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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Beyond incredible. I have recently lost over 100 pounds due to some health issues and didn't know where to begin with new clothes, so I thought the mystery packages would be cool for myself and got something for my husband too.
Whomever put together our package was so thoughtful and made sure not to duplicate anything, and some shirts went with a few of the tote bags! Thank you to the staff who put everything together for the mystery items - I was just amazed.
Everything was in order, everything fit super well for both persons, even after a wash/drying. The quality of everything was great.
My item was received in a timely manor, and as expected. Fit was perfect, great quality, and exactly how i remember them from high school.
I was looking for a specific type of item. I was able to easily navigate the menus to find the type of item I was looking for, review the size charts, and make my selection. Plus a little bonus item because there's always cool stuff to find on this site!
I am so highly impressed with the quality of my dress for the price I paid. I am also very impressed with the fit and movement and stretch of the material and how well it is laced. Bought this with the intention of wearing to a concert but love it so much I am instead saving it for my wedding dress.
Website was easy to navigate. Items arrived on time per advertised delivery time. Items received were exactly as shown on website and high quality.
I saw an ad for a Mystery hoodie grab and decide "Eh, why not." Then I ordered and the user interface was simple and easy to use. I ordered and waited. While I waited I got updates about where my order was, tracking info., and all that good stuff.
Once again, a quality, well fit, and very unique piece of stage wear. Will be wearing this piece on stage this coming Friday. Really appreciate the dependability of the product, attention to details, prompt and accurate mailing/receipt. Will be ordering another VF item soon! Thanx VF!
I loved the products I ordered. Everything came quickly and was of good quality. I would recommend this company to anyone looking for unique gifts.
My experience has been great! Even after purchasing the wrong size, you were understanding, and the exchange was super fast and easy. Thank you so much!
This is my third time shopping at VF and it was another great experience. Everything was well packaged and my new dress fits perfectly for my upcoming birthday celebration! 💜🦇
The shirt is wonderful! It fits greats and looks great
I have bought from VampireFreaks numerous times and have never been disappointed. I mostly buy sweatshirts and I am always impressed with the quality of the fabric and stunned by the beautiful artwork. I'm also impressed with how well the artwork on the shirts holds up after many washings. I would highly recommend VampireFreaks products to anyone.
I didn't need customer service or anything, so I have no input on that. Just that the site is user-friendly, the plushie seems to be high quality, and overall I am pleased with the experience.
A bit disappointed she doesn't turn men to stone, otherwise she's perfect heh
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

