Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Meesho

MeeshoReviews 118

1.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Meesho?
grey stargrey stargrey stargrey stargrey star

Meesho Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, particularly regarding service delays, product discrepancies, and inadequate support for returns and refunds. While some customers appreciate the affordability and variety of products offered, many express frustration over receiving incorrect or damaged items, along with a lack of effective customer service. Common themes include a perceived lack of accountability and responsiveness from the company, leading to a sentiment of distrust among users. Overall, the feedback suggests a pressing need for improvement in customer service and quality assurance to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
80
value
78
shipping
77
returns
79
quality
80

We monitor reviews for authenticity

India
1 review
1 helpful vote
Follow ANAND T.
Unfollow ANAND T.
Share Review
Report Review

I am genuinely shocked at how terrible my experience with Meesho has been.
My return for Order ID: **************048 has turned into a complete headache, and I'm honestly fed up with the way Meesho handles customers.
It has been 8 days, and NOTHING has moved.
Every single time I call support, I get the SAME spam-type, robotic lines repeated like a joke:
"Please wait for 4 days… you will get an update."
Are you serious?
How many times will you keep fooling customers with the exact same line?
This whole experience feels cheating-like, scam-ish, and absolutely irresponsible because:
They keep extending the wait by 4 days every time I call, with zero progress.
No one gives an actual date or real explanation — just copy-paste answers.
The support team sounds completely clueless.
They put the call on hold and still come back with the same empty, spam-like line.
It feels like the system is designed to delay customers until they simply give up.
The level of negligence and lack of accountability is honestly unbelievable.
I'm extremely angry and frustrated because my time, my money, and my trust have all been taken for granted.
This entire return process feels misleading, exhausting, and totally unreliable.
If this is how Meesho treats customers, then it's no surprise why people are losing trust.
I am extremely disappointed and will think twice before ever shopping here again.

Date of experience: December 1, 2025
India
1 review
0 helpful votes
Follow Pawan kumar S.
Unfollow Pawan kumar S.
Share Review
Report Review

Meesho customer care number +91. 800. 10. 39. 039.///Dear Team, I applied loan... Meesho customer care number +91. 800. 10. 22. 055.///Dear Team, I applied. 24/7h

Date of experience: August 6, 2025
India
1 review
1 helpful vote
Follow Shakil S.
Unfollow Shakil S.
Share Review
Report Review

Worst seller service, no one came for pickup, and so many return issues. Not good for sellers and buyers. Buyers also not received products bcoz order got cancelled automatically.

Date of experience: May 23, 2023
India
1 review
2 helpful votes
Follow Tejaswi G.
Unfollow Tejaswi G.
Share Review
Report Review

Worst app
February 28, 2025

This is the worst app ever for shopping! 1st it was nice but then whenever i try to buy or even try to see any dresses or anything related to women it won't show like for category it will only show boys, girls, men! What about the damn women? AND there are 2 *dresses* written option i thought there could be a mistake because mistakes can happen from anyone so i thought one should be for the children and 1 more women but noo!
It's really frustating!

Date of experience: February 28, 2025
India
1 review
2 helpful votes
Follow Arzoo T.
Unfollow Arzoo T.
Share Review
Report Review

Different from others
February 27, 2025

It's tooo good than others it's an opportunity to earn money from different way to do something different from others I hope it's okay

Date of experience: February 24, 2025
India
1 review
1 helpful vote
Follow Mubin S.
Unfollow Mubin S.
Share Review
Report Review

Fraud company
June 6, 2024

Worst service ever

I ordered pink anarkali dress of rupees 717 rupees and i received a blue colour dirty used saari, and if I applied for return request they are cancelling it even the return policy is 7 days, if asked for refund on customer care call they're not accepting it, they're are repeating multiple times that sorry we can not do it.

This thing is very bad, I wasted 717 rupees. You buy something and you get something else, never ever purchase from this fraud meesho

Date of experience: June 6, 2024
India
4 reviews
0 helpful votes
Follow mizan s.
Unfollow mizan s.
Share Review
Report Review

Meesho
May 10, 2024

While many appreciate the affordability and variety of products, some express frustration with delivery and service issues. Overall, the app seems to offer a wide range of items at competitive prices, making it a popular choice for many online shoppers.

Date of experience: May 10, 2024
India
1 review
0 helpful votes
Follow Pihu N.
Unfollow Pihu N.
Share Review
Report Review

Worst customer service. Meesho is not picking up order from 1 month and if by any chance some delievery boy comw he will reject pickup saying product doesnt match with pic. It womt match coz they dellievered wrong product. I cant believe how much they have dragged this issue. Please dont waste ur money on this stupid site. First they deliever wrpng product then wont pickup

Date of experience: May 8, 2024
India
1 review
0 helpful votes
Follow rohit s.
Unfollow rohit s.
Share Review
Report Review

Delivery froud
April 10, 2024

*froud* I ordered a product from meesho firstly he delivered me a wrong, dirty and useless product. I put a product return on same day with photos and parcel opened vdio but no one come to pickup the parcel I called in customer care she said me to again return request. I put a again return request after delivery person come and refuse to pickup the parcel due to dirty and diffrent product. Then I again call in consumer support they say they can't help us because product was useless they consider this as a garbage. They can't refund my amount. I have all proof I will send and return on same day after all this they refuse to initiate my refund.*so disappointed* this is a very big scam don't trust on meesho and stop shopping on the meesho worst app.

Date of experience: April 10, 2024
India
1 review
0 helpful votes
Follow Abhilasha B.
Unfollow Abhilasha B.
Share Review
Report Review

Cheater company, never ever trust on them, they are frauds. Meesho is a completely fake website. The sellers on Meesho are scammers as well.
I have ordered some thing else and received Completely different product. I have a very bad experience as I've placed an order with COD option for one gown of Rs 400 and the delivery person charged the delivery charge of extra 60 rs. The product is low grade and the costumer service is totally useless.They are of no help.No.
Sellers are so rude. Especially one guy by Name Jaya Misra, She is also a Facebook user & Seller. She doesn't have manners to speak to customer. Directly denied for return or refund. Totally frauds they are.
Still the company or seller is neither returning my money, nor responding to calls/messages.
Please NEVER USE MEESHO.

It not not a customer friendly site. It's requested not to buy any products from Meeso. Quality and service very very bad. Correct line would be 'BEWARE OF MEESHO'

Date of experience: March 10, 2024
India
2 reviews
0 helpful votes
Follow Arvind P.
Unfollow Arvind P.
Share Review
Report Review

Fraud company
March 9, 2024

I placed an prepaid order on Meesho online portal fo 06 packets of Bigen Beard colour 103 against a prepaid of RS 1662/-on 3Rd March 2024 vide order No**************.

Yesterday, a packet was delivered containing only one packet in place of six packet as ordered. I immediately contacted their help centre but they informed me to raise my complaint after 24 hours when delivery is registered in their record.
As per advice today when I contacted help centre they told me that they can not do anything in this regard nor my money will be refunded for the short supplied packs.
They also told me that the short supply of 5 packets will also not be fulfilled or.delivered to me.

I was wondering that a company like Meesho can give this kind of response and gulp down Rs 1300/-.It is a cheating under the law of the country.I am wondering whether following such a business ethics whether any company can survive for long term.
The response of their help center today forced me to bring up this matter to give the review and request you please take necessary action to save other customers hard earned money.How a company does not deliver the complete order nor refunds money,unless it was not business ethics and is a fraudulent company

Date of experience: March 9, 2024
India
1 review
0 helpful votes
Follow Shivani L.
Unfollow Shivani L.
Share Review
Report Review

About service
March 8, 2024

MeeshoThey have given such poor services to me for a lot of time. I bought a product that was not good so I gave it more than 20 days to return it but no one came to take the return. These people are giving me only dates. This is a very useless service.

Date of experience: March 7, 2024
India
1 review
0 helpful votes
Follow Amjad A.
Unfollow Amjad A.
Share Review
Report Review

This is regarding one of the return item, which the pickup associate from Meesho had picked the item in the month of Jan 2024 and I am yet to get the refund. Every time I call them to enquire about the refund, I need to explain each and everything to all the Customer Support Executives. There is no coordination among the Meesho team and it is disgusting to explain the story again and again. I have decided to move on and not to follow up anymore so that I can spend that time in some productive things.

Date of experience: February 23, 2024
India
1 review
0 helpful votes
Follow Sanjay S.
Unfollow Sanjay S.
Share Review
Report Review

Froud all
February 7, 2024

Don't buy any iteam about this froud app and also don't pay online the app and executive not any help of your refund and you lost your money

Date of experience: February 6, 2024
India
1 review
0 helpful votes
Follow Md.Shahbaz F.
Unfollow Md.Shahbaz F.
Share Review
Report Review

Meesho is a fraud shopping portal.

I have not received refunds for the Order I'ds with the date and amount mentioned below.

Amount Date. Order I'd

244 09 Nov **************

143 07 Jan **************

157 07 Jan **************

378 31 dec **************

537 26 dec **************

269 26 dec **************

169 12 Jan **************

Would request everyone not to buy any product from Meesho as they don't refund money if you return the product.

Date of experience: January 24, 2024
India
1 review
2 helpful votes
Follow binz s.
Unfollow binz s.
Share Review
Report Review

Worst shopping site
January 18, 2024

Zero value for customers, horrible customer service. Noone bothers to talk, chat or callback, if there is any issue involved. You lost money, just bear it yourself. Noone gives a damn. Fake people involved in the entire process. Have a quality checking like no others have. The product needs to match with the image posted on the site, otherwise return and pickup denied, even if they had sent us an entirely different product/damaged/missing product. Ridiculous way of doing business and stealing, snatching money.

Date of experience: January 18, 2024
India
1 review
2 helpful votes
Follow Aahil K.
Unfollow Aahil K.
Share Review
Report Review

I have order stylish bottom online at meesho apps at 25 dec track I'd AWB *******856 but this order not delivered and complne to coustomer care but resolve your issu because froud company meeshu and I suggest you not shopping this pass 😡

Date of experience: January 10, 2024
India
1 review
0 helpful votes
Follow Sk C.
Unfollow Sk C.
Share Review
Report Review

Product quality is poor, return policies are pathetic, customer service is very poor. There is no option of giving zero otherwise it's the correct rating.

Date of experience: December 27, 2023
India
1 review
0 helpful votes
Follow TP G.
Unfollow TP G.
Share Review
Report Review

Ordered 30 delivered 10
December 22, 2023

Ordered 30 delivered 10. Return and refund pending after one week. Useless customer service and sub standard couriers

Date of experience: December 22, 2023
AE
1 review
0 helpful votes
Follow Khushboo V.
Unfollow Khushboo V.
Share Review
Report Review

Fraud app
December 5, 2023

I have ordered 5 items and payment was prepaid showed in app that they delivered to me but they did not delivered any single product i was complaining again n again but the customer service and customer care is pathetic
They did not give me any solution and told to me that they have delivered
I have not given any otp how can they deliver my prepaid products without taking otp
Dont but anything from the app they are fraud

Date of experience: December 5, 2023