exactly what they said they would do. Ording online was easy, payment was easy, delivery was made the next day without fail and the recipient absolutely loved their gift. Thank you!
Have used JustFlowers thru the years with the recipients and me very happy/ pleased. This time had hiccup with address, They called and they fixed it straight away. Professional, considerate, kind. Never been disappointed, top-notch service. Highly recommended.
I was disappointed with the flowers I received. The arrangement didn't match the quality or freshness I expected, and it didn't look like what was advertised. I reached out to customer service, but unfortunately they weren't able to offer a helpful solution. I'm hoping you can review this experience, as it left me feeling let down.
Tevin, we can't seem to locate an order on file for you. Can you please reach out to us directly with your full name.
Ordering was convenient and easy. Flowers arrived on time. One problem, flowers delivered were not the arrangement ordered from the website!
Gordon, we can't seem to locate an order on file for you. Would you please kindly reach out to us with your full name so that we can assist you with your concern.
Do not use JustFlowers. Order #******* scheduled for 02/14/2026 was never delivered. Customer service promised to call me back twice and never did. Zero follow-through, poor communication, and a complete waste of time. I'm requesting a full refund.
We are sorry to hear your arrangement was not received, and we apologize for any inconvenience this may have caused. Our system shows the order was delivered, and the florist hasn't told us there was a problem with delivering your order. We must first verify the delivery status before beginning the cancellation/refund process. We will contact the florist ASAP, and will subsequently contact you with the resolution of your refund/cancellation request.
The family I sent the flowers to thought the arrangement was beautiful. And it was delivered on time. Thank you.
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Cheryl, we can't seem to locate an order on file for you. Can you please message us directly with both your full name and order number.