The Training Room

Canceled my course within 7 day. I was promised no money would be take from my account they took £40.85 illegal. Loads of promised to return the money. But even know we haven't had the money back. You see they are lier please don't sign up

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The Training Room
Reviews 2,517 Great
TrustScore 4 out of 5
3.9

VERIFIED COMPANY
In the Educational institution category

www.thetraining
room.com
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Reviews
3.9
2,517 total

5-star
81%
4-star
11%
3-star
1%
2-star
<1%
1-star
6%

Benjamin
1 review
Rated 1 out of 5 stars
5 hours ago
Better off throwing your money in a river
Even one star is to much for this company

I cannot express how frustrating it is to see money still being taken from my account by this company. Despite their recent attempts to rebrand themselves from offering tech courses to focusing on fitness, the name alone is tainted by their past actions. A few years ago, I was scammed out of a significant amount of money for a course that turned out to be utterly worthless. The materials provided were clearly plagiarized from other websites, with only minor changes to make them appear original. The tutors were practically nonexistent—contrary to their promises of regular check-ins, I never heard from them. To make matters worse, they didn't even inform me when my assigned tutor left, which speaks volumes about their lack of professionalism and poor service.

I am fully aware that the company went into administration, but that does not erase the fact that many people, myself included, were left out of pocket with nothing to show for it. This company is excellent at delivering a convincing sales pitch but utterly fails to deliver on their promises. When I raised concerns, they were dismissive and couldn't have cared less about my issues. The worst part is, I'm still paying off the remainder of the balance for something that will never be of any use to me. Honestly, you could learn more from a few free YouTube videos than from anything they offer.

As you will see, they will likely reply with the same canned response, showing absolutely no concern for anyone's feelings or concerns. Yes, it may be a few years down the line, but the hurt, anger, and frustration this company has left me and many others with will not go away. It's no surprise they went into administration— even a chocolate teapot has more uses than this company. Please, wait for the bog-standard, meaningless response.

My advice? Avoid anything associated with this name at all costs. You're better off throwing your money away than investing it in this company.

Worst decision we ever made choosing this company for our studies. If you know everything and need just paper, then maybe that could be an option. You won't learn anything new, if you have no knowled how to do the excersise properly, they won't bother even to fix/teach you. The only thing what they are interested just to take your money. Due to Covid our exams was canceled, then delayed, which took us one year to rebook it. Then the exam online system was changed, no one even bothered to let me know. Then I had to wait my next exam for a month. They give 3 years to finish your studies, but never remind update you on the curent situation, wvwn the exam results is not updated on the system, so they treat ghat you even hadn't taken them. As we had disruption due to covid we were expecting that the end date will be postponed as well. Normal company should be interested that clients finishing their studies, seems that this one is interested just taking your money without providing promissed services. With our diploma we suposed to get extra Boxing, spining etc. Sertificates, no one was bothered about providing anything at all. PLEASE DO NOT CONSIDER OPTION STUDYING WITH THEM, AS YOU DO NOT GET KNOWLEDGE, SUPORT, OR ANY INFORMATION. This institution needs to be checked of certain acreditation company for what service they are providing.

Be very careful. They fill the students up with false promises. Once they have you hooked your then paying for a course that's truthfully only worth £600 if that. Not thousands.

My journey with them hasn't been great. I was desperate for a new tutor and one that could help me more with my study's as this course was very new to me and they personally didn't give me a new tutor although I had evidence to showcase that my tutor wasn't helpful at all. After they felt like he was the best tutor for me but I have evidence to show that he wasn't. The company is now in administration, that Tutor is now made redundant! I found this out a month later when I don't hear back from my old tutor and then they tell me a month down the line I have a new tutor after sitting in dark for a month with no help from the tutor or from the company. I raised awareness to them that I want to cancel my payments as the service is poor and I felt like they breach contact due to abandonment of a student. They told me no I have to still make payments. So now I have ombudsman looking into this, I also ask to put payments on hold while ombudsman do this and the response was also no.

I wish I read reviews in more details before signing on

Such a scam. They will response back to this stating that they done so much to help me and have been very responsive and helpful but it just a smoke screen.

I signed up for a course with TR a few years ago, was told by staff it was an accepted qualification in Scotland.
Turns out it was NOT.
Unfortunately by the time I found this out I had bypassed the timeframe to withdraw from my contract.
They then denied telling me that blaming me for not checking.
A few more months and we will have paid it off and having nothing to show for it.

STAY AWAY FROM THEM!

I'd rate 0 stars if I could

Honestly biggest regret just stay away. "14 days cancellation" biggest lie ever. Should be shut down

I signed up to the training room after university because I didn't wanna go straight into my masters, few days after signing up I realised that I don't need the qualifications from training to become a TA. I called them and the lady was like you are in the timeframe to cancel the course but you will still have to pay £1300. I was like huh? Why would I want to pay for something and not benefit from it. A year later I'm doing TA at a college and they even offered the course for free, a course Im paying £1300 for. To make it worse I'm still paying. I regret it so much.

Theirs certificates are waste of time and money, anyone in their rightful mind would benefit more from doing a proper HND, HNC, Cisco certificates or any other. Even self-thought portfolio will give you more than a marking people without a clue regarding software engineering or cyber security.
If you do decide to accept their call they will attempt to scam you for over £2,000 course they can't even answer technical question about and start insulting you and your personal abilities because you don't find their product appropriate. Pure scam company.

Asked to cancel within my 14 days, this was completely ignored and have been threatened to pay if I don't they will take legal action

Thank you Grace for all you help with CV, fast email respond, connrcting with corporate partners. :)

I successfully completed the Active IQ Level 3 Diploma in Gym Instructing and Personal
Training through The Training Room. I opted to complete the online course with support from an assigned tutor (Claire Smith). Training materials provided both online and from Claire were relevant and current. I was able to work at my own pace without any pressure, timelines were agreed and worked towards with regular check-ins with Claire to ensure I stayed on track. Any communications (emails or zoom meetings) or submission of course work were responded to in a timely manner and feedback given which was positive and constructive. A big thanks to Claire for believing in me and supporting me on this journey! :)

Beth has been really helpful in revising my CV. She has forwarded this to Prospero who have already been in contact with me. They are now actively looking for a suitable position in my local area. Thank you for all your help.

My course was fantastic and so detailed, I've learned so much with the training room and feel like I can apply my knowledge now. I've thoroughly enjoyed it and I also feel like I have a new sense of appreciation for what the body can do and the processes to achieve certain goals with health/body. The tutors and staff are excellent and really go above and beyond to help and support you in any way. My tutors Luke Crossley (previously Dan Riley) both are really passionate, dedicated and highly skilled. They are always there to answer any questions swiftly and they are also extremely happy to help even after the course has finished! I would 100% recommend this course as it is abundant in quality! Thankyou to all :)

I am currently studying Level 3 supporting teaching and learning assistant certificate.
The content of course is helpful for teaching assistant career. My tutor is Claire, she is always there when I need help. And she gave a detailed comment on the assessment, she is supportive and helpful.

I find the online course well organize and with lot of information, what make it easier is the help from Claire Smith, any time I email her she will replay very quickly and give you good advice and Claire is there all the time to help.

My E-learning experience with Nick Hewett was excellent. Nick's communication was spot on with no room left for doubts.
I'm extremely pleased with my tutor's teaching skills, making complicated subjects easier to understand.
Much appreciated Nick.
Best wishes
J. M.

I was skeptical at first to sign up to do my course but I have really enjoyed it. The learning platform is brilliant, and my tutor claire leighton always provides me with helpful feedback on my work! Definitely dont regret this course!

I am currently studying for a level 2 and level 3 personal training course and my tutor Claire always has the time to reply to my messages fast and with helpful and relevant information. The content that is supplied on the website is also in some ways applicable to real life even in the course I'm doing, which it has in-depth and interesting content about the subject as well that will hopefully allow me to progress into a proper career.

I really enjoyed the Level 3 PT course, it flowed nicely on from the L2 course. The course has a good balance of sports science and behaviour change content, which helps to get a good understanding of the different challenges a PT has with a variety of client goals. Claire Smith is always on hand to help when required, and offers good feedback on each module.

As part of the over 60 demographic, commencing a fitness course as a senior citizen during the Covid19 pandemic was always going to be a challenge... thanks to the skill and professionalism of my tutor Claire Smith at TTR however, I have been able to gain my Level 3 Personal Trainer qualification. She is a credit to both TTR and the Health & Fitness industry generally, with her experience and empathy shining through constantly.