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WhatGeekReviews 1,368

4.1

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
987
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862 reviews

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GB
1 review
0 helpful votes
Follow Alex P.
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Great product, poor delivery
February 23, 2026

Ordered rg556.
1st order never arrived...

Emailed what geek. They eventually sent out replacement.
Arrived when expected.

Whatgweek were great.

Evri delivery are useless.

Date of experience: February 13, 2026
GB
1 review
0 helpful votes
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First product lost by Evri, no reason given. WhatGeek immediately sent a new one package out. Evri have lost 3 of my last 4 parcels, 2 of which were stolen from my doorstep by their delivery man after taking a photo of it but still having no evidence I havd received it as they have to. Leading me to only receive from my local parcel shop now and they screwed that up as well.

WhatGeek customer service however were professional and helpful.

Date of experience: February 5, 2026
California
1 review
0 helpful votes
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Speedy delivery
February 14, 2026

Device arrived around 10 days after order. Price was good.

It's great exactly what i expected. 4:3 120hz screen makes retro games look beautiful. Plays everything up to and including most PS2 games, can't fault it.

Date of experience: February 4, 2026
GB
1 review
0 helpful votes
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Received as promosed
February 9, 2026

I am happy with the service received, delivery was spot on and on the earlier days of the projected delivery time. Thank you

Date of experience: January 19, 2026
France
1 review
0 helpful votes
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I was too excited to receive the GDP pocket 4 that I didn't see that I bought a preorder and it took 2 months to arrive. I messaged the seller many times getting mad that I still hadn't received it and for some reason they did not tell me I ordered a preorder product and kept telling me they were sorry it was so late and they would put me at the front of the queue to get it next. Only after alot of asking where it was and telling them I wanted to cancel my order as it was taking too long did they highlight the bit in the listing that says it was a 2 month preorder.
It was very weird. They coulda just said that to my first email and I would have gotten so worked up.

Date of experience: January 26, 2026
GB
1 review
0 helpful votes
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Buy with confidence
February 3, 2026

Very pleased with the sound system I purchased very good service and quick delivery.
I would do business again

Date of experience: January 24, 2026
GB
1 review
0 helpful votes
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Great!
February 1, 2026

Service team was helpful, item was on pre order and came on the time window it was announced. And it's a great console, love my Retroid G2

Date of experience: January 22, 2026
GB
1 review
0 helpful votes
Follow Majid K.
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I decide to treat myself to a retro handheld console. Saw it on whatgeek and thought why not.

Ordered it on the 21st got it on the 23rd. All fully tracked. Came well packaged and most importantly it took 2 days to deliver in peak Christmas.

Will definitely buy again from Whatgeek.

Date of experience: January 21, 2026
GB
1 review
0 helpful votes
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Product was decent enough value for money. No complaints. Lots of games, including golden oldies plus some retro games that I completely forgot about. Good times!

Date of experience: January 19, 2026
GB
1 review
0 helpful votes
Follow Mark A.
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I ordered a trending gaming keyboard from WhatGeek on 8th December, listed as UK stock, and was genuinely impressed when it arrived just a few days later on the 11th. The price was extremely competitive — especially for the UK market — and the keyboard itself is authentic and superb quality.

I'll admit I was a little nervous when I saw the courier was Evri, as they're not always the most reliable in my experience, but this time everything went smoothly with no issues at all.

Overall, a brilliant purchase and great service from WhatGeek. I'll definitely be buying more gaming peripherals from them in the future if they have what I'm looking for. Highly recommended!

Date of experience: December 11, 2025
GB
1 review
0 helpful votes
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Still haven't received a refund
January 23, 2026

I requested a refund a month ago and sent the product back, but have yet to get an update on it or the money back.

Date of experience: December 22, 2025
GB
1 review
0 helpful votes
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Great gift from a great business!
January 23, 2026
Updated review

My partner is really enjoying his remote game console. Excellent seller, quick delivery with great communication. Would definitely buy from again.

Date of experience: December 20, 2025

Good experience so far
December 22, 2025
Previous review

Good experience so far. Been kept informed about delivery etc.

Date of experience: December 12, 2025
GB
1 review
0 helpful votes
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Great keyboard great service!
January 23, 2026

I ordered the wrong colour and customer services quickly put it right at a very busy time - thank you so much

Date of experience: January 13, 2026
GB
1 review
0 helpful votes
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Great service and product
January 16, 2026

Fantastic customer service! By mistake I've ordered the wrong color of the console and the team was nothing but helpful, intercepting the previously dispatched product and replacing with the one I wanted. Everything was quick and the console made my boyfriend very happy! Thank you!

Date of experience: January 6, 2026
GB
1 review
0 helpful votes
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Great Service
January 15, 2026

Have bought two retro handhelds from What geek and both arrived as anticipated, well packaged and as listed.

Date of experience: January 5, 2026
GB
1 review
0 helpful votes
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The PERFECT keyboard
January 12, 2026

I absolutely LOVE this keyboard! It sounds SO good and it is so nice to type on. I love the backlight features, and the keyboard is exactly as described :)

Date of experience: January 2, 2026
GB
1 review
0 helpful votes
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Retro Delight
January 9, 2026

Very easy to navigate the thousands of games, delighted with the console, controls are sturdy and responsive.

Date of experience: December 30, 2025
Texas
1 review
0 helpful votes
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Great keyboard!
January 8, 2026

Leobog makes fantastic keyboards & the new Hi75C Pro is just like the Hi75 but with wireless & Bluetooth connections. My only complaint is my keyboard was missing the switch puller & the foam wasn't completely cut thru so I bent several pins on my switches. This is the 1st one I've had with this problem. This is my 4th Leobog keyboard.

Date of experience: December 29, 2025
California
1 review
0 helpful votes
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Cool little handheld
January 8, 2026

Ordered a Miyoo Mini Plus, which is a very cool little retro handheld. It was a great price and delivery was fairly quick.

Date of experience: December 29, 2025
GB
1 review
0 helpful votes
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Xmas present winner
January 8, 2026

Was purchased based on online reviews for a retro game geek but not a computer nerd. Does everything it says and everyone is happy.

Date of experience: December 29, 2025