SOUND SMITH Reviews 54

Shipped quickly and exactly what I was expecting. Satisfied return customer. It's always good when a transaction doesn't have any surprises.

Order was delivered in instrument shaped box with lots of tape and thought it would be a mess! Not so! Item was in tact with lots of bubble wrap inside. Was pleasantly surprised that it was fully tuned too!

Primarily I'm very happy that the uke was nicely set-up before shipping.
Also the price was very reasonable.

Purchased my first Uke and very pleased with the item, price and service. The whole process took less than 5 days and went without any issues. My new Uke was even delivered to my home as I live close to the arranged " pick up" location! A 5 star experience. 👍

Excellent customer service. Quick response to questions. Packed and shipped carefully. Highly recommend Soundsmith.

I've ordered 2 instruments and both are so great. In both cases there was personal customer service by the owner. What a wonderful experience!

Shannon is wonderful to deal with. And the U-bass is very nice aand sounds great.
I've bought at least 2 Ukes and a parlor guitar and now a U-bass.

My order for a Sound Smith Chord Chart Ukulele Strap - despite the Cyber Season CRUSH - was promptly processed and delivered. The product was very high quality strap material. The chord diagrams on the strap are Black with BLUE finger designations (a very pleasant surprise), and quite readable - as I had hoped. It looks really great on my Sound Smith 6-string ukulele that I bought from Sound Smith last May.

Shannon was very helpful and responded immediately when I had a question or requested something.
The order went smoothly, made a website a personalized experience and shipping was quick. My instrument is great.
Highly recommended this working with Sound Smith.

Great value very friendly company. I'm digging the sound of the guitar thanks so much.also the guitar came in what seems like no time at all so I'm happy with the sound smith folks thanks again Peter 😎

I purchased a tenor songbird about a year ago and have been very pleased with the tone, action and the beautiful wood work. I just received the new concert songbird today and once again I love the sound, beautiful wood and action. However, and this is a nit, in the pictures they show five side neck inlays. But there's only one at the fifth fret. I had the same nit with the tenor when I received it. Please change the pictures to what to show what you actually get. Thanks

Thank you for your fantastic quality poducts and services again! I have ordered a 6 string electro acoustic tenor - amazing!
This is my second uke from SoundSmith, I love also my previous one, a longneck pineapple soprano with solid acacia top - which one I had provided with an external pickup and sounds perfect.
Thank you Shannon for your flexibility in all meaning! Also pictures sent of the available instruments on stock, so that I could chose which one I would prefer. Thanks for the spare set of strings sent as gift!
I am someone from over the ocean, Europe and ordered from US and SoundSmith despite the extremely high import taxes and customs fee as I know I get quality on my money.
Wish you growing business, more and more buyers as you work for it! Thanks!

My husband ordered this Ukulele for me as a Christmas present. It was packaged very well and delivered fast. When I took it out of the box, very little tuning needed. It sounds amazing and is a beautiful instrument. Great experience with SoundSmith!

This is my 3rd Sound Smith Ukulele. The Koa on this one is just beautiful and it has the most wonderful sound. It is destined to be one of my favorites! Plus great customer service (as always) and fast shipping too. Highly recommend!

I had just gotten finished with a Ukulele Moonshiner gig and I popped the G and C string on my Sound Smith Electric Hollow Body Steel String Electric Ukulele w/ low G. (They are special strings that don't come in a set) I needed new strings in a hurry and contacted Shannon. She found what I needed and got them out the next day. THANKS SHANNON! You are a Ukulele Guardian Angel!

I regret selling my "National" ukulele years ago, the Sound Smith resophonic wood concert is darn good! I tune my ukes as Mandolas, necessary string change, they also have a much lower sound which I prefer. Hah, I'm a bass player since 1964 but I love ukes and sitting at home at 80 years old they sure are fun to play. I will get the plated silver tenor next, probably more comfortable. Shannon Smith is a good player and a good shop... thank you, I'll be back

This my 2nd purchase from Soundsmith. I got it as the ukulele of the day and can't be happier with my new uke. I have several ukulele and this is already becoming my favorite. Sounds great and is easy to play.

Very satisfied with the instrument especially at the price point.
The bridge needed to be adjusted because the intonation was pulling sharp, but it was an easy adjustment for someone who knows how to do it.
I did it myself. I did not have to take it to a Luther. It's a really nice looking ukelele and plays very nice especially for a $300.00 instrument. Very happy with it.

I ordered my ukulele on line. The site was clear and easy to navigate. My ukulele arrived by courier exactly a week later. Pretty good, for a delivery half way around the world! And this little uke is brilliant. A lovely instrument.

I couldn't be happier with my ukulele. It is as beautiful sounding as it is to look at. Great customer service. Quick response.