Ubisoft

These $#*!$#*! mother$#*!ers closed my case after making me wait for 3 godamn weeks and they gave me no information on as to how to go about fixing my issue.

In the old days, Ubisoft was the best, the games were cool, great support (really helped). Now it's such a terrible company that I don't even know how to describe it.

The games are all LGBT-oriented.
Optimization is bad.
The prices are wild.
The support is terrible.

I will tell you about the support separately.
There is a problem in the game Heroes of Might and Magic VI. No saves appeared, the progress of the characters dropped completely + the account was lost. I decided to contact them. They did not give any answer in Russian, they only beat off with a template that the response time could be long on such a channel. I decided to try it in English. The answer has already begun to be given.

At first, they gave information that online support had stopped. It's okay, we found out one problem (account buildup). Then we went on to save and upgrade characters. Here they say that apparently their developers made a mistake and did not provide for this and now they will not be able to fix it. Next came the question of what I should do with character leveling now. As a result, I did not receive a response.

Draw conclusions.

After almost a decade of the game Rainbow Six Siege existing their servers still seem to be of the quality of a 4th graders potato conductivity science project after the potato expires and rots into the your mom's kitchen sink after being neglected for a week. My whole winter break was ruined after I struggled for HOURS to get into one ranked game, as the servers either wouldn't let me into a game or got me into a game just to kick me and threaten to ban me for an hour because of THEIR servers rotting away into my mom's sink. Honestly i wish that all Ubisoft elites, employees, and associates lose their job that they're BARELY DOING due to them absolutely demolishing my weekend plans. Please fix this game Ubisoft, fortnite figured these problems out after like a month. Tbh im not sure if their operating zone for their servers has been mute jammed, thatchered, or they are a sadistic group of individuals set on making my life similar to the feeling of being boiled alive while having to listen to Nicki Minaj's music with NO music videos. I going with the latter. With much wanted infliction upon you, Ubisoft, i wish you well ig.
Sincerely,
Your Number one hater

Kicked me from my r6 match didn't let me reconnect then banned me for 2 days you need to get ur servers up and make them better this happens too much even fortnite servers are better

Absolutely the worst company I have had the displeasure to deal with. I attempted 2 separate time to get a subscription for my son (wasting $36), yet never got either subscription to work. It is impossible to reach any costumer service. If you get a response via email, they don't answer your questions. You respond back to them for additional help, and you can't understand what they are saying. They didn't give me a refund for either subscription, neither of them never worked. Absolutely horrible company!

Not getting a fix for stolen account
Account was stolen with my email address
Made different account all was kinda fine, with example of 2 game's that cost over 30€
Far cry 4 and 5
Live support isn't live just damn bots
Haven't gotten help with my case
All the time asking for screenshots of purchase on Steam and still haven't received any help

I bought a collector edition of assassin's Creed mirage, disk will not read or install Ubisoft says I got a bad disk from GameStop but 4 brand new out the box disks later and still same issue and they are not willing to help at all

I am losing all respect for ubisoft. AC is the reason i started gaming and all they now care for is unit profits; i just want to download the Mirage. I can't even purchase a game without JOINING their monthly subscription or using their specific wallet. They forgot about us middle class people and cater to the % that can waste money. I have been drifting to other games because of it and I'm not alone... If the Hidden one's existed Ubisoft would be a target... hehe

The game has been saying corrupted memory every time I open it and I've been trying to fix it for 3 days.

I got scammed of ubisoftvip for 6000ca be aware of it
Its all fraud.this page is fake ppl sharing they commissions.
Non of them are acceptable and not real please report them. Maybe they used ur pictures""

Ubisoft can scam your money if you will return game
After i create a ticket they were been marked as resolved. Next I create a new one, so Ubisoft just close tickets to hide a problem. After 10 attemps I received a mail that I need to contact with some "Xsolla" (which is a bot), so I started to message with this bot which is absolutely not ready to solve a problem. In Conclusion I Lost a Money. Do not Trust Ubisoft.

I've been trying to get in contact with their customer service since the second of September and I still haven't gotten a reply. I've sent three emails, reached out on Facebook, Instagram and TikTok. The contact us page on their website is also not very useful at all, I tried to get in contact with them through there twice explaining my original issue (still not resolved because I can't get in tough) and both times it said my attempt was unsuccessful. My original issue was that I never received the Verification email a couple of months ago and then I seemed to have forgotten my password because I couldn't log in. This morning I finally managed to get by creating a 'new' account using the same email i did previously, but now I've lost my games including the one I got only last week.

My old email account was hacked and deleted. Got a new emailadress and tryed to change my emailadress on my Ubisoft account. That was not possible. Contacted customer service. After several weeks I got an email to send a code. I did. No answer anymore. I decided to delete my account and create a new one. Only to find out the bought games on Steam are bound to the old account. Contacted customer support again with the question to recover my old account and change my emailadress. Got the same email where they asked for information. I gave the information. No answer anymore. Replyed those emails a few times, no answer. Im angry right now and refunded my Ubisoft games on Steam. I never coming back at Ubisoft again.

If you want to be robbed then buy a game from this company when I try to play a game it keeps crashing iv tried to fix it but found it to be impossible they only care about the money and because people have been tricked like me it keeps selling and as long as their sales are good they will never fix this issue.

Im playing one of their game named Growtopia and i was sanctioned falsely, it was an error from the auto-sanction system sight, but when i wrote feedback to their support, they arent taking my case seriously,and kept ignoring my feedback, i grinded years for that wealth and it perished in one sec, very bad services!

Bought 2 copies of Riders Republic for my son and I via epic games. All was well for some months until ubishaft released the bmx update. The update changed system requirements so that now the game no longer starts on the pc. "Support" gave me the run around for weeks until I discovered a forum thread 16 pages long highlighting the problem. Ubisoft just passes the buck, and epic games claims it's not their problem. So they swindled me out of $120, fraud, scam, and bad bad dishonest business.

Terrible customer support! The game doesn't run. I am getting following error ''There was a problem authenticating the ownership of this product''; even though his was my first time creating an account with Ubisoft.

It's weird, steam games should simply use steam authentication.

After spending too much time trying every troubleshooting I contacted Ubisoft customer support. Only way to contact them is by raising a ticket. Their response speed is 1 reply per day (at the end of the day). That reply isn't useful. It seems they just copy paste some basic stuff from internet and give it to us.

Now they are not replying anymore, don't know what to do next.

I will never again buy a game from UBIsoft.

It is all about same.
$#*!ty app, that let's you buy a subscription, while being registered and stating, that you are in a country, that is not eligible. That is not fair, tricking your clients into paying for nothing.
$#*!ty support, that is unable to see the cause of unavailable service and trying to put the guilt on the buyer.
Incompetent and unprofessional assistance. Are you even checking the links, you are sending? Terms are not available at the link you have provided.
I am sick of Ubisoft.
Will repost this, I have some free time.
Thank you for nothing.