On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Simple.biz Reviews Summary
Simple.biz has a rating of 4.9 stars from 2,344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, timely manner and project manager. Simple.biz ranks 2nd among Website Design sites.
We monitor reviews for authenticity
I have been using Simple.biz for over six years now and have interacted with several managers in that time.
Without question, Reid has been outstanding in his responsiveness to my needs. Reid is very customer focused and service oriented.
My interactions with Reid have always been positive and he always has good incites to share and product offerings that are well suited for today's market. I appreciate his quick responses to my emails, and he never seems rushed to get off the phone when I want to have a quick chat about my website.
If you are looking for an edge to take your business to the next level as well as (and this is important) a website host/manager that actually listens to your needs, then I recommend giving him a call. He will work with you to meet your business marketing challenges head-on. Thx, Reid!
Pete Randazzo
Broker/Owner
Advisors In Health
Our rep, Judy, has excellently handled every update we've sent her way. She responds quickly. Updates are accurate. We are very satisfied with her support.
Thank you for your kind words! We're thrilled to hear that Judy has been able to provide you with fast and accurate updates. We're so glad you're satisfied with her support and look forward to continuing to assist you!
Chuck was quickly able to process my request on 3 separate occasions. Simple.biz has been able to help me in many different ways with my website and also hosting my company email. Always professional and quick to respond. Highly recommend!
Thank you for the wonderful feedback! We're so glad to hear Chuck was able to assist you effectively on multiple occasions. At Simple.biz, we strive to provide quick and professional service, and we’re thrilled to have met your expectations. We truly appreciate your recommendation and look forward to continuing to support your website and email needs!
We have never done business with their company, but we asked at least 8-9 employees 15 different times to stop calling us. I asked to speak to a sales/ branch manager, and they said they can only take your number and have them reach out. This has been ongoing for months and I have still not heard from any manager so I could only imagine how terrible their customer service is.
We sincerely apologize for the inconvenience caused by the repeated calls. We take your feedback seriously and are committed to resolving this. To assist you, we can add your number to our 'Do Not Call' list. Please reach out to us via the chat box at the bottom right of our website at www.simple.biz, and simply leave your number there and we’ll take care of it promptly. Thank you for your patience and understanding.
I have been working with John to migrate my website and email, none of which has been straightforward. Combine that with the fact that I am anything but an expert, and this makes my great appreciation for John in being patient, thorough, and willing to do whatever it takes to get my job done well. Kudos
Thank you so much for your kind words! We're thrilled to hear that John was able to assist you with the migration process. We truly appreciate your patience throughout, and it's great to know that his dedication made a difference. We're always here to ensure things run smoothly for you.
I had reached out with lot of skepticism, but it all ended up real good. Now I have a great website that works!
Thank you for the great work!
Thank you so much for your kind words! We're so glad to hear that your experience exceeded expectations and that you're happy with your new website. It was a pleasure working with you, and we appreciate your trust throughout the process. If you need anything else, don’t hesitate to reach out!
Working with Olivia has been a game-changer! She has done a great job with set up and any Modifications I have had her make with our web-page. Things get done in so quick. Has been a pleasant experience working with her.
Thank you so much for the wonderful feedback! We're thrilled to hear that Olivia has made such a positive impact on your experience. She’s truly dedicated to delivering quick and effective solutions, and we’re so glad it’s been a pleasant experience for you. Looking forward to continuing this great partnership!
The phone call was on time. Adrian was easy to communicate with and to discuss ideas. He gave great suggestions and listened to feedback. I am looking forward to our working relationship.
Thank you for your kind words! We're thrilled to hear that your initial consultation with Adrian was productive and that you found the suggestions helpful. We’re looking forward to collaborating with you and making this partnership a success. Please don’t hesitate to reach out if you have any further questions or ideas. Let’s make great things happen together!
Ken is very good in his work! He did a great job with our website. The layout is clean and user-friendly, and you perfectly captured the vision and purpose of the site. I especially appreciate your patience, responsiveness, and willingness to make adjustments along the way. It made the entire process smooth and stress-free. Thanks for your help!
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the website and that Ken was able to bring your vision to life. He truly values your feedback, and we’re glad the process was smooth and stress-free for you. It was a pleasure working together, and we’re here if you need anything else in the future!
I had a great experience working with Kyle, he's very knowledgeable and creative. I recommend Simple. Biz for you next website.
David
Thank you, David, for your wonderful feedback! We're so glad to hear that you had a great experience working with Kyle. He’s a valued part of our team, and it's great to know his knowledge and creativity made a positive impact. We truly appreciate your recommendation and look forward to working with you again on your next website project!
Gerald was very informative and easy to deal with. He answered all my questions and assured me they would do a good job and make the site we will be proud of.
Thank you for your feedback! We’re so glad to hear that Gerald was informative and easy to work with during your onboarding call. We're excited to build a website you'll be proud of, and we truly appreciate your trust in our team!
Judy was my assigned representative, and she was absolutely wonderful to work with. She was professional, responsive, and took the time to fully understand our vision and business needs. Communication was clear and consistent throughout the entire process, and she made everything feel seamless.
Thank you for your wonderful feedback! We’re so glad to hear that Judy provided such a professional and seamless experience while understanding your vision and business needs. Clear and consistent communication is important to us, and we’re thrilled she made the process easy for you. We truly appreciate your trust and look forward to continuing to support your business!
As a small business owner with dynamic and changing needs, it is nice to know that I can rely on Russel to get things done quickly and accurately. Managing my website was something I used to do myself. Handing this off has freed up my time and allowed me to dedicate my time to tending to the needs of the business in other ways. Changing to Simple Biz was one of the best business decisions I've made.
Thank you for your wonderful feedback! We're so glad to hear that Russell has been responsive and helpful in managing your website, allowing you to focus more on growing your business. We truly appreciate your trust in us, and we're happy to be part of your success!
Joe is always available, very helpful, and makes my ideas for the website come to life. He is awesome. The time it takes to change or update is almost always the same day.
Thank you for your fantastic feedback! We're thrilled to hear that Joe has been so helpful and responsive, bringing your ideas to life with quick turnarounds. We truly appreciate your kind words and are glad to have him supporting you!
I had called Simple.biz twice and went online asking for someone to get in touch with me regarding my website. It really needs updating and SEO help. No one ever got in touch with me. So I called again today and finally got put in touch with Adrian. He was helpful and we discussed some things that need to be done.
I hope that Adrian will take care of this for me. I'm giving him a good review today but it could possibly move to excellent review after we do some things to help my website.
I will state that I am not happy that no one ever got back in touch with me!
They continue to call me on my personal line and hang up when I asked to be removed from their list. I block the number and a new one calls the next day.
We apologize for the inconvenience you're experiencing. To stop further calls, we can add your number to our "Do Not Call" list. Please contact us through the chat box at simple.biz and provide your phone number, and we'll take care of it right away.
Your privacy is important to us, and we appreciate your understanding.
Great company to work with; we have been working with them for a year now. We like their integrity. Their fee to maintain the website is what they advertise; no extra charges or hidden fees.
Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had a great experience working with us over the past year and appreciate your recognition of our integrity. We believe in transparency, and we’re glad you’ve found our pricing fair and straightforward. We look forward to continuing our partnership!
My new rep. Paul has been very helpful and responsive to what I was concerned with.
I appreciated him being on top of this and following through, he solved my issue.
Thank you for your feedback! We’re so glad to hear that Paul was helpful and responsive to your concerns. We truly appreciate your kind words and are happy to know that he was able to solve your issue. We're here to support you whenever you need!
Chuck is always on top of every request we send him, which is usually a lot. He responds quickly and never fails to get the job done.
Thank you for your great feedback! We're so glad to hear that Chuck is always on top of your requests and delivers quickly and effectively. We truly appreciate your trust and are happy to have him supporting you!
Very Supportive and Helpful in dealing with Reid. We appreciate him getting back to us in a timely manner. Listening and Communication is the key, Very happy with our service.
Thank you for your wonderful feedback! We’re so glad to hear that Reid provided supportive and timely communication. We truly appreciate your kind words and are happy to have been able to assist you!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Website Design Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your wonderful review, Pete! We’re thrilled to hear that Reid has been such a positive influence on your experience with Simple.biz. It's great to know that his responsiveness, insights, and customer-focused approach have helped you. We truly appreciate your recommendation and look forward to continuing to support your business. Thanks again, and we’re excited to keep working with you!