Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of XM

XMReviews 386

4.1
xm.com
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

XM Group specializes in providing unparalleled online trading services, ensuring a seamless and efficient trading experience for its clients. Our mission is to empower traders with cutting-edge tools and resources, fostering a trading environment based on transparency, reliability, and trust. ⚡️

XM has established itself as a market maker broker of distinction, consistently growing year by year with offices strategically located around the globe. 💪🤖

Regulated by CySEC, DFSA, FSC, and FSCA, XM upholds the highest standards of regulatory compliance, ensuring a secure and trustworthy trading environment. Our commitment to excellence is reflected in the numerous awards we have won over the years, celebrating our dedication to quality service and innovation.

Risk Warning: Trading on any financial market involves a significant level of risk to your capital.


xm.com
Limassol, Cyprus
How would you rate XM?
grey stargrey stargrey stargrey stargrey star

XM Reviews Summary

XM has a rating of 4.1 stars from 386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with XM most frequently mention good experience, withdrawal process and bank account. XM ranks 5th among Currency Trading sites.

quality
11
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
Follow Muhammad U.
Unfollow Muhammad U.
Share Review
Report Review

Very nice experience
March 9, 2026

Very nice experience but unfortunately you are bonuses criteria very tough some people are not available standard lot size account so change this criteria for low budget accounts thanks that's my opinion

Date of experience: March 9, 2026
Thailand
1 review
0 helpful votes
Follow Nantaya S.
Unfollow Nantaya S.
Share Review
Report Review

​I have a very positive experience with XM. The platform is stable, and the "Refer a Friend" program is a great way to earn extra rewards. The customer service team is also very responsive and professional. Highly recommended

Date of experience: March 8, 2026
Michigan
3 reviews
0 helpful votes
Follow Diana A.
Unfollow Diana A.
Share Review
Report Review

THEY ARE SCAMMERS!
March 7, 2026

Vorsicht, das sind Betrüger! Sie erhalten Ihre Zahlung nicht...

Products used:

I made a payment of $40,000 through UPI to fund my XM account, but the amount has still not been credited. I have contacted their support multiple times via email, and each time I receive the same response saying that the issue is “under investigation.” I am glad i can share my experience and breakthrough now that i have my money back, Anyone having similar issue should reach out to me via my e-mail (Dianajoy210 @ outlook. com) Talking about it surely helps and I can offer whatever I've learnt to help get your stolen money back.

Date of experience: March 6, 2026
Malaysia
1 review
0 helpful votes
Follow K Arjunan R.
Unfollow K Arjunan R.
Share Review
Report Review

Deposit Amount
March 6, 2026

XM's minimum amount is too high. I had to pay MYR130.00 ($33.24) which is too high. As a very long member of XM Global, I prefer to have a flexible deposit plan to keep my account active. I hope I could be allowed to deposit as low as $10.00. If possible any amount I wish to deposit.

Date of experience: March 6, 2026
XM T. XM Rep
2 days ago

Dear K Arjunan,

Thank you for sharing your feedback and for being a long-time XM Global client. We understand your concern regarding the minimum deposit amount. Our current minimum is set to ensure smooth processing and account management, but we always review feedback from our clients to improve our services. 💪

XM Team 🚀
BIG. FAIR. HUMAN.

Botswana
1 review
0 helpful votes
Follow Olebile M.
Unfollow Olebile M.
Share Review
Report Review

Best trading platform
March 5, 2026

My experience has being great, with only one issue; if micro account was different from standard account especially on Indexes because trading both account the result are the same..

Date of experience: March 5, 2026
XM T. XM Rep
2 days ago

Hello Olebile,

Thank you for sharing your experience! We’re happy to hear your overall trading experience has been great 🙌. Regarding Micro and Standard accounts, some instruments like indices may have similar trading conditions, but contract sizes and specifications can vary depending on the account type. Our goal is to keep conditions clear and consistent for all traders 😊

XM Team 🚀
BIG. FAIR. HUMAN.

1 review
0 helpful votes
Follow Rahnuma S.
Unfollow Rahnuma S.
Share Review
Report Review

Great Support For Small Accounts
March 5, 2026

XM Has a Big edge it's Offer Deposit Bonus Which helps small Account. I'm Using XM from 2 Years overall Good Experience That's why I recommend XM to Small Account.

Date of experience: March 5, 2026
XM T. XM Rep
7 days ago

Hello Rahnuma,

Thank you for sharing your experience and for trading with us for two years. We’re glad to hear the deposit bonus has been helpful and that XM supports your trading journey, especially when starting with a smaller account 😊.

We truly appreciate your recommendation. Happy trading! 😎

XM Team 🚀
BIG. FAIR. HUMAN.

1 review
0 helpful votes
Follow Somjate P.
Unfollow Somjate P.
Share Review
Report Review

จากที่ใช้บริการทางการเงินของxmมาเกือบ10ปีที่ผ่านมา การฝาก ถอน เงินเข้า ออกบัญชี ไม่เคยมีปัญหาติดขัดเลย ไม่ช้า ระบบ ดีเยี่ยมมากเลยไว้ใจในโบรคxmตลอดมา จึงบอกจากใจ แล่ะความรู้สึกกับระบบที่เยี่ยม แล่ะทั้งทีมsupportติดตามเรื่องติดขัดได้ไวมาก

Date of experience: March 5, 2026
XM T. XM Rep
2 days ago

เรียน คุณ Somjate

เราชื่นชอบรีวิวที่ท่านเขียนให้กับเราเป็นอย่างมากและรู้สึกยินดีที่ท่านมาเป็นครอบครัวเดียวกันกับชุมชนของเรา! 💪🤖

ทีมงาน XM 🚀
รายใหญ่ ยุติธรรม และมีมนุษยสัมพันธ์

Algeria
1 review
0 helpful votes
Follow YOUNES B.
Unfollow YOUNES B.
Share Review
Report Review

تجربة سلسلة كما انني اتداول على هذه المنصة منذ عامين كل شيئ فيها رائع من عروض و بونصات و الكثير من المزايا التي تجعلها في الصدارة

Date of experience: January 4, 2024
1 review
0 helpful votes
Follow Rogerio R.
Unfollow Rogerio R.
Share Review
Report Review

Ótima corretora
March 5, 2026

Muito bom operar na XM, tem diversas vantagens para quem tá iniciando.

Date of experience: March 5, 2026
XM T. XM Rep
7 days ago

Caro Rogerio,

Estamos tão gratos por ter escrito este incrível feedback! Agradecemos imenso. 😃🙌

Equipa XM 🚀
GRANDE. JUSTA. HUMANA.

South Africa
1 review
0 helpful votes
Follow Katlego Marvin M.
Unfollow Katlego Marvin M.
Share Review
Report Review

Best Broker
February 26, 2026

I love trading with XM, the withdrawal process is Top Tier... Customer service is always available when you need it.

Date of experience: February 26, 2026
XM T. XM Rep
1 week ago

Hello Katlego Marvin,

Thank you for the amazing feedback! We’re thrilled to hear you love trading with us and that withdrawals are top tier 🙌. Our customer service team is always here to support you and keep your trading experience smooth at XM 😊

XM Team 🚀
BIG. FAIR. HUMAN.

Turkiye
1 review
0 helpful votes
Follow Zokir M.
Unfollow Zokir M.
Share Review
Report Review

Mukamel ve harikaydı
February 20, 2026

Xm global güvenli çok hızlı işlemler için güzel

Date of experience: February 20, 2026
XM T. XM Rep
1 week ago

Sayın Zokir,

Bu mükemmel değerlendirmeyi yazmak için zaman ayırdığınız için çok minnettarız! Teşekkür ederiz. 😄 🙌

XM Ekibi 🚀
BÜYÜK. ADİL. İNSAN ODAKLI.

Brazil
1 review
0 helpful votes
Follow Julio N.
Unfollow Julio N.
Share Review
Report Review

Ainda não recebi o dinheiro
February 19, 2026

Fiz a solicitação de saque no dia 17/02, hoje, 19/02 ainda não recebi o dinheiro em minha conta.

Date of experience: February 17, 2026
Oman
1 review
0 helpful votes
Follow ELHAM A.
Unfollow ELHAM A.
Share Review
Report Review

I don't like it
February 19, 2026

Bad because the bounce didit come directly i still have wait to much time to get my bonus

Date of experience: February 19, 2026
XM T. XM Rep
3 weeks ago

Dear ELHAM,

Thank you for your review. We have contacted you privately via SiteJabber to review your bonus concern and provide assistance. We are currently awaiting your reply so that we can investigate and resolve the matter promptly.

XM Team 🚀
BIG. FAIR. HUMAN.

Indonesia
1 review
0 helpful votes
Follow Fajar Yuli P.
Unfollow Fajar Yuli P.
Share Review
Report Review

Good Service
February 19, 2026

I made a deposit into one of may acoount but it hadn't arrived as usual. Not long after I contacted the support center and my problem was immediately resolved.

Date of experience: February 17, 2026
XM T. XM Rep
3 weeks ago

Dear Fajar Yuli,

Thank you for your kind feedback! We’re glad to hear our support team resolved your deposit issue quickly and efficiently. Providing fast assistance and reliable service is always our priority. 😎

XM Team 🚀
BIG. FAIR. HUMAN.

Oman
1 review
0 helpful votes
Follow Talal A.
Unfollow Talal A.
Share Review
Report Review

Unsatisfied
February 16, 2026

I try to withdraw but the system does not allow me and when I contact my bank they asked me to delete my card details and enter them again non of you guys is willing to help me solve this problem
I sent an email to support team and ask them to delete my bank details so that I can enter them again but they never reply
I'm not happy to work with XM trader

Date of experience: February 16, 2026
XM T. XM Rep
3 weeks ago

Dear Talal,

Thank you for your review. We have contacted you privately via SiteJabber to review your bank details and withdrawal concerns. We are currently awaiting your reply so that we can investigate your account and provide a resolution promptly.

XM Team 🚀
BIG. FAIR. HUMAN.

India
1 review
0 helpful votes
Follow Amrita K.
Unfollow Amrita K.
Share Review
Report Review

Not satisfactory
February 16, 2026

Refferal income not credited to my account even more than 600 micro lot traded by Mr. Amit who is reffered by me

Date of experience: February 16, 2026
XM T. XM Rep
3 weeks ago

Dear Amrita,

Thank you for your review. We have contacted you privately via SiteJabber to review your referral income concern. We are currently awaiting your reply so that we can investigate your account and provide a resolution promptly.

XM Team 🚀
BIG. FAIR. HUMAN.

Canada
1 review
0 helpful votes
Follow Jazmin M.
Unfollow Jazmin M.
Share Review
Report Review

Recent experience
February 13, 2026

I recently withdrew funds from my XM account and found the process smooth and straightforward. The transaction didn't take long. I appreciated the clear instructions and the sense of security during the transaction. Overall it was a positive experience.

Date of experience: February 10, 2026
XM T. XM Rep
3 weeks ago

Dear Jazmin,

Thank you for sharing your experience! We’re thrilled to hear your withdrawal was smooth, fast, and secure. Clear instructions and a safe process are exactly what we aim for 😊.

XM Team 🚀
BIG. FAIR. HUMAN.

India
1 review
0 helpful votes
Follow kishore a.
Unfollow kishore a.
Share Review
Report Review

Good experience trusted partner
February 12, 2026

I'm gave 4-star rating. Because of my experience with xm was almost good.

Last week I'm struggled with payment withdraw and also deposits too.

But now it's clear and withdraw and deposits also on time thank you XM.

Date of experience: February 13, 2026
XM T. XM Rep
3 weeks ago

Dear kishore,

Thank you for your feedback! We’re glad to hear your recent withdrawals and deposits went smoothly 🙌. We always aim to make trading with XM clear, fast, and reliable 😊.

XM Team 🚀
BIG. FAIR. HUMAN.

India
1 review
0 helpful votes
Follow Gunasekaran S.
Unfollow Gunasekaran S.
Share Review
Report Review

Long time withdrawal
February 12, 2026

If the withdrawal time reduced it be easier and good for xm delay makes traders to switch other brokers

Date of experience: February 12, 2026
Indonesia
1 review
0 helpful votes
Follow umar F.
Unfollow umar F.
Share Review
Report Review

Withdrawal takes too long
February 12, 2026

Withdrawals take too long at XM broker. There are now more and more broker options. Please fix this before users move to another broker.

Date of experience: February 12, 2026