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Big thanks for the kind words and valuable feedback from this company. I really appreciate your evaluative response.
From the moment I got in touch with Stackoutpro, I can honestly say that they have been very helpful and professional throughout the whole recovery process. At times it has been incredibly stressful, but with the wonderful support and understanding of Katrina, my case coordinator, it has made everything a lot easier. Not quite over the line yet with all the refunds, but hopeful this will be resolved in the next few days. Fantastic service, would definitely recommend.