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Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Well the rose gold ones broke and you replaced them right away. Great service
Prices were great but the quality is mid at best and the customer service was poor. My order was late and incomplete. Instead of issuing a refund for my item they gave store credit that I will never use because I don't want to do any more business with this company.
Thank you for sharing your feedback in your recent review. Weβre very sorry for the inconvenience you experienced with your order.
Our customer service team is ready to help. Please contact us at [email protected], and weβll make sure your concern is addressed promptly.
I was skeptic at first because of the amazing price and deals! Truly worth it! Great quality, beautiful, comfortable, no problems! Will order again!
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
Website was easy to navigate and flowed nicely right through to the end of completing my purchase.
Easy, wide selection. Good service.
This order was a miss because things didn't fit, but it arrived on time and well packed. I've ordered before and enjoyed my products.
Jewelry is hit or miss, always end up having to throw pieces away after so much wear because they don't last. Some are ok, some are trash
It's fairly easy to find items. Some stuff looks kinda cheap and not very detailed which I get it's hard to put detail into such small pieces but then maybe they don't belong to be earrings. Prices are decent and shipping is quick.
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Thank you so much for sharing your enthusiastic feedback! Weβre thrilled to hear you had a great experience and really appreciate your supportβit motivates us to keep delivering the best. Looking forward to serving you again soon!
It takes quite a while to get the items you order. Then some of the nose jewelry has the black on it that you get when you order cheap jewelry!
Easy to navigate website
Reasonable prices
Quick delivery time
Thank you so much for your kind words! Weβre delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!
Easy to navigate website, clear pics for viewing items!
Love the products. Shipping took a bit longer than expected but I wasn't in a rush. I wish I didn't get as many emails from the company as I do but overall love the two belly rings I got. I wear the black one everyday. It's simple, cute and practical! Matches everything!
Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.
Body candy always delivers! I've never had issues ordering from Body Candy and I've yet to be let down when it comes to quality.
Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.
Ordering and receiving my products went smoothly. Shipping was very fast! I don't like 2 out of 3 of the products I bought but I didn't realize how big they would be or really what they would look like. I'm very particular about how my septum jewelry looks like though. There weren't a whole lot of pieces I would buy in all honesty.
Wide selection but most of the stuff on the site doesn't fit my tastes. Found a couple.
Cute jewelry but quality is always a little questionable I've had some jewelry from here not break until 6 months sometimes 3 days never know what your gonna get.
I received what I ordered & in time for the birthday.
The double hoop nose ring stained black after a week of wearing it.
Nose stud was very very hard to put on
Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.
Last time I ordered a couple rings, a belly ring and a flat back stud. I absolutely love the rings I got, they look fabulous in my double conch and my sisters both really liked the belly ring and flat back
Thank you so much for sharing your enthusiastic feedback! Weβre thrilled to hear you had a great experience and really appreciate your supportβit motivates us to keep delivering the best. Looking forward to serving you again soon!
I've been shopping with body candy for a long while now since I was in hs, highly recommend cute affordable jewelry mostly good quality to say in the least
Thank you so much for sharing your enthusiastic feedback! Weβre thrilled to hear you had a great experience and really appreciate your supportβit motivates us to keep delivering the best. Looking forward to serving you again soon!
Awful. 3 piercings broke in a month with barely any messing with and tightening every couple of days. If the next 3 i just bought as a second chance break again i wont buy here ever again after 8 years of business
We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at [email protected] for assistance. Thank you!
Answer: Mine took 8 days including the weekend. Sometimes you can't track your order, call them if you're concerned.
Answer: Call them. Email responses take forever. Slow customer service.
Answer: They usually send them like a "regular mail" so the traking number may not work. Still if you send them a message trough facebook they will reply and try to help you. I had a really good experience with them. Hope you get your nose rings soon.
Answer: Who needs your card? Yes you can trust them, bought there more than once


We saw your review and are sorry to hear about your experience. Please email our support team at [email protected], and weβll work quickly to make things right.