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From the business
Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices.
Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.
We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin...
Homary Reviews Summary
The company has garnered a strong reputation for its responsive and helpful customer service, with numerous customers praising representatives for their professionalism and efficiency in addressing concerns. Many reviews highlight the quality and craftsmanship of the products, contributing to overall customer satisfaction. However, there are recurring issues related to product damage during shipping and delays in receiving replacements, which can lead to frustration. While the customer service team effectively resolves these issues, the time taken for replacements can be a concern. Overall, the sentiment reflects a commitment to customer care, despite some operational challenges.
This summary is generated by AI, based on text from customer reviews
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Very prompt & clear online chat service. Morgan was very understanding & helpful. Resolved situation quickly & satisfactorily. Thank you!
Rep was understanding, listened, showed empathy and was able to resolve my issue
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Great help from Morgan, easy and quick communication. Thank you
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
This company is very professional. They listened to my concerns and were very acini dating
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan resolved my enquiry with quickly and without any issue. Thanks!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Received excellent customer service from Morgan. I needed to cancel an order because I didn't realize the shipping would take too long. Morgan was able to cancel my order and was very professional.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I ordered Orientation: Right Facing desk but I wanted to exchange it to Orientation: Left Facing but found the price higher than it was a night before. Morgan was able to help and escalate to the management to look into it
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Great customer service from Morgan in identifying a spare part
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I ordered a console for our family room. On the same day I ordered it my husband said he'd found one at a local furniture store that he liked better. I went to see it and agreed on the one he chose. When asking for a full refund, it was granted. Thanks!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
My request was resolved by a professional "real person" representative.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Very good customer service. Quick and efficient, and met my return need quickly
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Excellent help. My item was taken four months to ship than a person was able to cancel it for me.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was able to assist with scheduling delivery accommodating my tight schedule.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was very helpful and quick to resolve the issue i had with a replacement part
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
It was a prompt and courteous service. Thank you, Morgan!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Thank you for your speedy response in helping to cancel the order because the delivery was going to take 3 months.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was very helpful and made me feel less worried about my delivery. Thank you.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I escalated and he helped to sort out as quicker as he could.Thanks a lot.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK