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StaceesReviews 2,543

4.5

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From the business

Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.


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Stacees Reviews Summary

The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
270
value
271
shipping
267
quality
266
This company responds to reviews on average within 1 day

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26,544 reviews

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Mississippi
1 review
0 helpful votes
Follow Kim N.
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Bad sizing
March 12, 2026

The measurements for the first dress were wrong and I'm having to order a new one and pay money twice. It is very frustrating and I feel like I should get a discount. I measured myself again and I should be a size 2, the size 2 did not fit and I'm hoping the size 4 will

Date of experience: February 10, 2026
Rhode Island
1 review
0 helpful votes
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Great experience with Stacees
March 12, 2026
Updated review

Great dress and everyone complimented her on her dress. They thought it was gorgeous and thought she spent way more on it than she did.

Date of experience: April 11, 2025

Thanks for making it easy
March 20, 2025
Previous review

Thanks for making it easy

Date of experience: March 20, 2025
California
1 review
0 helpful votes
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In March of 2025 we put in a custom order for my daughter's prom which was in April. We received an email confirming our measurements. I was happy to have that communication from the dressmaker. The dress arrived earlier than we expected and it was absolutely beautiful. High quality fabric and construction. It fit like a glove with no alterations needed. The color was exactly as pictured on the website. My daughter could not have been more pleased.

Date of experience: March 10, 2026
1 review
0 helpful votes
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Always beautiful!
March 10, 2026

We've done custom size orders 3 times and love getting a perfect fit, beautiful styles, and favorite colors for high school dances. It's a relief for both my tall, slim daughter and this Mom. Off the rack dresses just don't work!

Date of experience: October 4, 2025
Hoolly W. Stacees Rep
21 hours ago

Thank you so much, Jasmine, for your wonderful feedback and continued trust in our custom orders. We're delighted to provide styles and fits that bring confidence and comfort, and we look forward to helping you and your daughter shine at every special event.

1 review
0 helpful votes
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Great quality, great price!
March 10, 2026
Updated review

She loved the dress. The fabric felt and looked expensive. Out of all the expensive dresses we have purchased, this one was her favorite and cost a 1/3 of what the other dresses did!

Date of experience: March 10, 2025
Hoolly W. Stacees Rep
21 hours ago

Thank you so much for sharing your wonderful experience! We're thrilled the dress exceeded expectations both in quality and price, and we can’t wait to help you find more stunning favorites in the future. Your feedback means a lot to us as we continually strive to offer beautiful, high-value pieces our customers truly love.


Worth the buy!
May 8, 2025
Previous review

We were leery of ordering online for her prom dress but decided to take a chance. Stacees exceeded our expectations, and we couldn't have been happier with our purchase!

Date of experience: May 8, 2025

So far so good!
March 2, 2025
Previous review

So far so good!

Date of experience: March 1, 2025
1 review
0 helpful votes
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Prom dress
March 10, 2026

Daughter is absolutely delighted. The dress is beautiful and fits so well. Postage was not as long as expected either. Think the price is pretty fair compared to many prom dresses. Communication was very good too.

Date of experience: March 10, 2026
Hoolly W. Stacees Rep
21 hours ago

Thank you so much, Annie! We're thrilled to hear your daughter loves her dress and that everything from the fit to shipping met your expectations. It means a lot knowing our friendly communication and fair pricing made a positive impression!

California
1 review
0 helpful votes
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Stunning
March 10, 2026
Updated review

We got a dress for my daughter's homecoming dance. It came quickly, fit perfectly, was exquisitely! We are back for our prom dress now!

Date of experience: October 9, 2025
Hoolly W. Stacees Rep
21 hours ago

Christine, thank you so much for sharing your wonderful experience! We're thrilled the dress fit perfectly and arrived quickly—it means a lot that you’re coming back for prom. We can’t wait to help your daughter feel just as stunning again!


Really cute dresses!
September 5, 2025
Previous review

Really cute dresses!

Date of experience: September 4, 2025
Kansas
1 review
0 helpful votes
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Stacees Formal Dress
March 9, 2026

SM*******372 - This dress is AMAZING! We have ordered two dresses from Stacees, and both are very well-made! We paid extra to have them tailored to her size, which was worth every penny! We will DEFINITELY be ordering more dresses from Stacees in the future!

Date of experience: March 9, 2026
Hoolly W. Stacees Rep
2 days ago

Rachel, your enthusiasm absolutely made our day! We're so thrilled to hear the dresses exceeded your expectations and that the tailoring was a perfect fit—can't wait to help you find gorgeous styles again soon. Thank you for being such a wonderful customer!

Philippines
1 review
0 helpful votes
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Great quality and very convenient
March 9, 2026

Stacees went out of their way to make sure my rush order made it in time to me last time. I am a customer for life! Thank you.

Date of experience: March 4, 2025
Hoolly W. Stacees Rep
2 days ago

Thank you so much, Larissa! We’re thrilled we could get your order to you on time and truly appreciate your loyalty—looking forward to helping make more special occasions beautiful for years to come!

1 review
0 helpful votes
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Ordered the Sparkle Pleated V Neck Organza Ball Gown in Daffodil for my daughter's Junior Prom. She is petite so we had it made to fit her stature. She looked like Belle and was voted Prom Queen!

Date of experience: April 26, 2025
Hoolly W. Stacees Rep
2 days ago

Michelle, thank you so much for sharing your heartfelt experience! We’re thrilled to hear your daughter felt magical and so beautiful at prom—it means the world that we could be part of such a special moment. Wishing her continued joy and countless more Bahrain tener wonderful memories ahead!

Georgia
1 review
0 helpful votes
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Beautiful dresses at great prices
March 9, 2026

We ordered for the first time last year and my daughter was very pleased with her prom dress. And I was pleased with the price!

Date of experience: March 8, 2026
Hoolly W. Stacees Rep
3 days ago

Thank you so much, Casey! It means the world to hear your daughter loved her prom dress and that the price was just right for you—your happiness is exactly why we do what we do. Looking forward to styling more memorable moments together!

Ireland
1 review
0 helpful votes
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Amazing quality and service
March 8, 2026

My daughter is absolutely thrilled with the dress. She will be wearing it next week for her school ball and it is stunning. The fit, quality and finish are outstanding.

Thank you, I have been recommending your dresses to friends and we will certainly be back!

Date of experience: March 8, 2026
Hoolly W. Stacees Rep
3 days ago

Johanna, thank you for your kind words and for recommending us to your friends—we’re delighted your daughter’s dress fits so beautifully and makes her feel special. We look forward to helping with any future events to ensure wonderful memories every time.

Illinois
1 review
0 helpful votes
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I ordered a dress last year for prom and it was beautiful and decent quality for the price that I paid. I decided to order again this year after being in contact with Stacees on instagram and asking questions. They responded within an hour and really helped me out.

Date of experience: March 6, 2026
Hoolly W. Stacees Rep
5 days ago

Krista, thank you so much for sharing your experience and for trusting us again this year—it's lovely to hear our team provided timely help and consistent quality that made a difference. We’re always here to assist with any вопросы or needs as your special events approach and look forward to making future moments as beautiful and seamless as possible.

1 review
0 helpful votes
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We fell in love with Stacees for junior prom because it was one stop shopping, and included custom alterations for our daughters dress!

Date of experience: March 6, 2026
Hoolly W. Stacees Rep
5 days ago

Thank you, Edi, for sharing your wonderful experience! We’re so happy to hear the custom alterations made the dress even more special, and look forward to helping you with any future occasions or custom needs.

Arkansas
1 review
0 helpful votes
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We've prder multiple dresses for prom but this time Im ordering my mother of the bride dress. I am a younger mom andnwantednsomething more youthful and fun. I love the custom option so i dont have to guess and pay for alterations on top of everything else!

Date of experience: March 6, 2026
Hoolly W. Stacees Rep
5 days ago

Thank you so much for sharing your experience, Tiffany! We're delighted that the custom option made finding a youthful, fun mother of the bride dress easier and saved you worries about alterations. It means everything that Stacee's continues to exceed your expectations!

1 review
0 helpful votes
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Excellent!
March 6, 2026

Bought a bridesmaid dress for my daughter and a "reception" dress for myself 2 years ago and had a great experience! Now recently bought a bridesmaid dress for myself for a friend's wedding and recommended you to the other bridesmaids who also purchased! Thank you for excellent experiences and beautiful dresses!

Date of experience: March 6, 2026
Hoolly W. Stacees Rep
5 days ago

Caitlan, thank you so much for sharing your wonderful experience—it's truly rewarding to hear that our dresses added joy to weddings both past and present. We’re honored by your trust and recommendations and look forward to helping make more special moments beautiful for you and your friends.

Washington
1 review
0 helpful votes
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Beautiful dress! 💕
March 6, 2026

My experience with Stacee's was amazing! They were very cooperative throughout the whole experience, and their tracking page was accurate. My dress actually ended up coming earlier which was even greater. The dress looked exactly like how it did on the website and I am very satisfied.

Date of experience: March 6, 2026
Hoolly W. Stacees Rep
5 days ago

Thank you so much, Nyasha! It means a lot to hear that your dress arrived early and matched your expectations perfectly. We're thrilled you had such a great experience and hope to help make more special moments in the future!

1 review
0 helpful votes
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Love
March 5, 2026

Will definitely order from Stacees again. I'm in a Wedding in June and both myself and the bride Love the dress, the color is spot on. It came earlier then expected and fits like a glove. I did the custom size.

Date of experience: March 5, 2026
Hoolly W. Stacees Rep
6 days ago

Deana, thank you so much for your wonderful review! We're thrilled to hear the dress was a perfect fit and arrived early, and that both you and the bride are loving it. We can’t wait to help you find the perfect dress for every special moment ahead!

Georgia
1 review
0 helpful votes
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Perfect dress!
March 5, 2026

Ordered for my senior year prom and customized the sizing and it was perfect! The glitter did come off easily and left a mess but was worth it.

Date of experience: March 4, 2025
Hoolly W. Stacees Rep
7 days ago

Shyann, thank you for your kind words and honest feedback. We're thrilled your dress fit perfectly and we'll keep working to improve every detail so glam remains mess-free. Please reach out anytime—we’re here to help with any future needs!

Pennsylvania
1 review
0 helpful votes
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My dress fit very nicely, I had ordered a custom size. It cane a day early

Date of experience: March 4, 2025
Hoolly W. Stacees Rep
7 days ago

Thank you so much for your feedback, Hannah! We're delighted to hear the custom sizing and early delivery made your experience even better—please know we're here for any future special occasions.