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VampireFreaksReviews 12,460

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,091
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

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1 review
0 helpful votes
Follow Jessica B.
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Beyond incredible
March 10, 2026

Beyond incredible. I have recently lost over 100 pounds due to some health issues and didn't know where to begin with new clothes, so I thought the mystery packages would be cool for myself and got something for my husband too.

Whomever put together our package was so thoughtful and made sure not to duplicate anything, and some shirts went with a few of the tote bags! Thank you to the staff who put everything together for the mystery items - I was just amazed.

Everything was in order, everything fit super well for both persons, even after a wash/drying. The quality of everything was great.

Date of experience: February 28, 2026
California
1 review
0 helpful votes
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My item was received in a timely manor, and as expected. Fit was perfect, great quality, and exactly how i remember them from high school.

Date of experience: February 28, 2026
Colorado
1 review
0 helpful votes
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I was looking for a specific type of item. I was able to easily navigate the menus to find the type of item I was looking for, review the size charts, and make my selection. Plus a little bonus item because there's always cool stuff to find on this site!

Date of experience: February 9, 2026
1 review
0 helpful votes
Follow Kassandra H.
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I am so highly impressed with the quality of my dress for the price I paid. I am also very impressed with the fit and movement and stretch of the material and how well it is laced. Bought this with the intention of wearing to a concert but love it so much I am instead saving it for my wedding dress.

Date of experience: February 26, 2026
Arizona
1 review
0 helpful votes
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Website was easy to navigate
March 8, 2026

Website was easy to navigate. Items arrived on time per advertised delivery time. Items received were exactly as shown on website and high quality.

Date of experience: February 25, 2026
California
1 review
0 helpful votes
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Great stretch elastic around waist and rip resistant material. Super cute details all around and within. Received package 4 days after placed order.

Date of experience: February 25, 2026
New York
1 review
0 helpful votes
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It was great but the fancier clothes were not the quality I was expecting. I would shop again for T shirts, bags, possibly shoes...

Date of experience: February 25, 2026
Wyoming
1 review
0 helpful votes
Follow Sam R.
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I saw an ad for a Mystery hoodie grab and decide "Eh, why not." Then I ordered and the user interface was simple and easy to use. I ordered and waited. While I waited I got updates about where my order was, tracking info., and all that good stuff.

Date of experience: February 25, 2026
New York
1 review
0 helpful votes
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Once again, a quality, well fit, and very unique piece of stage wear. Will be wearing this piece on stage this coming Friday. Really appreciate the dependability of the product, attention to details, prompt and accurate mailing/receipt. Will be ordering another VF item soon! Thanx VF!

Date of experience: February 24, 2026
Massachusetts
1 review
0 helpful votes
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I loved the products I ordered
March 6, 2026

I loved the products I ordered. Everything came quickly and was of good quality. I would recommend this company to anyone looking for unique gifts.

Date of experience: February 24, 2026
California
1 review
0 helpful votes
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Choosing outfits for my spouse was easy and they have lots of great options. My wife was pleasantly surprised with the quality

Date of experience: February 24, 2026
Pennsylvania
1 review
0 helpful votes
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Communication about order issues were taken care of easily and quickly. Orders arrive quickly. The items are even more cool in person.

Date of experience: February 14, 26
New York
1 review
0 helpful votes
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My experience has been great!
March 3, 2026

My experience has been great! Even after purchasing the wrong size, you were understanding, and the exchange was super fast and easy. Thank you so much!

Date of experience: February 21, 2026
Brazil
1 review
0 helpful votes
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Foi tudo tranquilo, o produto logo saiu pra entrega e logo foi entregue.

Date of experience: February 21, 2026
Florida
1 review
0 helpful votes
Follow Ghislaine A.
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This is my third time shopping at VF and it was another great experience. Everything was well packaged and my new dress fits perfectly for my upcoming birthday celebration! 💜🦇

Date of experience: February 20, 2026
Arizona
1 review
0 helpful votes
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The shirt is wonderful!
March 2, 2026

The shirt is wonderful! It fits greats and looks great

Date of experience: February 20, 2026
Rhode Island
1 review
0 helpful votes
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I needed these boots for a weddinf bc I got em from killstar years ago and they broke and a cobbler couldnt fix em. Yall were the only place w a soze 8

Date of experience: February 20, 2026
Ohio
1 review
0 helpful votes
Follow Sandra P.
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I have bought from VampireFreaks numerous times and have never been disappointed. I mostly buy sweatshirts and I am always impressed with the quality of the fabric and stunned by the beautiful artwork. I'm also impressed with how well the artwork on the shirts holds up after many washings. I would highly recommend VampireFreaks products to anyone.

Date of experience: February 20, 2026
Washington
1 review
0 helpful votes
Follow Paisley S.
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I didn't need customer service or anything, so I have no input on that. Just that the site is user-friendly, the plushie seems to be high quality, and overall I am pleased with the experience.
A bit disappointed she doesn't turn men to stone, otherwise she's perfect heh

Date of experience: February 19, 2026
New Mexico
1 review
0 helpful votes
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Quality is great, decent delivery time and always satisfied. No disappointments at all, will continue to shop here, love it all.

Date of experience: February 19, 2026