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TonyBet

2.5

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TonyBet Reviews Summary

TonyBet has a rating of 2.5 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TonyBet most frequently mention and bank statement. TonyBet ranks 7th among Sports Betting sites.

service
41
value
38
shipping
28
returns
31
quality
34

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Canada
1 review
0 helpful votes
Follow Bruce L.
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Bonus is bate
June 29, 2025

Worst game company ever.
You have to spend $1000 to get the bonus. Really crazy they are. Don't play with them.

Date of experience: June 29, 2025
Ireland
2 reviews
0 helpful votes
Follow Spike C.
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Thieves hiding behind T's and C's to steal people's earned free bets as their system error's are apparently a customer's fault and a custoner must take responsibility for their system not activating the promotion when a qualifying deposit and wager is made! They emailed a promotion stating that if a user deposits €40 and wagers the amount 1x, they will receive a €40 free bet. I did so, and no free bet was given. Then they have a hidden clause in the T&Cs stating that if the deposit and wagering does not get activated by the system automatically, it cannot be manually added. So pretty much telling a customer "when our system makes an error, we blame you and you lose out HAHA"!

Date of experience: June 1, 2025
Canada
1 review
3 helpful votes
Follow Jolene Y.
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Can't withdrawl
February 4, 2025

They make it absolutely impossible for you to withdrawal without sending invative documents. They need a copy of your license and copies of your bank statements with your personal banking information including your bank account number just to withdrawl. No
Other online casino has ever made me do this.

Date of experience: February 4, 2025
Canada
1 review
0 helpful votes
Follow Manon A.
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Il ne veulent pas déposer mon retrait de 1000$ il disent qu'il veulent les preuve que les montants ont été déposés! Je leurs envoie les preuves de dépôts que je dispose releve de banque et dépôt gigadet! Mais il n'accepte pas car il ne voit pas tonybet! Ça n'apparaît pas puisque je déposé avec. Gigadet! N'importe quoi une grosse fraude ce casino!

Date of experience: January 3, 2025
Canada
1 review
1 helpful vote
Follow Cris Jhon V.
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First, i won $1k on my first deposit and then they forfeited my winning because of the bonus they gave me which i didn't sign up for. And told me i breached the bonus rules, 2nd i didn't sign up for any bonuses and won again $500. Then another thing came up during account vefification saying that i cannot used anyones bank account. SCAM!

Date of experience: January 2, 2025
Canada
2 reviews
2 helpful votes
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I won $11,000 on one of their slot games using a bonus they offered upon deposit. When I tried to withdraw $8,000 of it, I got a response that I was in breach of the max bet for the bonus and they pulled back all winnings. Toneybet used fine print to avoid paying a substantial win, I would never use them for on-line gaming as they are based in Estonia, you have no recourse and when I asked for them to at least pay out a portion of the winnings they kept replying with some AI/bot response. AVOID TONEYBET AT ALL COSTS! HORRIBLE, SHADY GAMING OPERATORS WHO ARE MORE THAN WILLING TO TAKE BETS BUT NOT PAYOUT!

Date of experience: July 25, 2024
Canada
1 review
1 helpful vote
Follow A V.
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STAY AWAY FROM TONYBET!

Tonybet has the worst communication to customers perhaps out of any sportsbook out there.
I was told 4 days ago that I had a "VIP agent" and that they would contact me via email about a proper free bet to add to my account. No email received.
I was then told that the promotions department would email me about the request...still no email.
I was then given an email address to my supposed VIP agent: to a James.
Still no response from James.

Since the existence of my account with them, my account required contacting me via email about a dozen times, and I have not received a single email from them.

At this point, they have made up the fact that I have a VIP agent or manager to try to get me to continue depositing and playing there, and have no such thing in place for clients that deposit 5-6 figures a year.

This is pathetic. I've taken my money to Pinnacle, Bet365 and Draftkings instead of Tonybet. Each of these other sites make contact with you when they say they will, they all provide better sports odds on every event, Bet365 and Draftkings actually do have a real VIP and VIP manager and they contact you regularly with bonuses.

Date of experience: May 6, 2024
Canada
3 reviews
2 helpful votes
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Frustration and a disappointment
October 6, 2023

The frustration and disappointment experienced by this individual is palpable and understandable. It is unacceptable for any business, let alone a casino, to treat their customers in such a manner. The fact that this person has provided all the necessary documentation multiple times and still not received their funds is outrageous. It is clear that this establishment is not operating with integrity and is not deserving of anyone's patronage.

The lack of coordination and communication from their customer support team is also concerning. It is essential for any business to have a reliable and efficient customer support system in place to address any issues or concerns that their customers may have. The fact that this individual has had to spend 17 hours attempting to withdraw their funds is a clear indication that this establishment does not value their customers' time or money.

It is commendable that this person is warning others to avoid this casino and instead patronize a legitimate one. It is crucial to do research and read reviews before engaging with any online casino to avoid falling victim to unscrupulous swindlers. The fact that this establishment has received abysmal reviews is a clear indication that they are not operating with integrity and should be avoided at all costs.

It is high time for the Gaming Commissioner to intervene and revoke their license. It is unacceptable for any business to operate in such a manner and continue to take advantage of their customers. The Gaming Commissioner has a responsibility to ensure that all casinos operate with integrity and fairness, and it is their duty to take action against establishments that fail to do so.

Date of experience: October 6, 2023
New Zealand
1 review
0 helpful votes
Follow Victor B.
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The interface is well-designed and pleasing to the eye while playing. Also, for several months of playing, there were no problems with replenishing the deposit. Unfortunately, there were delays in the site's response, but this is not critical. Also, the other day I raised $300 and the winnings were credited quite quickly, which is a pleasant surprise, since on other sites this is an eternal problem. I can say that I liked Tonybet.

Date of experience: September 25, 2023
Luxembourg
1 review
1 helpful vote
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2800€ stolen by TonyBet
September 1, 2023

I created an account and the bonus promised for first deposit was missing. I did not see the chat for support and so I sent an email… ingeniously I thought that would be ok if I play with the deposited money until I get a response. After seeing they have also a support chat, and contacting for support, they refuse to give me the bonus because I should seek for help before playing with the money deposited. They claim it's in the T&C and so that they cannot add it manually afterwards… a complete non sense and should have been a red flag, although I decided to give them another opportunity, so I requested to have this account closed and I would open a new one where I could have what was mine as per their advertisement. Please note, this account was never verified and was requested to be closed, per chat and also per email. I created a new account following all steps, did the deposit, and guess what? No bonus again, so you can see how dodgy they are…
Contacted again by chat and the support this time was able to give me the bonus.
Nice, I started playing and won 3000€, asked for the withdrawn, and after hours processing, I received an email saying the withdrawal was cancelled and to contact support again. I contacted and they told me they removed all my earnings because I had 2 accounts open, and it was a breach on their T&C.
In conclusion, I opened a new account only because they are not compliant with their offers, I asked to close the previous account, once I got what I should have had on the first time, I won a lot and had to wager 2500€ to withdraw, I managed to pass this insane wagering, and after that they cancelled my withdraw of 3000€.
They robbed 2800€, leaving only the deposits I made on this last account (200€).
Even if they decide to take any measure for account duplication they CANNOT touch in your money. It's not bonus we are talking about! It's money! No other betting company I know does this, even if they decide to close you account by any reason, they let you take your money out! This is SCAM! Thieves!

Date of experience: August 31, 2023
Canada
1 review
5 helpful votes
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Absolute SCAM
August 31, 2023

I uploaded 3500 CAD. I turned that into a little over 10k. When i went to withdrawal some funds I was locked out of my account. I am now contacting my bank and reporting them as fraud. Do NOT play here.

Date of experience: August 31, 2023
Canada
1 review
1 helpful vote
Follow Catherine G.
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Cheaters and liars
August 26, 2023

DO NOT GO ON THIS SITE. They change the odds however they want so they accept bets that you end of losing but they don't accept bets that end up winning.

Also, I had a 350$ bonus and they closed my account and now they won't give it to me and when I asked one of their representatives if I had any bonuses she said 'no'.

They are a bunch of liars and cheaters so please do not go on this site.

Date of experience: August 26, 2023
Canada
1 review
1 helpful vote
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Scammers
July 2, 2023

I won 2800 on Tony after two weeks of sending documents they decided to pay me 1045.$ out of my balance of 2110. And kept the rest be careful they are scammers

Date of experience: July 2, 2023
Finland
1 review
0 helpful votes
Follow Tarja M.
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It was impossible to withdraw money, because I paid with credit card and for some reason they could not return money to that same credit card. They asked me document where is at the same time credit card number, IBAN number and payment to them. That is impossible in my bank, so I can't get my money.

Date of experience: June 26, 2023
Poland
1 review
1 helpful vote
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Scam Casino
June 7, 2023

The most scamming casino ever, over 4000€ spent but no good bonus or anything... just eating money so fast even with higher or lower bets.

Date of experience: June 7, 2023
India
2 reviews
0 helpful votes
Follow Lisa T.
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Tonybet has been a great ally in delivering an online betting experience that is just ages ahead when compared with similar players out there.

Date of experience: May 22, 2023
Serbia
1 review
2 helpful votes
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Very good!
May 22, 2023

It's one of those try and stay kind of portals for game betting,where once you go through the process and make the first deposit to your account, you'll realize how no-hassle everything is. This is one app that really combines what a good job done looks like. Any team or team members you get the chance to connect to is full of that unmistakable, warm vibe as they go about with their business. Kudos!

Date of experience: May 22, 2023
California
1 review
3 helpful votes
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Awful stay away
May 18, 2023

They want more than necessary documentation.
They are based in Estonia so if
You have a complaint good luck.
You can't withdraw the bonuses after the ridiculous wager limits they place.
They take forever to return winnings.
And I mean forever.
They just got busted in the Uk for unfair practices in Uk and Europe.

Stay away

Date of experience: May 18, 2023
Germany
1 review
0 helpful votes
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Excellent
April 8, 2023

Être inscrit chez Tonybet les amis, c'est avoir l'opportunité de profiter d'avantages extraordinaires. Les bonus et les promotions offerts par Tonybet, sont généreux et donnent aux joueurs la possibilité de gagner plus d'argent en pariant sur leurs sports préférés. Je ne regretterai jamais d'y mettre inscrit il y a de cela deux ans et je vous encourage tous à rejoindre leur service.

Date of experience: April 8, 2023
Canada
1 review
3 helpful votes
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I've played over 50 + casinos and have never ran into an issue that frustrated me, chat worker said transfer could take up to two hours (longest I've dealt with this prior would be 30 minutes) two hours goes by and it's being escalated to another department. So not only did I wait two hours for nothing but I still don't have my funds and can't trust them to give me an idea of time it'll be received. Would not be shocked if it's stolen. Horrific operation. Any other online casino has TonyBet beat by a landslide. Don't waste your time

Date of experience: March 31, 2023