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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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The process took longer than we expected, but the finished product was very good. Very happy with our digital memories.
I am pleased with the conversion of my 8mm family videos. This process makes it easier to share these memories with family and friends.
I found a box of slides (123 of them!) that I had never seen before. I researched iMemories and sent them off! Shortly after receipt, I received an alert that my digital album was ready. These are family photos that range in age from 75 years ago to 45 years ago - most of which I had never ever seen before. Im the only one left out of our family of six (my parents are both gone as are my three older brothers) so you can imagine my reaction at seeing these family photos. A bonus was that I installed the app on my tv so I can look at these photos in 70" color! :) The over all cost was not bad to restore these priceless memories. I highly recommend iMemories!
This was my second set of old family films and photographs that I sent to IMemories. I hadn't sent photos before but their stellar work and careful handling of the first film reels increased my confidence in them. I sent original photos that were more than 100 years old. They handled them with care, provided great digital versions, and returned the originals in great condition.
Thought inwould receive media with all my stuff in one place but I was able to convert/download on my own device all of the content that was digitized. Overall, everything was fine.
The audio was not synched with the video and I've returned the order for fixing. I appreciate that Riley helped me oer the phone with this problem and directed me to return the tapes. Otherwise, your service has been reliable and professional
All my interactions with the company by email and by phone were friendly, helpful and professional. The entire process happened as expected. I received all originals back in same condition, and was able to view finished product online and stream to my TV. Overall very pleased. I'll be repeating the process with a larger order.
Process was very easy and fast. Old reel to reels that another company couldn't restore were restored! I would definitely trust IMemories to take care of your valuable memories.
Quality of over half the tapes was very poor. I'm waiting to review the original tapes at home (have to find vcr) so that I can determine if the quality of what was duplicated can be improved.
Glad I did it! Very happy to hear my parents voices again. Thank you for that gift!
This whole experience was amazing. I was able to relive some memories that I had forgotten and got to see family member who'd passed away. It was super easy to do and it's easy to access the footage!
This is not to be listed as a review. I feel it was just a billing error.
I was billed $72.00 twice on the same date.
I was unable to get connected via phone without waiting for about 40 minutes.
I have notified my bank and have only authorized one payment of $72.00.
It was easy to pack up and ship my items.
The digital videos were sent quicker than I expected. The quality was good and my originals were shipped back safely.
Overall, a good experience.
Sent in tapes all.came back in app able to view. Some really old and turned out great. Definitely would recommend the experience.
I had no way to look at my videos shot with a camcorder using mini cassettes from over 35 years ago. I did not even have a VCR any longer. Your process enabled me to relive all those memories.
I received notification that some videos were ready, which was great. There were two others that took almost another month. I emailed and asked about them and were done within the week.
Very good. But completing a survey should be easier. It wont let me move without text in boxes
It is rather expensive but the process is easy to follow and it beats trying to do it yourself
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

