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ZazzleReviews 13,694

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

1 review
0 helpful votes
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Business Cards
March 10, 2026

My experience was ok but I don't like that there is no live person to talk to anymore that really discourages me from ordering from Zazzle

Date of experience: February 28, 2026
1 review
0 helpful votes
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Invitation
March 10, 2026

I ordered my daughter birthday invitation. They were just as I ordered and beautiful, we loved them. We definitely order again. Thank you

Date of experience: February 28, 2026
1 review
0 helpful votes
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Looks like $#*!
March 10, 2026

Don't like the end result at all. On the website looks shine high quality but when it got here looks like I did myself on the garage

Date of experience: February 28, 2026
Adam B. โ€” Zazzle Rep
14 hours ago

Hey Joao,

We are sorry to hear that you were unhappy with your Business card order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle

Alabama
1 review
0 helpful votes
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Beautiful ๐Ÿ˜
March 7, 2026

This was my first time shopping at Zazzle and I am very pleased with the experience. The personalized mugs are absolutely beautiful, better than expected, the image catured on the mugs is awwwsome! So glad Zazzle came up on the search results.

Date of experience: February 25, 2026
Delaware
1 review
0 helpful votes
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Not what I was looking for
March 7, 2026

The binder is not what I was looking for. Was highly overpriced and took way too long for delivery. Now I'm stuck with a useless item that I can't use.

Date of experience: February 25, 2026
Adam B. โ€” Zazzle Rep
3 days ago

Hey Richard,

We are sorry to hear that you were unhappy with your Binder order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle

Hawaii
1 review
0 helpful votes
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Easy!
March 7, 2026

IT was easy to order and when I received my stamp, I put it to work right away. I used stickers on my bags and stamping will make it easier and overall save me some cost!

Date of experience: February 25, 2026
Kansas
1 review
0 helpful votes
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Custom Engagement Shirts
March 7, 2026

This website allowed me to customize the shirts, exactly how I wanted for perfect engagement shirt for my girlfriend and I. I needed something that had everything I wanted. I was able to add print on the front and the back. When it was delivered, it was exactly what I had hoped and the print was clear and high-quality. I recommend this company.

Date of experience: February 25, 2026
New York
1 review
0 helpful votes
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Rubber stamp logo
March 7, 2026

I submitted the logo I created for a friend and had it turned into a rubber stamp. The process was extremely easy and the rubber stamp logo reproduction was incredibly well done! It's lines and details are very crisp!

Date of experience: February 25, 2026
California
1 review
0 helpful votes
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Beautiful memory cards
March 7, 2026

The cards are beautiful and I am very satisfied with them. The only problem that I had is that it was difficult to find the size I wanted. Many of the cards were business card size and I wanted something larger. I had to do some searching before I found what I wanted.

Date of experience: February 25, 2026
Wisconsin
1 review
0 helpful votes
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Personalized Mugs
March 7, 2026

Tried out zazzle for a mug design and it was easy to create and came out ok. I need to fine tune my image to make it clearer.

Date of experience: February 25, 2026
Tennessee
1 review
0 helpful votes
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I love ordering from Zazzle because it is easy, affordable and quick. I run out of my business cards quickly and I can reorder or redesign with very little hassle.

Date of experience: February 25, 2026
Alabama
1 review
0 helpful votes
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Tile
February 28, 2026

I received exactly what I ordered in a timely fashion. They were packaged well and I am pleased that they are exactly how they appeared in the pictures.

Date of experience: February 18, 2026
Georgia
1 review
0 helpful votes
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Paper was not as nice as I expected
February 27, 2026

I chose the Signature Matte paper for my invitations, but the paper did not feel premium and was not at all what I was expecting for the price. For $40 for 20 invites (originally $60 before discount!) I would've expected higher quality. Most of the invitations were also bent at the edges & corners.

Date of experience: February 17, 2026
Adam B. โ€” Zazzle Rep
2 weeks ago

Hey Caitlyn,

We are sorry to hear that you were unhappy with your Invitation order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle

Missouri
1 review
0 helpful votes
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Accurate and fast
February 26, 2026

Even though I only ordered 4-5 things. Zazzle was easy to use and very fast. I love this company because you don't have to order a massive amount of product to be taken seriously. Thank you Zazzle. Keep it up.

Date of experience: February 16, 2026
California
1 review
0 helpful votes
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Magnets
February 26, 2026

I loved the way everyone of the magnets turned out. I feel like when ordering it got a lil confusing for me. But got it all right in the end.

Date of experience: February 16, 2026
Virginia
1 review
0 helpful votes
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Personalized Milestone Birthday Card
February 26, 2026

We wanted to create a special personal birthday card for our daughter's birthday, Zazzle gave us the platform to create a masterpiece card with our photos.

Date of experience: February 16, 2026
West Virginia
1 review
0 helpful votes
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Great delivery, on time.
February 26, 2026

๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ๐Ÿ™๐Ÿพ๐Ÿฅ‚๐Ÿฅณ

Date of experience: February 16, 2026
Washington
1 review
0 helpful votes
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Gift for a Donation
February 25, 2026

This was such an amazing company to order from. My product turned out beautifully. The picture was great and it look professional. You have to give Zazzle a try you won't regret it.

Date of experience: February 15, 2026
California
1 review
0 helpful votes
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First Order
February 25, 2026

I received our order early, Thank you. I have yet to use the product. I hope that I purchased from a quality vendor. I did however want to order more product but the shipping is just too expensive. I would hope that Zazzle would negotiate a more cost effect shipping provider(s). I will look for promo codes with the hope to do more orders with Zazzle but for now it is very expensive.

Date of experience: February 15, 2026
Maryland
1 review
0 helpful votes
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Quality of the print not so good
February 25, 2026

The order came before the estimated time, which was great. However, the quality of the printed picture was worse than the advertised image. Otherwise, an Ok product.

Date of experience: February 3, 2026