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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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My experience was ok but I don't like that there is no live person to talk to anymore that really discourages me from ordering from Zazzle
I ordered my daughter birthday invitation. They were just as I ordered and beautiful, we loved them. We definitely order again. Thank you
Don't like the end result at all. On the website looks shine high quality but when it got here looks like I did myself on the garage
This was my first time shopping at Zazzle and I am very pleased with the experience. The personalized mugs are absolutely beautiful, better than expected, the image catured on the mugs is awwwsome! So glad Zazzle came up on the search results.
The binder is not what I was looking for. Was highly overpriced and took way too long for delivery. Now I'm stuck with a useless item that I can't use.
Hey Richard,
We are sorry to hear that you were unhappy with your Binder order. We would love to make this right!
Please reach out to [email protected] and we will be happy to help!
Thanks,
Zazzle
IT was easy to order and when I received my stamp, I put it to work right away. I used stickers on my bags and stamping will make it easier and overall save me some cost!
This website allowed me to customize the shirts, exactly how I wanted for perfect engagement shirt for my girlfriend and I. I needed something that had everything I wanted. I was able to add print on the front and the back. When it was delivered, it was exactly what I had hoped and the print was clear and high-quality. I recommend this company.
I submitted the logo I created for a friend and had it turned into a rubber stamp. The process was extremely easy and the rubber stamp logo reproduction was incredibly well done! It's lines and details are very crisp!
The cards are beautiful and I am very satisfied with them. The only problem that I had is that it was difficult to find the size I wanted. Many of the cards were business card size and I wanted something larger. I had to do some searching before I found what I wanted.
Tried out zazzle for a mug design and it was easy to create and came out ok. I need to fine tune my image to make it clearer.
I love ordering from Zazzle because it is easy, affordable and quick. I run out of my business cards quickly and I can reorder or redesign with very little hassle.
I received exactly what I ordered in a timely fashion. They were packaged well and I am pleased that they are exactly how they appeared in the pictures.
I chose the Signature Matte paper for my invitations, but the paper did not feel premium and was not at all what I was expecting for the price. For $40 for 20 invites (originally $60 before discount!) I would've expected higher quality. Most of the invitations were also bent at the edges & corners.
Hey Caitlyn,
We are sorry to hear that you were unhappy with your Invitation order. We would love to make this right!
Please reach out to [email protected] and we will be happy to help!
Thanks,
Zazzle
Even though I only ordered 4-5 things. Zazzle was easy to use and very fast. I love this company because you don't have to order a massive amount of product to be taken seriously. Thank you Zazzle. Keep it up.
We wanted to create a special personal birthday card for our daughter's birthday, Zazzle gave us the platform to create a masterpiece card with our photos.
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This was such an amazing company to order from. My product turned out beautifully. The picture was great and it look professional. You have to give Zazzle a try you won't regret it.
I received our order early, Thank you. I have yet to use the product. I hope that I purchased from a quality vendor. I did however want to order more product but the shipping is just too expensive. I would hope that Zazzle would negotiate a more cost effect shipping provider(s). I will look for promo codes with the hope to do more orders with Zazzle but for now it is very expensive.
The order came before the estimated time, which was great. However, the quality of the printed picture was worse than the advertised image. Otherwise, an Ok product.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hey Joao,
We are sorry to hear that you were unhappy with your Business card order. We would love to make this right!
Please reach out to [email protected] and we will be happy to help!
Thanks,
Zazzle