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LawDepot

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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So far so good
March 30, 2026

So far so good. Still need to view the rest of note to finish. Need to ask this question when finished.

Date of experience: March 19, 2026
Linda S. — LawDepot Rep
4 days ago

Thank you, Wayne, for your kind words and thoughtful update. We’re here to help clarify any questions once you’ve reviewed everything, and we look forward to assisting you through the next steps. Your satisfaction means a great deal to us.

Sincerely,
Linda
Customer Support

Georgia
2 reviews
3 helpful votes
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Easy to complete
March 28, 2026

Easy to complete. Appears to be very thorough.
Not sure if the charges are good or bad

Date of experience: March 18, 2026
Linda S. — LawDepot Rep
5 days ago

Thank you for your kind words, Joni. We’re glad the process felt easy and thorough, and we’re happy to address any questions about pricing anytime. Looking forward to supporting you with your future needs.

Sincerely,
Linda
Customer Support

Tennessee
1 review
0 helpful votes
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Your website is so user friendly and the help you give filling out the forms are easy to follow.

Date of experience: March 18, 2026
Linda S. — LawDepot Rep
5 days ago

Thank you so much, Samuel! It means a lot to hear that our website is user friendly and that the guidance we provide makes the process easier for you. We’re dedicated to making your experience as smooth as possible.

Sincerely,
Linda
Customer Support

Iowa
1 review
0 helpful votes
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Very easy to follow and to understand! I needed this help! It is very helpful to an older person who has waited this long to get their affairs in order!

Date of experience: March 13, 2026
Linda S. — LawDepot Rep
1 week ago

Thank you, Gerald, for sharing your experience and kind words. We're truly honored to have made the process clear and reassuring for you, especially on such important matters. Please don’t hesitate to reach out if you need any further assistance or guidance.

Sincerely,
Linda
Customer Support

Florida
1 review
0 helpful votes
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Very efficient and easy to do
March 19, 2026

Very efficient and easy to do. I did the papers in less than half hour, Very easy to follow directions

Date of experience: March 9, 2026
Linda S. — LawDepot Rep
2 weeks ago

Thank you so much, Grace, for your kind words! We're delighted to hear the process was smooth and efficient for you, and we truly appreciate you taking the time to share your experience. It's our pleasure to make things easy and straightforward for clients like you.

Sincerely,
Linda
Customer Support

1 review
0 helpful votes
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My first time using LawDepot...
March 9, 2026

My first time using LawDepot... learning experience for me but after a couple of issues it's working.

Date of experience: February 27, 2026
Linda S. — LawDepot Rep
3 weeks ago

Thank you, Samuel, for sharing your experience and patience as you navigated LawDepot for the first time. We’re glad to hear it’s working for you now, and we’re here whenever you need assistance or guidance moving forward.

Sincerely,
Linda
Customer Support

Ireland
1 review
0 helpful votes
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Very easy to use, I would tell other landlords to use this service as it outlines everything required to complete this contract

Date of experience: February 25, 2026
Linda S. — LawDepot Rep
4 weeks ago

Jeremy, thank you so much for sharing your positive experience. We’re glad that the service made the process simple and comprehensive for you, and we truly appreciate your recommendation to other landlords. Your support means a lot to us.

Sincerely,
Linda
Customer Support

Texas
1 review
0 helpful votes
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Directions are easy to follow
March 6, 2026

Directions are easy to follow. I like that I can change entries until I am satisfied that is really what I intended.

Date of experience: February 24, 2026
Linda S. — LawDepot Rep
4 weeks ago

Thank you, Cath, for sharing your positive experience. We’re glad that the straightforward instructions and flexible editing meets your needs, and we look forward to assisting you whenever you need support again.

Sincerely,
Linda
Customer Support

Australia
2 reviews
0 helpful votes
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The form was well designed and easy to understand. My wife and I can know have peace of mind.

Date of experience: February 23, 2026
Linda S. — LawDepot Rep
4 weeks ago

Roy, we’re so glad to hear that the form made things clear and gave you both peace of mind. It’s our goal to make the legal process as simple and reassuring as possible. Thank you for trusting us!

Sincerely,
Linda
Customer Support

Colorado
1 review
0 helpful votes
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So far very easy to use but have not looked at lease agreement yet and have not attempted to customize

Date of experience: February 18, 2026
Linda S. — LawDepot Rep
1 month ago

Thank you so much for sharing your experience, Debra! We’re glad you’re finding the service easy to navigate and hope the lease agreement meets all your needs when you review it. Please feel free to reach out if you need any assistance customizing it; we’re always here to help.

Sincerely,
Linda
Customer Support

Texas
1 review
0 helpful votes
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It a good place to go for the help you need and quickly. I would like to see more on how to do other wat of writing form

Date of experience: February 18, 2026
Linda S. — LawDepot Rep
1 month ago

Thank you so much for your kind words, Edward. We're glad we could assist you promptly and appreciate your suggestion about exploring different writing formats—we're always looking to improve and expand our services due to feedback like yours.

Sincerely,
Linda
Customer Support

New Mexico
1 review
0 helpful votes
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This program is quick and easy
February 27, 2026

This program is quick and easy. I think I would use it again. I do not know anything eelse to say. This time it was a good experience. I do not know whay you would require me to type 50 words. Irritating

Date of experience: February 17, 2026
Linda S. — LawDepot Rep
1 month ago

Thank you so much for your kind words, Kathleen! We're glad to hear the program was quick and easy for you, and we truly appreciate your feedback as we continuously work to improve the experience. Looking forward to assisting you again in the future!

Sincerely,
Linda
Customer Support

Australia
1 review
0 helpful votes
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Very helpful in preparing a Service Agreement for NDIS. An easy-to-follow template creating a thorough contract.

Date of experience: February 16, 2026
Linda S. — LawDepot Rep
1 month ago

Thank you so much, Beverly, for sharing your positive experience with our service. It’s great to hear the template made preparing your Service Agreement clear and straightforward—please let us know whenever we can assist you further or tailor future documents to fit your needs even better.

Sincerely,
Linda
Customer Support

Australia
1 review
0 helpful votes
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LawDepot make everything so easy
February 24, 2026

LawDepot make everything so easy. 100% recommend, get the $79:00 subscription. It will have everything you ned to ensure your family and estate are protected. And if medical decions are required, power of guardianship is a vital inclusion in the form of a living will.

Date of experience: February 13, 2026
Linda S. — LawDepot Rep
1 month ago

Thank you so much for your kind words, Nathan! We're thrilled to hear that accessing the right documents felt straightforward and reassuring for you—helping people protect what matters most is why we do what we do. Please don’t hesitate to reach out if you need any assistance in the future!

Sincerely,
Linda
Customer Support

Australia
1 review
0 helpful votes
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I would like to know the total cost up front instead of two different charges, thats why I didn't give the last star.

Date of experience: February 12, 2026
Linda S. — LawDepot Rep
1 month ago

Hi Diane,
Thank you so much for your feedback! We really appreciate you taking the time to share your experience. We understand how important it is to know the full cost upfront, and I’d be happy to clarify how our pricing works.
We offer three options:

One Year Pro: $71.88–$95.88 per year for full access to all documents in a category.
Basic License: $7.50–$89 for access to a single document.
Free 7‑Day Trial: Free for one week, then $39–$53/month unless cancelled.

I hope this breakdown helps provide a clearer picture of the costs up front. If you have any other questions or need assistance, please feel free to reach out — we're always happy to help!
Warm regards,
Linda
Customer Support

Australia
1 review
0 helpful votes
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Simple and detailed as the Docs should be, I have used the service for a few years and will keep doing so.

Date of experience: February 10, 2026
Linda S. — LawDepot Rep
1 month ago

Thank you so much, Justin, for your loyal support and kind words. We’re glad to hear our clear and thorough documents have consistently met your needs over the years. It’s a privilege to be part of your ongoing success.

Sincerely,
Linda
Customer Support

New York
1 review
0 helpful votes
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I paid for a premium lease but they won't let me print it. This is a rip off

Date of experience: February 9, 2026
Australia
1 review
0 helpful votes
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Very user-friendly and quick and easy steps, with areas to hover over if you are not sure what some legal terms mean

Date of experience: January 29, 2026
Linda S. — LawDepot Rep
2 months ago

Thank you, Gerald, for sharing your positive experience. We're glad our interface made the process clear and straightforward for you — helping you feel confident is always our priority.

Sincerely,
Linda
Customer Support

Florida
1 review
0 helpful votes
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So far so good
February 8, 2026

So far so good. I have not logged in yet and I am being asked to rate the site. So far all that has been done is take my money. Ask me later when I have used Law Depot I I will happily rate the site.

Date of experience: January 29, 2026
Linda S. — LawDepot Rep
2 months ago

Thank you for your feedback, Andrew—for choosing our services and sharing your initial experience. We understand the importance of fully exploring the platform before making a judgment and welcome any insights once you’ve had the chance to use it in depth. Please don’t hesitate to reach out if you have questions or need assistance along the way.

Sincerely,
Linda
Customer Support

Florida
1 review
0 helpful votes
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The instructions were simple and precise as well as being very informative about the differences between tenants in commons with rights of survivorship and joint tenants with rights of survivorship

Date of experience: January 22, 2026
Linda S. — LawDepot Rep
2 months ago

Bob, we’re glad to hear the instructions were clear and informative for you—understanding these distinctions is truly important. Please don’t hesitate to reach out if you need further clarification or assistance with any legal document needs in the future. We look forward to supporting you again soon.

Sincerely,
Linda
Customer Support