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iLookGlasses has a rating of 4.7 stars from 1,117 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality and fast delivery. iLookGlasses ranks 10th among Eyeglasses sites.
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Wide selection of frames for everyone to chose from, affordable and fashionable. When entering your prescription, it was easy to follow the process, even giving you pointers to "How To" measure for proper fitting. Very pleased with the final result and product. Will order again.
It was very easy to order what I really wanted. Eye glass stores seem to display similar styles at outrageous prices, my last pair from them broke in the first two weeks. Your glasses last. I love them. The date of experience is a rough estimate below.
I did purchase the higher quality progressive lenses but found that the viewing range was very narrow. I have been wearing progressive glasses for 10 years now and have previously purchased through Walmart and Costco and found that their lense quality is much better.
I did, however, really like the selection of frames with which I am very happy with. I purchased two sets of glasses - one clear and one sunglasses.
I bought 2 pairs, one regular and one sunglasses. I had them fitted and the sunglasses are a very good fit. The regular ones are the same but they are a bit bigger and they slide down all the time. When I hold them together I can see that they are bigger so I can't keep them in place. Otherwise I have to say that I have no other complaint.
Je suis très satisfaite du service et de la qualité de vos produits, depuis plusieurs années! Mais, j'aimerais avoir plus de choix, une section plus (funky) colorée et grand format. J'aime avoir des modèles classiques pour le travail et des modèles colorés pour la fin de semaine;-)
Ordered 2 pairs of glasses with progressive lens. Received them and I was surprised of the quality! Very happy!
I will order more pairs!
My experience was first class. Great communication and the glasses were really good quality, much better than I though they would be.
Decided to update reading glasses that were getting old. Bought two pairs with one for reading and one for computer work. Website was easy to use and glasses arrived ahead of schedule.
I have a very complicated prescription, and I appreciate the representatives reaching out to me to verify and make sure that it is correct. My Glasses are Perfect!
I was very pleased when I received my sunglasses. The prescription was perfect. Unfortunately the frames are made of such cheap plastic that I am unable to fit them properly so they are crooked on my face and quite uncomfortable.
Thank you so much for your honest feedback! We’re thrilled to hear we nailed the prescription for your sunglasses, but we were concerned to hear the frames weren’t providing the comfort or fit you deserve.
As we discussed on the phone, we want every pair of glasses from us to feel as good as they look. We’re so glad we could help you select a replacement frame that better suits your needs, and we’re already getting those processed for you!
Thank you for giving us the chance to make it right. We can’t wait for you to receive your new pair!
ILook has great service, great glasses and great prices. They can't be beat. Go for the premium lenses. They are fantastic.
I ordered two glasses, but they strain my eyes, so I can't wear them for long.
I have only ordered my glasses from here for quite a few years. I love that it's a Canadian company. They message with any concerns. The price is fabulous and the glasses are delivered in a timely fashion. Thank you so much iLook.
It was very easy to order off the website and I got my glasses in within 10 days. I told other people in my community about how easy it was and how fast I received my glasses.
I ordered glasses on December 21st and they were shipped by Dec. 29, even though it was over Christmas! My prescription had changed slightly and they immediately contacted me to confirm it was correct. The glasses are good quality, attractive, and SO inexpensive compared to the $350 the optometrist was going to charge me for a pair of glasses. I got the BOGO offer so it was almost a tenth of the optometrist's price! Excellent value!
Glasses that i ordered are great, especially that the fit without even trying them on in person
Great selection of frames. I had made an adjustment to my prescription (after my latest eye exam). Before processing my order, they contacted me to ensure that this change had not been an error. Great service.
My order was delivered from Vancouver to Winnipeg in only one week! I love my buy one get one free glasses!
I had an email back within an hour from Mechelle? My new choice of glasses was different size than the previous one. Checking to make sure I was aware. I wasn't.
This company is the great, my glasses came fast, they were beautiful and stylish, the customer service is top notch, got 4 pairs of glasses for same price as one pair from my doctor office. Thank you
Answer: We do not direct bill any insurance company, but you would want to pay for your order online first and ask us for a copy of your invoice that you can submit to your insurance company for a reimbursement.
Answer: You may send us a picture/scanned copy of it via email at [email protected]
Answer: If "my favourite" frames are deleted from the list. There is no way to retrieve it. The favourites are in this URL: https://www.ilookglasses.ca/wishlist
Answer: We offer a lens replacement service for frames that were purchased from us before. If not, unfortunately we do not work for them, for on the rare occasion that eyeglasses are damaged during production, we are not able to replace them.
Answer: Yes, our glasses always come with a hard case and a cleaning cloth.


Thank you for the shout-out regarding our frame selection! We’re so glad you found styles you love.
We’d love the chance to provide the high-level clarity you're looking for. Please reach out to us directly before your next order—we have several premium lens upgrade options available and would be happy to help you select the perfect match for your vision needs!