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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets has a rating of 4.8 stars from 8,645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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SmartCustomer is an independent, 3rd party customer rating and review service, that collects valuable customer feedback from actual paying customers of various types of businesses. Once collected, this information is then used to help new potential customers of these businesses to be able to get unbiased feedback, so they can make better decisions about what they buy and who they buy from.
Lang worked hard to get me the best fare. I just don't like all the paperwork needed and add on fees for follow up service I would expect to be included in cost of ticket.
We appreciate your feedback and are so happy that Lang helped you find the perfect flight! Your satisfaction is our success, and we can’t wait to assist you with your future travel needs.
Our Ticket Agent, Cutiepie, was exceptional. The patience she had with us was incredible. We were very confused about our different options and she patiently explained them over and over for us until we "got it." Give her a raise!
We’re overjoyed to hear that Cutiepie helped make your travel plans stress-free! Thank you for trusting ASAP Tickets. We’re here to provide the best possible service, and your feedback is truly appreciated.
Jomarie is an excellent travel agent. He's very helpful, patient, knowledgeable, friendly, courteous & accomodating person. I highly recommend him to everyone.
We’re overjoyed to hear that Jomarie helped make your travel plans stress-free! Thank you for trusting ASAP Tickets. We’re here to provide the best possible service, and your feedback is truly appreciated.
Precious, Just about love 💕 She's what got my business back back to ASAP. Only her and her wonderful care of my family's safety and protection, even when she was sick 🤢 she was working from home as I requested only the work with her when I called in for my wife reservations from Africa to Korea!
We appreciate your glowing review! ASAP Tickets is dedicated to making travel planning seamless, and we're happy to hear that we’ve lived up to your expectations. Thanks for trusting us!
He was respectful, patient and professional as I needed to stay on budget and made several changes to travel dates. He helped me make the best flight time choice as I am traveling with a young child. I would surely recommend him to friends and family. He made the difference. Way to go asap tickets.
Thank you for the glowing review! We’re delighted to know that Otto exceeded your expectations. We truly value your business, and we’re excited to help you again with your next trip!
I needed a multi stop, different countries family ticket. Veronica my travel guide was exceptionally knowledgeable about dates, stops and seating for children and most of all best time to go for the right price. Her customer service was a 10/10
Limbaga made what has been a very difficult moment in our family's lives easier. She managed a lot of our craziness with grace and compassion. She deserves all the thanks in the world!
We appreciate your feedback and are so happy that Limbaga helped you find the perfect flight! Your satisfaction is our success, and we can’t wait to assist you with your future travel needs.
My experience with ASAP has been consistently impressive over the years, and this latest service was outstanding.
Thank you for your wonderful feedback! ASAP Tickets is committed to delivering exceptional service, and we’re excited to hear that we succeeded. We can’t wait to serve you again!
My agent Axis gave me a good service. I was very satisfied and happy to talked to him. I like him to be my regular agent if I need to travel again.
Thank you for the glowing review! We’re delighted to know that Axis exceeded your expectations. We truly value your business, and we’re excited to help you again with your next trip!
Initially sacred and doubtful of this company... Shaniqua and Ostigard put my mind at rest and provided a customer service experience comparable to the best Airlines. I'll use them again.
Thank you for your fantastic feedback! We’re so glad that ASAP Tickets could meet your travel needs. We look forward to assisting with your future adventures!
One thing is annoying with all non direct ways of purchasing tickets is live increase of fare. Hades though (agent) was very nice and took good care of me. I'd look for him again on my next purchase.
Your kind words mean the world to us! ASAP Tickets works hard to provide a seamless experience, and we're thrilled that we made your travel planning easy. We can’t wait to help again!
I'm really impressed with FLAVIO work ethic's style, efficiency, and experience in handling customers itinerary. With him, my patronage to ASAP Tickets continues.
We’re grateful for your wonderful feedback! ASAP Tickets is dedicated to providing top-tier service, and we’re thrilled to know we made your travel experience stress-free.
Mousesack showed patience as no flexibility to my question as to what I see website pricing on-line is cheaper than what he sees on their screen.so I had to pay the higher pricing which is highly unfair!
We appreciate your feedback and are so happy that Mousesack helped you find the perfect flight! Your satisfaction is our success, and we can’t wait to assist you with your future travel needs.
I have used ASAP for last 3 years and today I got the pleasure to work with Champ. He was a great help and very professional. He helped me throughout the whole process and did a thorough job telling me about what would be best for my travels including perks and Add-ons since I am traveling abroad. He made sure I understood what I was paying for and we had finalized the whole deal before ending the call. He was a good listener, exceeding my expectations since he was a new travel agent to me.
We’re overjoyed to hear that Champ helped make your travel plans stress-free! Thank you for trusting ASAP Tickets. We’re here to provide the best possible service, and your feedback is truly appreciated.
I had a great experience in booking my whole family's flights with ASAP. The representative named Femi was awesome!
Thank you for the glowing review! We’re delighted to know that Femi exceeded your expectations. We truly value your business, and we’re excited to help you again with your next trip!
I did finish paying for our tickets but after roughly 3 hours, I haven't received our e-tickets that's why I have to call the ITN number and they contacted my agent and expedite the issuance of my tickets. I don't have any complaints about my agent, it's just he needs to focus on proper channelling of communication. No matter how busy you are, a quick email or a voice mail would be enough for me. In the end, it was all good and everything was done. Thanks ASAP for taking care of our flight itinerary.
We truly appreciate your patience and are glad to hear that your tickets were successfully issued and everything was completed in the end. We also appreciate your kind words about your agent.
Paige went above and beyond to help me with my booking. Paige was very pleasant to talk to. Very professional and knowledgeable.
Your positive feedback makes our day! ASAP Tickets is proud to offer personalized travel services, and we’re thrilled that we could meet your needs. We look forward to your next journey!
We truly appreciate the amazing support we received from Canopy. From start to finish, the process was smooth, professional, and stress-free. Canopy was responsive, organized, and went above and beyond to make sure everything was handled properly.
His communication was clear, and he kept us updated throughout the entire process. Thanks to his dedication and effort, we were able to bought our tickets successfully and with confidence.
Highly recommend his services to anyone looking for reliable and trustworthy assistance!
Thanks for the kind words! Canopy will be thrilled to know that you had such a positive experience. At ASAP Tickets, we strive for excellence, and your feedback is our motivation!
Mr. Horace was professional and very patient with me. I needed his expertise as I am 69yrs old, set in my ways, and I do not travel often. His manners and politeness were greatly appreciated and made the process as painless as possible.
We appreciate your feedback and are so happy that Horace helped you find the perfect flight! Your satisfaction is our success, and we can’t wait to assist you with your future travel needs.
My reservation process turned into a challenge unexpectedly and NASHWA brought her patience and support to the entire process. I think you are very lucky to have her on your team.
Thank you we will do business again
We truly appreciate your kind words! NASHWA will be so happy to hear that you had such a great experience with them. Thank you for choosing ASAP Tickets, and we look forward to assisting you in the future!
Answer: Thank you for your question. An email confirmation with the e-ticket will follow shortly, if it hasn't already. Be sure to check your spam folder. For any additional information, please do not hesitate to contact your personal travel agent or our Customer Service department. Thank you.
Answer: We are accredited by ARC/IATA, but not by CLIA, and we do not currently sell cruises. Our main activity are discounted air fares. Thank you.
Answer: To get a quote please email us at [email protected] or call one of our travel experts at 650 263 1714. We are open 24/7 so feel free to contact us anytime. Thank you!
Answer: Yes, the price quoted is the price to be paid. Additional perks may be available for purchase on the credit card authorization form, but they require the customer's input to be charged and activated.


Dear CHRISTOPHER K,
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