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The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
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So far so good. Need a little more information. It's very important for contact.
Thank you for sharing your feedback, Patricia. We're glad to hear you're off to a good start, and we’re committed to providing you with all the detailed information you need for your important contacts.
This has been helpful to ensure the safety of a loved one who is dating a violent criminal
Corey, we are truly thankful you trusted us during such a difficult situation and that our service helped bring some peace of mind. It means a lot to know our efforts make a real difference in protecting those you care about.
I have things on my own report that are NOT correct like people addresses phone numbers I don't know how to correct these things, but they need to be corrected!
Hi Dani, thank you for sharing your concerns with us. We understand how important accurate information is and would love to help you update your report correctly.
Great for only $1! Pay the dollar and find out every and anything under the sun with no issues
Thank you, Evelina, for sharing your positive experience—we’re delighted to hear our service gave you easy access to the information you needed at such great value.
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Thank you so much, Christopher, for your enthusiastic feedback! We truly appreciate your support and are delighted to hear from you.
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Skyla, thank you so much for sharing your kind words! We truly appreciate your support and are committed to continuing to provide a trusted and positive experience every time.
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German, thank you so much for sharing your thoughts with us! We truly appreciate your support and are glad to hear you had a positive experience.
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Thank you so much, Buddy—I’m really happy to hear you had such a great experience! If there’s anything more we can do or any questions you have, just reach out anytime.
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Yasmeen, thank you so much for taking the time to share your enthusiasm. It’s wonderful to hear such kind words, and we truly appreciate your support.
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Thank you so much, Florian, for your enthusiastic feedback! We're thrilled to hear your experience was outstanding and look forward to continuing to provide top-notch service whenever you need us.
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Thank you so much for the wonderful feedback, Lorenza! It’s truly rewarding to know our efforts made such a positive impact.
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Thank you so much, Catherine, for your glowing review! We're truly grateful for your support and delighted to have provided you with a positive experience.
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Thank you, Danielle, for your kind words and support. We're committed to continuing to provide reliable and helpful service, and we look forward to assisting you with any future inquiries or needs.
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Thank you very much for taking the time to share your impression. We genuinely appreciate your feedback and look forward to continuing to provide a positive experience, Jaylen.
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Catharine, thank you so much for your kind words! We're thrilled to hear about your positive experience and truly appreciate you taking the time to share it with us.
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Thank you, Lucie, for sharing your enthusiastic feedback with us. We’re delighted to hear that your experience was expertly handled, and we are committed to continuing this level of service.
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Thank you so much for your kind words and taking the time to share your experience. We truly appreciate your support and are glad that we could assist you satisfactorily.
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Thank you so much for your enthusiastic feedback, Catharine! We’re truly glad to hear your experience was positive and we’re always here to support you with anything further you might need.
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Hi Janae, thank you for taking the time to share your thoughts with us. We appreciate your feedback and are always looking for ways to improve.
Answer: Hello Henok, Cancellation can occur anytime in the trial and can occur through the website, email or by calling our customer service department at 1-800-719-2498. We are open from 5:00 am to 9:00 pm (Pacific time), 7 days a week. We believe we have located your account and cancelled it currently but if you do not receive a cancellation email, please reach out as soon as possible. Thank you
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.


Thank you, Breon, for your feedback. We’re always striving to improve and would love to hear more about how we can better assist you in the future.