Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of evo

evoReviews 31,070

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate evo?
grey stargrey stargrey stargrey stargrey star

evo Reviews Summary

evo has a rating of 4.7 stars from 31,070 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with evo most frequently mention customer service, great price and quick shipping. evo ranks 1st among Outdoor Clothing sites.

value
44
shipping
41
quality
44
This company does not typically respond to reviews

Instant Feedback

119,099 reviews

We monitor reviews for authenticity

Vermont
1 review
0 helpful votes
Follow Anna W.
Unfollow Anna W.
Share Review
Report Review

These seem like a 24.5
March 11, 2026

These boots are way smaller than they should be. I've had Lange 25.5 boots for years and years, these are too small for my feet.
And unfortunately on final sale. Hopefully I can find a 10 year old who wants to go skinning to donate them to.

Date of experience: March 11, 2026
California
1 review
0 helpful votes
Follow Claus M.
Unfollow Claus M.
Share Review
Report Review

The pment is Too slow!
March 10, 2026

I purchased my things more than a week ago, and they havent arrrived yet, just the skis. Im leaving the country in a few weeks so I choose the option to recivie them in 4 - 8 days at the Evo store, but im still waiting. Its been like 1 week and a half since I bought them

Date of experience: March 10, 2026
Maryland
1 review
0 helpful votes
Follow Wes F.
Unfollow Wes F.
Share Review
Report Review

Legit site for winter gear
March 10, 2026

I'm a dad buying snowboarding and skiing gear for my family and myself. No complaints. Good brands, products, prices, etc arrived in timely manner and in good shape/packaging. Had to cancel and reorder one order. Contacted help desk. Everything was handled well all around. No complaints. One of the legit sites I can trust for this kind of stuff.

Date of experience: March 10, 2026
California
1 review
0 helpful votes
Follow Jan S.
Unfollow Jan S.
Share Review
Report Review

Great Jacket
March 10, 2026

This is probably my daughter's 5th Patagonia down jacket. She wears them to death, then we pass on to her slightly smaller friend as they hold up so well. Perfect weight and the XXL is quite a bit larger than the XL so she will get plenty of use out of this new one. The light blue color is really pretty and quality is top notch. Very happy with purchase and highly recommend.

Date of experience: March 10, 2026
Texas
1 review
0 helpful votes
Follow Nelli T.
Unfollow Nelli T.
Share Review
Report Review

Good xc wax supplies
March 10, 2026

The supplies came quickly and were high quality and just what I needed

Date of experience: March 10, 2026
1 review
0 helpful votes
Follow Rebecca L.
Unfollow Rebecca L.
Share Review
Report Review

We love evo
March 9, 2026

We have been going to evo for most of our ski/snowboard needs for years. They have great customer service and are always helpful. On this day I ordered a backpack online and went in-person to pick it up. The staff was helpful and grabbed the package for me despite me not yet having confirmation that it was ready to pickup. I will be back.

Date of experience: February 25, 2026
Alaska
1 review
0 helpful votes
Follow Kyle V.
Unfollow Kyle V.
Share Review
Report Review

I bought a pair of skis you said were in stock and discounted heavily. I was then told that you actually didn't have said skis and offered me a coupon presumably which can only be used on full priced items and was only 20% off.
Customer Care #*******. How about 20% off any item whether it is already discounted or not. That would be fair. It was your mistake.

Date of experience: February 23, 2026
1 review
0 helpful votes
Follow Scott B.
Unfollow Scott B.
Share Review
Report Review

Waterproof
March 8, 2026

First day wearing this jacket and it was put to the test. I rode in a constant rain the entire day and everything was bone dry underneath at the end of the day. Fast shipping from EVO. I'm very happy with this purchase!

Date of experience: March 8, 2026
Illinois
1 review
0 helpful votes
Follow Kevin B.
Unfollow Kevin B.
Share Review
Report Review

I never received my item
March 7, 2026

I placed my order on February 23. It is now March 7 and I still have not received my order. Evo told me I have to keep waiting!?!? My first order with him. Not a fun experience, I was really looking forward to receiving my order. But since my item was on clearance sale for winter. I suspect my size will be out of stock.

Date of experience: March 7, 2026
1 review
0 helpful votes
Follow Briana U.
Unfollow Briana U.
Share Review
Report Review

Quick and quality!
March 7, 2026

Quick shipping and turnaround for binding mount and tuning on my new set up. I was able to pickup my gear before a trip to hit some fresh snow!

Date of experience: February 26, 2026
Massachusetts
1 review
0 helpful votes
Follow Patricia N.
Unfollow Patricia N.
Share Review
Report Review

Ski Boots perfect fit
March 7, 2026

Took a chance & measured my foot size, researched ski boots & reviews & placed an order. Boots were delivered well boxed in perfect condition, sizing was accurate, very pleased with whole process.

Date of experience: March 7, 2026
1 review
0 helpful votes
Follow Conner S.
Unfollow Conner S.
Share Review
Report Review

Very happy customer
March 7, 2026

I ordered a pair of union falcor snowboard bindings from evo and they came 5 days earlier than expected 😃 i had a very easy time with their website and would definitely order from evo again! Thank you Evo! 😊

Date of experience: March 7, 2026
1 review
0 helpful votes
Follow Brad O.
Unfollow Brad O.
Share Review
Report Review

I recently purchased two Mons Royale merino wool base layers. The sticker price was approximately $95 for the base layer that was advertised as midweight and $60 for the base layer that was advertised as lightweight. When I received both garments they were identical without any perceptible difference in the weight of the garment. I did not return them but I was left with a question, "what did I get for my extra $30?" the order number was #*******W.

Date of experience: February 23, 26
New Hampshire
1 review
0 helpful votes
Follow Brian F.
Unfollow Brian F.
Share Review
Report Review

Great deal; fantastic Evo!
March 4, 2026

Super clamps; super cheap; shipped super fast!

Thanks!

Date of experience: March 4, 2026
Texas
1 review
0 helpful votes
Follow Hatam A.
Unfollow Hatam A.
Share Review
Report Review

Evo is great
March 4, 2026

I have shopped at Evo for many years and the experience is always good. They are knowledgable about their products and truly care about customer service.

Date of experience: March 4, 2026
China
1 review
0 helpful votes
Follow deqiang x.
Unfollow deqiang x.
Share Review
Report Review

It's very beautiful.
March 4, 2026

It size fits well. I like it.
Its colour is so good.

Date of experience: March 4, 2026
1 review
0 helpful votes
Follow Jolene L.
Unfollow Jolene L.
Share Review
Report Review

New Ski boots!
March 4, 2026

Shipping/quality/customer service all great! Thank you!

Date of experience: March 4, 2026
California
1 review
0 helpful votes
Follow Andrew A.
Unfollow Andrew A.
Share Review
Report Review

Love EVO Easy and Fast
March 3, 2026

Purchased and both things made it to my house before the estimated date which was great.

Date of experience: March 3, 2026
1 review
0 helpful votes
Follow Mindy R.
Unfollow Mindy R.
Share Review
Report Review

Overall, evo has a strong product selection and the ordering process was smooth. Shipping was timely and the item arrived in perfect condition.

Where the experience fell short was around a simple size exchange. Online exchanges are handled strictly as returns and new orders, and initially I was told both the return fee and rewards limitations would apply. While the team ultimately waived the return fee as a courtesy, the process felt more rigid than necessary for a straightforward size swap of a brand new item.

I appreciate that policies need to be consistent, but a little more built-in flexibility for size exchanges would significantly improve the customer experience.

That said, once escalated, the support team did work toward a reasonable resolution.

Date of experience: March 2, 2026
1 review
0 helpful votes
Follow Josh P.
Unfollow Josh P.
Share Review
Report Review

Mt bike gear
March 2, 2026

Tons of products, easy to order and fast shipments. Anyone on the phone is pro, they know what they are doing and the best customer service. I buy everything for snowboarding or bikes on here.

Date of experience: March 2, 2026

From the business

evo is a leading online retailer of outdoor gear and fashion apparel. Shop? Here for the? Best selection or check out our outlet for the best deals.


evo.com
Founded in 2001
Seattle, WA, United States