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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,438 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
Follow HEBA A.
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Ordering was quick, updates were fast and jewellry showed up in a reasonable time frame. Would order again.

Date of experience: January 12, 2026
Chris P. — BodyCandy Rep
2 weeks ago

Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!

Washington
1 review
0 helpful votes
Follow Sage F.
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100% IN LOVE 🥰
March 26, 2026

I have bought belly rings and earrings from body candy I never once have had to worry about the cheap medals and allergic reactions I know that I'm getting the best and it's for an outstanding price I will never ever buy jewelry anywhere else they won my heart fs!

Date of experience: March 15, 2026
Chris P. — BodyCandy Rep
2 weeks ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

Pennsylvania
1 review
0 helpful votes
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Good value, quick search.
March 26, 2026

I wish there were more solid gold offerings, its crazy that a 20g is 200+. However, I found what I needed and got a great price with discounts.

Date of experience: March 15, 2026
1 review
0 helpful votes
Follow Kenzie D.
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I've loved every piece I've received from Body Candy. Every order has been delivered quickly and the contents are always correct! It's my go-to for affordable, quality, beautiful jewelry. Sometimes certain pieces I've ordered have been a bit large and uncomfortable for my personal anatomy, so I've had to specifically look for smaller options. Luckily, the site makes finding sizes super easy, but the selection is a bit slimmer in smaller sizes for some piercing types, such as nose and helix hoops. I love Body Candy and always recommend it to friends!

Date of experience: March 14, 2026
Chris P. — BodyCandy Rep
2 weeks ago

Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.

1 review
0 helpful votes
Follow Sharon N.
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Really pretty, but the clicker portion of the hoop is now frozen and I can't remove the jewelry at home. To get it removed, I have to go into a piercing studio for assistance.

Date of experience: March 14, 2026
1 review
0 helpful votes
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ILL BE BACK
March 21, 2026

This is my second time ordering, I was so impressed with my first order (I think maybe some of the items were discounted somewhat but overall it was all really good quality stuff at affordable prices) so this time I went for full discounted stuff to really up my personal collection. I'm already anticipating when I'll be getting it! Hehe

Date of experience: March 11, 2026
Chris P. — BodyCandy Rep
2 weeks ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

1 review
0 helpful votes
Follow Luna M.
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Stated above this form is making me type 20 letters

Date of experience: March 9, 2026
1 review
0 helpful votes
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The website is easy to use and the shipping was relatively quick. I am mostly happy with my purchase and will ship here again.

Date of experience: October 27, 2025
Massachusetts
1 review
0 helpful votes
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Amazing
March 17, 2026

Body Candy has been my go to for many months. The shipping is fast and there is an excellent selection. Anytime I get the urge for new jewelry, I always shop here. And based on the amount of compliments I receive, I say it's good.

Date of experience: March 7, 2026
Chris P. — BodyCandy Rep
3 weeks ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

1 review
0 helpful votes
Follow Kelly G.
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Have placed many orders with BodyCandy, ships fast without a single issue. Can't go wrong purchasing from BodyCandy! Always receive eye catching exceptional quality jewelry at the best prices!

Date of experience: March 5, 2026
Chris P. — BodyCandy Rep
3 weeks ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

Australia
1 review
0 helpful votes
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Customer service was lacking
March 14, 2026

Customer service was lacking. When i emailed about the purchase being incorrect i was offered little to no help just that i had to wait for it to arrive before i could process a return/ refund. And mind you, it took it over 3 weeks (maybe even longer? I lost track) for it to arrive.

Date of experience: January 14, 2026
1 review
0 helpful votes
Follow Lucretia P.
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It's kind of important that you get the right size especially if it's a size 1 inch gauge or 25 MM when the earrings are too small they're absolutely useless if they're a little bit too big that's different but being like four sizes too small is useless to me

Date of experience: March 4, 2026
Canada
1 review
0 helpful votes
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Very great service customer service very friendly They sent me the wrong jewellery and they send me back the right one after I was happy with the service thank you so much

Date of experience: March 4, 2026
Chris P. — BodyCandy Rep
3 weeks ago

Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.

1 review
0 helpful votes
Follow Bridget B.
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Good bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Date of experience: March 4, 2026
Chris P. — BodyCandy Rep
3 weeks ago

Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!

Indiana
1 review
0 helpful votes
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I had a very bad experience with this nose ring
March 14, 2026
Updated review

I had a very bad experience with this nose ring. It was smaller than 18g and fell out of my nose in the shower. I was so upset I spent so much money on a nose ring for it to just fall out and down the drain it went, never to be seen again.

Date of experience: March 4, 2026

I've always had a good experience and quality jewelry.
January 12, 2026
Previous review

Every time I order from Body Candy my experience is excellent. I receive my order in a timely manner and the jewelry is of quality.

Date of experience: January 1, 2026
1 review
0 helpful votes
Follow Crystal M.
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I like the selection of jewelry, but unfortunately I have very sensitive ears and my piercings got infected when I put the new ones in.

Date of experience: March 4, 2026
Chris P. — BodyCandy Rep
3 weeks ago

Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!

Illinois
1 review
0 helpful votes
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Like I stated I have been using Body Candy for probably 10 or more years and now that I think about it, I really don't buy from anyplace else. I'll wait to get my ALWAYS beautiful and quality! I will always recommend and always make my purchases through the site.

Date of experience: March 4, 2026
Chris P. — BodyCandy Rep
3 weeks ago

Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.

Canada
1 review
0 helpful votes
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Will not be buying from again
March 14, 2026

Will not be buying from again. Quality, style and design are not as expected. 3 items arrived not in their sealed package. Initially I thought I was sent empty packaging but they were sitting in the mailing envelope.

Date of experience: March 4, 2026
Chris P. — BodyCandy Rep
3 weeks ago

We noticed your recent review and are so sorry to hear that your experience didn’t go as expected. We truly value your feedback and want to make things right.

Please reach out to our customer service team at [email protected]
So we can personally assist you and help resolve the issue as quickly as possible.

Thank you for giving us the chance to make it up to you.

1 review
0 helpful votes
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Overall experience was great!
March 14, 2026

Overall experience was great! Prices were fair, and delivery was quick! Touch-base email to ensure that delivery was received is a nice step taken to make sure all is good. Thanks!

Date of experience: March 4, 2026
1 review
0 helpful votes
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Order was fine, timing was fine
March 14, 2026
Updated review

Order was fine, timing was fine. Ease of use of the tool was the issue... and false advertising.

Date of experience: March 4, 2026

Text offers give some good discounts
January 22, 2026
Previous review

Text offers give some good discounts. Glad because otherwise some of these are pretty expensive.

Date of experience: January 12, 2026